r/melbourneriders • u/ReturnSimilar1874 • 1d ago
Segway Australia cancelled and refunded my order, but the scooter was still delivered to New Zealand
Hi everyone, I’m looking for advice about an unusual order situation.
I ordered an electric scooter from Segway Australia for delivery to New Zealand. Segway later cancelled the order and issued me a full refund.
Around eight days after the refund, I received a phone call asking me to confirm my delivery address. I gave them the address because I thought it was related to the original order. The scooter was then delivered to me anyway.