Hello,
I am telling you about my misadventure with Rip Air to prevent you from getting scammed like me.
Eight years ago, I was quite satisfied with their services, but times have changed.
I bring them a harness to repair a small tear on a neoprene storage pocket. All the other workshops had two months or more of deadlines, except for them who could do it in 24 to 48 hours; I should have already asked myself some questions.
Quote: €90 for opening the pocket from above, in order to sew a piece over the snag. OK, that’s fine!
They disemboweled the harness from the bottom (seat side) for no reason, because they stuck a vulgar iron-on patch on the snag reattached by hand, of course, without informing me (I would have refused to open the harness from this side).
Invoice of €180 for work I could have done with my mother’s sewing box.
And the worst part: the opening was very poorly stitched, nothing is aligned and there are folds where I can place my finger.
The manager, is a mischievous and dishonest character who does not see the problem (dialogue of the deaf for 30 minutes). He did offer to return the harness, but given his speech, it would have been returned to me like that and I don’t want to waste time.
I wanted a standard exchange with a used harness, the time wasted and car miles for nothing, it was for me.
I no longer dared to fly with it, but Advance confirmed to me that it was neither a structural element nor a security element, despite the looting, and that next time, I should go live with them to avoid this kind of mishap.
Anyway, I’m really disgusted and annoyed, it’s a good thing we have the rum.