r/VoiceActing • u/enalane • 3h ago
Booth Related Studiobricks Questions
Hi all! I ordered a Studiobricks One Plus VO Edition and it arrived/was partially built last week-- the experience hasn't been stellar (though the booth sounds great!)...
The booth arrived nearly falling over sideways (all 1300 lbs) off the palette and we had to have someone hold it upright as we unpacked because it was tipping over upon delivery. This was to the point that the deliveryman was worried about it falling over and asked us to help him unload it off the truck. Also, several building blocks were lightly damaged, I think due to items shifting during transit.
After building the exterior and giving Studiobricks a head's up about some of the damage, I realized that the desk table and its cable management didn't fit/was miscut (you can still see the pencil marks from where they were supposed to cut the desk) and my Yellowtec mic arm's XLR cable was damaged to the point that the wiring was showing, rendering the arm unusable.
They seemed to take the damage seriously and offered me a bit of money off for the original damages to the booth exterior, which were mostly superficial. They have said they're sending me new desk parts (though the weight of the package sent does not match the weight of the desk, so I'm not sure what specifically is being sent) and, as of now, replacing the mic arm is up in the air because it's through another company. I also believe contractually I have to pay for shipping and customs for these additional parts.
I have a few questions to folks who have bought the booth before:
- Is this a typical experience, haha? I've only heard good things about Studiobricks before this!
- My booth came with instructions (via email) that were years old and didn't match the current model of booth I had, was that also the case for other folks? The instruction QR code for the booth led to a broken link for me.
- Which kind of leads me to this point... was there a space on the wall to place your monitor mount, or did you have to pull off some of the foam paneling? I'm not sure where to put the mount! Thanks :)
I can attach images if that's helpful. Thank you all for your thoughts.