This is the first time in over 10 years of my career that I’ve felt the need to write publicly about an interview experience.
I recently interviewed with Revolut. I know they’re known for having a long hiring process (it’s entirely their prerogative). Up until the final stage, every interaction was professional and respectful. The whiteboard challenge, was unlike anything I’ve encountered before…
The prompt was:
“Imagine people can vote with their wallets.” (?)
I typically approach whiteboard exercises using the Why → Who → When/Where → What → How framework from the book Solving Product Design Exercises.
At the beginning of the session, I asked whether they wanted me to lead the exercise independently or whether it should be more of a collaborative stakeholder discussion. I was told to lead.
However, as soon as I started exploring the “why” behind the problem, the interviewer repeatedly steered me toward a specific solution. It became increasingly clear that there was an expected answer in mind, rather than an interest in understanding how I think through ambiguous problems.
I even acknowledged that the interviewer clearly knew more about the domain than I did. Unfortunately, that didn’t seem to help. The discussion became increasingly focused on guiding me toward a solution instead of evaluating my problem-solving process.
To me, that’s the opposite of what a whiteboard interview should measure.
A good product design interview shouldn’t test whether a candidate can guess what’s inside the interviewer’s head. It should evaluate how they frame problems, ask questions, make trade-offs, and communicate their thinking.
I wanted to share this experience so other designers know what they may encounter and can prepare accordingly…
I’m curious whether others have had similar experiences during product design whiteboard interviews, either at Revolut or elsewhere.