I honestly want to know if I'm the only one dealing with this, because my experience at The Drake has been awful.
This place is advertised as student housing, but from what I've seen, it doesn't seem like being a student is actually a requirement. There's a father living on the fifth floor who, as far as I can tell, doesn't attend UNC Charlotte, and it often sounds like there are other kids staying there too. If you live underneath that apartment, good luck getting any sleep or studying in peace. Finals week? Forget it. Trying to cram for an exam? Don't expect a quiet environment.
What's even more frustrating is the response from management and security. I called the Excalibur Security Team about the constant noise, and during the call they literally hung up on me after telling me, "Call the cops if it's that serious." I've never had security dismiss a resident like that before. As someone with PTSD, having my concerns brushed off like that only made an already stressful situation worse.
Property management hasn't been much better. It feels like the priority is filling units and collecting rent instead of making sure students actually have a safe and quiet place to live. They don't seem interested in enforcing the rules or addressing repeated complaints.
The roommate situation is another issue. You have no idea who you'll end up living with, and in my experience it can feel like they throw you in with people who have no respect for the property or the people around them.
If you're coming to UNC Charlotte to focus on school, I'd seriously think twice before signing a lease here. A student apartment should actually support students; not make it harder to succeed.
Has anyone else had problems with The Drake or Excalibur Security? Were your complaints ignored too, or has your experience been different? I'd really like to hear what other UNC Charlotte students have gone through.