r/Tourguide Aug 15 '23

r/Tourguide is BACK!

13 Upvotes

This subreddit is being revived! The goal here is to create a community for those working in the tourism industry to share stories, tools, learnings, ask questions, and more. Also a great place to get connected with local guides in places you're looking to travel to or looking for partners in.

So far, we've cleaned up the appearances, removed some old spam and updated the settings to allow automatic posting (doesn't require moderator approval).

Let us know what improvements you'd like to see made to this community!


r/Tourguide 7h ago

Finding peace in the Himalayas: Why Autumn in Nepal 🇳🇵

1 Upvotes

Hey fellow travelers,
As a local mountain guide here in Nepal, I spend most of my life on the trails. Now that the monsoon clouds are clearing, we are stepping into the Autumn season. It is my absolute favorite time of the year.
For me, Autumn isn't just about the peak trekking business or the clear views. It is about a deep, unshakeable peace.
If you are looking to escape the noise of the world and find some inner quiet, here is what Autumn in the Himalayas offers:
The Clarity: The air after the rains is incredibly crisp. Looking up at a perfectly clear blue sky against the massive white peaks instantly quiets a busy mind.
The Rhythm: There is a beautiful meditation in just putting one foot in front of the other. The crunch of the dry autumn leaves becomes your heartbeat.
The Calming Nights: The days are warm, but as the sun dips, a peaceful freeze settles over the villages. There is nothing like sitting by a warm heater with ginger tea.
A Place to Heal: I have guided many travelers who came here carrying heavy hearts or stress. The mountains give you the space to breathe and let go.
My loyal backpack is packed with warm clothes and safety gear, ready for the trails. If your soul is feeling a bit tired, the Himalayas are waiting for you.
See you in Nepal 🇳🇵🙏


r/Tourguide 10h ago

How do you experience a city without booking a guided tour ?

1 Upvotes

When I travel solo, I prefer exploring on foot, but I still want to understand what I am looking at. I usually mix random wandering with an audio guide or a saved route.

Curious how others do it without ending up just walking past everything?


r/Tourguide 10h ago

FB Private Drivers

1 Upvotes

Istanbul - Beware of "Private Driver" Facebook Group Monopolies in Istanbul

I recently traveled to Istanbul. As a highly experienced traveler who has been to dozens of countries, I wanted to share a warning about a very sophisticated, highly coordinated travel monopoly running across several "Istanbul Travel" Facebook groups.

If you join Facebook groups like "Istanbul Travel Tips," "Istanbul Tourists Support," or similar planning forums, you will see endless, flawless recommendations for specific "private drivers." There is not a single negative comment.

Here is the reality of how this ecosystem operates, what actually happens when you book them, and why you should be highly skeptical.

  1. The Facebook Censorship Loophole

These groups are not organic traveler communities. They are owned and moderated by the private drivers/dispatchers themselves.

Zero Negative Reviews: Any traveler who posts a negative review, complains about service, or even politely cancels a booking is instantly blocked from the group and their posts are deleted.

The Result: The group appears to have a "100% flawless reputation," which is entirely manufactured. I was personally blocked from a major group simply for politely canceling my second-day tour!

  1. The Airport "Runner" Shuffle (Avoiding the Law)

When you book a transfer, you expect a driver to meet you in the arrivals hall with your name on a card. Instead:

They will instruct you to walk to a generic outdoor meeting point.

You will be met by a "runner" (a random stranger), not your driver.

This runner takes you to a multi-story parking garage or holding area.

Why? Many of these operations are unlicensed or illegal under Turkish transport laws (TURSAB). They use runners and off-site meeting points to evade airport police patrols.

  1. The "Bait-and-Switch" VIP Vans

The person you chat with on Facebook is rarely your driver. They are a dispatcher who sells your booking to the cheapest available subcontractor. During my trip:

The "VIP" van had blacked-out, windowless panels in the back.

The air conditioning barely worked, turning the back of the van into a greenhouse. The driver gaslit us, insisting it was working perfectly.

The driver was constantly distracted, texting and taking calls on his phone while navigating aggressive Istanbul traffic.

There was a severe language barrier, leading to highly stressful pickups at chaotic spots like the Grand Bazaar.

My Advice for Istanbul:

Skip the Facebook "private drivers" entirely.

For Airport Transfers: Book through official, verified global platforms (like Welcome Pickups, Transfeero, or Booking.com transfers) where drivers cannot delete bad reviews.

Use Public Transit: Istanbul’s tram, metro, and ferry systems are world-class, incredibly cheap, and bypass the city's terrible traffic. Get an Istanbulkart and explore on foot!


r/Tourguide 14h ago

Looking to share private taxis & tours in Kyrgyzstan (Aug 2-16) - Karakol/Song Kul/Kol Suu region

1 Upvotes

Hi everyone!

We're a couple of italians (28M and 28F) traveling independently in Kyrgyzstan from August 1 to August 16. We've planned a route through Issyk Kul, Karakol, Song Kul and Kol Suu, and we'd love to split costs on private taxis and small-group tours with other travelers on similar dates.

Our planned transfers (open to shifting by a day if it helps a group form):

\- Aug 2 (afternoon): Balykchy -> Karakol

\- Aug 8: Karakol -> Skazka Canyon -> Kochkor

\- Aug 11 (evening) or Aug 12 (morning): Kochkor -> Naryn

\- Aug 14 (evening) or Aug 15: Naryn -> Bishkek

Tours we want to join or organize (small group, split cost):

\- Aug 9-11 (3 days): Kochkor -> Song Kul -> Kochkor via Tuz-Ashuu Pass, hiking/horse trekking, staying with nomad families

\- Aug 13-14 (2 days): Naryn -> Kol Suu -> Naryn, hiking/horse trekking

If you're planning a similar route around these dates and want to team up on transport or tours (or if you run/know a local operator organizing small groups for these specific legs), please comment or DM me. We're flexible on exact days if it helps put a group together.

Thanks!


r/Tourguide 1d ago

I scored top-ranked Viator tours in 10 cities. Not one had a clean listing — here’s what even the best get wrong

1 Upvotes

Last week I ran an experiment: I took a top-ranked tour in each of 10 cities — Paris, Rome, Barcelona, London, New York, Tokyo, Sydney, Dubai, Lisbon, Marrakech — and scored their Viator listings out of 100 on the things that drive bookings: title, photos, description, itinerary, review health, host responses, pricing, cancellation policy.

These are successful tours. Thousands of reviews each. They scored 79 to 95, and not one had a clean sheet.

What they get wrong, in order of how often I saw it:

1. No host responses to reviews. Worst case: a Louvre tour with 12,000+ reviews where recent reviews repeat the same fixable complaints — meeting-point confusion, heat, rushed pacing — and the operator has never replied once. A response is free and every future browser reads it.

2. Destination missing from the title. That same Louvre tour doesn’t say “Paris” anywhere in its title. Travelers search by destination.

3. Thin photo galleries. Several listings run 3–5 provider photos. The strongest run 8+.

4. Descriptions one sentence short. Two listings sat 5 and 37 characters under the ~800-character depth the top performers share. One sentence away from full marks.

5. Itineraries with stops but no story. Locations listed, nothing about what actually happens at each one.

I built the scoring into a free tool (I work on software for tour operators, so this is my world).

Not posting the link so this doesn’t read as an ad — comment “audit” or drop your city and I’ll DM it to you. If you run it, come back and post your score; I’m curious whether anyone beats London’s 95.

And if it gets something about your listing wrong, tell me — that’s the most useful feedback I can get.


r/Tourguide 2d ago

Request City tour guide here, anyone got real examples of growing a tour business without ads

3 Upvotes

I run boat tours in Florida. Summer is great but winter gets pretty quiet most of my bookings come from google reviews, local Facebook recommendations, and repeat guests. paid ads never gave me a good return. I have been focusing more on organic growth sending a personal welcome email with local tips has improved engagement and asking guests for detailed reviews after the tour has helped a lot. I also run a discounted locals only tour during slow weekdays, and it's led to referrals. For those who have grown without relying on ads, what actually worked, i would love to hear real examples from other tour operators.

Edit: Thanks everyone. Ended up going with Viator and finally got my tour live. Still early, but feeling a lot better about it now after reading all the replies.


r/Tourguide 2d ago

Tour guide london

2 Upvotes

How tofind tour guide in london?


r/Tourguide 2d ago

What's with all these fake bookings and no shows in tours??

1 Upvotes

Maybe I am just having a bad streak but I am curious if anyone else is dealing with this. I run a small tour business and over the last few months I have had several situations where bookings looked completely legitimate at first. We reserved spots, adjusted staffing, prepared equipment and in some cases even turned away other customers because we thought the tour was full. Then the day comes and nobody shows up. Sometimes there is no message, no cancellation request, nothing. Other times the contact information doesn't work or the customer never responds. A few bookings have felt so strange that I honestly wondered whether they were even real travelers. The frustrating part is that when you are a small operator, a few no shows can have a real impact. It is not just the lost revenue. It is the planning, scheduling, transportation, guides, and the opportunity cost of turning away people who might have actually attended. I have been considering moving more of my bookings through larger marketplaces because I am hoping their verification systems and booking processes are better at filtering out bad reservations. From what I have heard, some platforms seem to do a pretty good job of attracting serious travelers and reducing the amount of questionable bookings operators have to deal with


r/Tourguide 4d ago

Do you share photos with guests? (looking for feedback on a tool I built to solve this)

Thumbnail
1 Upvotes

r/Tourguide 4d ago

Inward Tourism companies in Laos.

Thumbnail
1 Upvotes

r/Tourguide 5d ago

How do you handle clients whose expectations don't match the destination?

4 Upvotes

I've been thinking about this after talking with a few people in the travel industry.

Social media has made some destinations look almost unreal, and occasionally travelers arrive expecting every location to look exactly like the edited photos they've seen online.

For those of you who work as guides or tour operators, how do you manage those situations without disappointing the client?

Do you set expectations before the trip starts, adjust the itinerary on the fly, or have certain talking points you always cover?

I would like to know whether this has become a bigger challenge over the last few years, especially for destinations where weather, crowds, or seasonal changes can make the experience look quite different from what people expected.

My findings: Thanks for all the insights so far. A common theme seems to be that clear communication before the trip is just as important as the itinerary itself. While reading more about how different operators approach this, I noticed desertdaytour also give it a chance pinpointing things like travel pace, road time between destinations, and what travelers should realistically expect instead of only showing the highlights. It made me appreciate why setting expectations early can make such a difference to the overall experience too.


r/Tourguide 5d ago

AITA? Today i was threatened to be reported by a couple for not taking their photos when i was taking care of my group

7 Upvotes

Hi all, i am a tour guide based in Singapore. Today i was bringing my group of Indonesian guests around and we had a photo-stop at one of the famous place of interest.

Without obstructing others, I was taking photos of them with my phone when one couple (not gonna mention country/race due to reddit rules) came up to me shaking their heads asking for a free photo. There were 10 more people from my group waiting to have their photos taken.

I told the couple "i have a group to handle, can you ask someone else to do it?" And they got so pissed off they started to say "why are you being racist to us? I am going to report you, youre a disgrace to Singapore" and then took my photo and left.

My guests were trying to comprehend the situation but i lost my mood at that moment. I cooled down and explained it to them. They were okay with it but i feel bad as i have to get disrupted by 2 people not from my tour group that paid me and threatening to report me to the authorities for not taking their photos.

What would you do if someone came up to you while youre taking photos and asking you to take their photos?
And what would you do if they threaten to report you?


r/Tourguide 5d ago

How to get your tour business found on Google

1 Upvotes

Free 6-lesson course showing tour operators, guides, museums, and attractions exactly how to be discovered on Google.

From claiming your Google Business Profile to ranking on Google Things to Do and running Google Travel ads. Each lesson has a Beginner track in plain language and an Advanced track for tech-savvy operators.

https://thingstodomarketing.com/course

I am here if you have any questions or need assistance


r/Tourguide 5d ago

Recommendations for local tour operator in Norway

2 Upvotes

I know DIY and self-drive can be cheaper and give flexibility but self-drive doesn't allow the person driving to see as much since he needs to focus on the road, that's why we prefer to join a small group tour. But we want to deal directly with the local tour company or ground operator not only because it can be less costly (by eliminating the middle man, ie tour aggregator) but also, based on our experience, it's easier to make changes or requests and even address issues if we are dealing direct. Thanks in advance!


r/Tourguide 5d ago

What is your "Why did you think that was the best outfit to wear for this?!" moment?

7 Upvotes

I'm a flat-water kayak guide in the southeastern USA. At the time my mid-morning tour was beginning it was already about 95 degrees (35C) and oppressively humid. The client family shows up, two adults and two teen girls. One of the teens is wearing long denim pants, the other is in shorts but has a hooded sweatshirt on. Maybe it was cold in the car on the ride there? They chose to wear these outfits for the entire 2 hour paddle! I was quite warm in a short sleeve moisture wicking shirt, I have no idea how the young lady in the sweatshirt survived?

The family was lovely and we enjoyed a great paddle together, but a new bar has been set for "You decided to wear _that_ to go kayaking?!".


r/Tourguide 5d ago

🦅Touring🦅

0 Upvotes

🇳🇿 Private Tours Across New Zealand 🇳🇿

Discover New Zealand your way.

From Hobbiton and Waitomo to Rotorua, Auckland, Māori cultural experiences, and hidden local gems, I create personalised private tours tailored to you.

✔ Private Tours

✔ Flexible Itineraries

✔ Small Groups & Families

✔ Local Expert Guide.

Your journey. Your pace. Your adventure.

📞 +64 27 233 6066

📧 [email protected]

📘 Facebook - Trent the Tour Guide

📸 Instagram - Trent the Tour Guide NZ

🎵 TikTok - Trent Pitman

🦅 Haast Journeys.

#HaastJourneys #PrivateToursNZ #NewZealandTravel #ExploreNZ #Hobbiton #Waitomo #Rotorua #Auckland #TourGuideNZ #TravelNewZealand #Aotearoa #CustomTours


r/Tourguide 6d ago

Request Best platforms for solo tour guides in 2026

6 Upvotes

I am a solo guide running small walking history tours in Key West. It's just me i handle bookings, guiding, messaging, everything. Right now most of my clients come from google maps and a few hotel referrals but it's not consistent enough to rely on year round. Heading into summer, i'm trying to get more predictable bookings without running ads or hiring someone to manage marketing. For other solo operators, what actually helped you scale beyond word of mouth, did listing on OTAs make a real difference or did something else work better?


r/Tourguide 6d ago

GetYourGuide Supplier Account Disabled

2 Upvotes

Hi everyone,

I registered as a GetYourGuide supplier from Morocco and completed the verification process. After that, I received this message:

"We work with a very limited number of partners in the region, and are not actively onboarding new accounts at this time."

Has anyone experienced the same issue?

  • Were you eventually approved?
  • Did contacting support or requesting a manual review help?
  • Is there any solution?

I'd appreciate hearing from anyone who has successfully resolved this. Thanks!


r/Tourguide 6d ago

GetYourGuide Supplier Account Disabled

Thumbnail
1 Upvotes

r/Tourguide 6d ago

LOOKING FOR TRAVEL TOUR RECOMMENDATIONS

0 Upvotes

Hi po! Honest review po sa Lakbay Gabay? was planning na magbook kasi ng hike sakanila. Or maybe drop your reco na travel tours/agencies.


r/Tourguide 6d ago

Tour guide logistics

0 Upvotes

Hi fellow tour guide redditors, I have participated in many food tours over the years and have had a good time in all of them because of the great food and learning about the culture behind the food. I have started to realize recently that I am interested in the logistics behind each tour. With that being said, what would you say is the best part so to speak in planning each tour? What would you say are the biggest pain points? For example, have you had to deal with last minute cancellations and challenging coordination with different restaurants?


r/Tourguide 8d ago

Looking for a tour guide

Thumbnail
1 Upvotes

r/Tourguide 8d ago

Tour guides — we'd love 2 minutes of your expertise 🙏

1 Upvotes

A short survey about your day-to-day work guiding groups. 10 quick questions, mostly taps, completely anonymous:

👉 https://tripus.ai/survey

Guides who choose to leave their details at the end get 6 months of the pro version free.

Please share with fellow guides — thank you!


r/Tourguide 8d ago

Starting a self employed tour

4 Upvotes

Hi, I'm a freelance tour guide based in a small city in East Java, Southeast Asia with a 3 years(4 if you add my internship) on and off work period because I usually only get called by this one local agency.

I'm going to make my own tours as a tour guide, with accommodation(the spending is heavier on this side, can't do a walking tour yet) by my trusty driver friends.

Many of the tours marketing here are insta based because many cater to the common domestic market, and I think not many approaches getyourguides or TripAdvisor yet aside from a few established names which sell tours to international tourists.

I myself usually guide international tourists because... Well the domestic market here doesn't really need guides.

Where do I start, I started an insta I use to show a slice of ideas of the city and the tour, and a few emails of the clients I've guided in the past. Can I start with cold approach? Or do I need to make some website or blogs for it?

I'm planning to make a culinary tour as well that I don't think has been sold here yet, at least I haven't found any here, because many here are going for the natural attractions.

Can anyone shed a light for this amateur here? Thank you for reading!