I made a post yesterday about connectivity issues and got lots of “me too!” I couldn’t reply to everyone so thought I’d make a new post.

I spoke to Tesla today. This is a known issue. They believe it started when Spark and One switched off the 3G network in April. The 3G network was being used as a fallback for Teslas (and other electric cars) when there was heavy load on the main networks.

Unsurprisingly, the telcos prioritise mobile devices over the cars. Which is why when there is a heavy demand, they drop Electric Cars first.

The service guy told me the best thing I can do is send them times and locations. They are building a report they are sending to the telcos regularly to put pressure on them. He made the point that they (Tesla) pay for the service that they then pass on to us. So if we’re not getting reception, then technically the telcos are not providing the service we (and Tesla) are paying for.

TL:DR: Known issue. Related to telcos switching off 3G and electric cars being deprioritised below cellphones on main network. Best course of action is to report issue to Tesla so they can make case/take action against telcos with evidence.

I live on the North Shore in Auckland, and from the Harbour Bridge north, reception seems to suddenly disappear. This has only started recently. Here is a photo from the middle of the harbour bridge. zero reception.

Edit: I’ve made a follow up post here but after speaking with Tesla Servicing the TL;DR is: Known issue. Related to telcos switching off 3G and electric cars being deprioritised below cellphones on main network. Best course of action is to report issue to Tesla so they can make case/take action against telcos with evidence.

Hey guys, I need you professional opinion. I am considering to buy new model 3 and have a few questions:
1) Can you give any reliability feedback on this model.
2) Any issues that might pop up with battery in other parts of the car.
3) How long it last ? Can it do 200k ?

Hi everyone - I have a 2022 Tesla Model Y RWD and was wondering when Tesla NZ started including PWS on their vehicles by default. I’ve been looking into it, and from what I can tell, my car should already have PWS given it’s a 2022 model.

Can anyone here help me find a replacement reverse bulb for a Tesla model 3? I’m really struggling to find a replacement because I keep finding links to buying a whole new rear light unit which seems a bit much when it’s just the one light that’s gone. Does anyone know what these bulbs are called, the specific part name I mean, so I know what to search for?

Elon just announced on x that Tesla will stop selling FSD from 14 Feb. and then this. Will it really be that much or has he just lost it

So ever since the whole switch to 5g happened, my car wont connect to my home wifi. Ive been unable to update.

I tried all the troubleshooting from chat GPT, still no bueno.

Anyone else had the same problem and solved it?

Thank you in advance

As far as I'm aware, the phantom braking phenomenon is deemed to be random (I could be wrong though, is there some official source of info anywhere?). So this is just an FYI from a rando on the internet (me) to say that in my '22 M3LR I get it every single time on Transmission Gully (Kāpiti Expressway) approx 10km north of the Porirua on-ramp. Always in left-hand lane, always with AP engaged.

I used to read about other's experiences of it and poo-poo it. But experiencing it first hand isn't fun. I'm cruusing at 95-100km/h and suddenly it slams on the anchors! No warnings on the screen or altert sounds.

That's it. That's my whole post. Take it easy out there.

Hi everyone, 2024 Shanghai-built Model Y (VIN starts with LRW), delivered in New Zealand. Running 2025.39.6 with FSD v13.2.9, but still stuck on the China UI branch: • No App Launcher (bottom dock only has 6 icons) • No Grok Beta • No side-camera recording, no full entertainment suite, etc. I’ve already submitted a service request asking to switch to the proper AU/NZ Down Under branch, but the first reply was the standard “we can’t change region” script. Has anyone in NZ or Australia with an LRW VIN actually managed to get Tesla to switch the software branch successfully? If yes: 1. Did you do it through the app, phone support (0800 005 431), or in-person at a service centre? 2. How long did it take? 3. Any specific wording or evidence (purchase docs, NZ address, etc.) that helped? Really don’t want to be stuck on this half-baked UI when the hardware is identical and the car is permanently in NZ. Thanks in advance! (Will update here once I hear back from Tesla)

As per title. Recently noticed that the car wouldn't connect to the phone's hotspot (tried multiple devices). Even when the car is parked, charging or in motion . Seems this has happened since the last software upgrade.

Has anyone faced this issue or is it a known new bug?

SOLVED: Reset the system using the buttons on the steering wheels

Just found out that there is no confirmed rollout of FSD for HW3 owners, however newer models now have access to FSD. It seems Tesla has recently committed to a rollout date. However, the fact remains that they have passed over customers who committed funds up to 6 years ago to be first in line for FSD, instead rolling it out to newer customer vehicles.

We purchased our M3 LR in 2021 and an upfront payment for FSD of around $14k.

I'm sure there are other owners in this position in NZ and interested to know if there is appetite to construct a class action against Tesla for what can basically be understood as fraud, miss-selling?

Hello, I am posting this in this channel since its a familiar topic; I am importing a 2021 tesla model 3 from Japan to Kenya (similar grid to NZ i.e 240V for Kenya) Here teslas are basically non existent so not ideal for getting advice. I am aware that early tesla model 3 in Japan came with NACS ports which i suppose is still the case for the 2021 refresh. So my predicament is if I should import a tesla wall connector from US or UK. The US will have the type 1 port I need, the UK is type 2 so I need an adapter. UK voltage is basically the same so plug and play. US voltage is split phase 120V x2=240V. That is you connect the charger to L1, L2, Ground. From little research i have done shows that for 240V grids this can be simply rewired as L1, N, Ground and that the charger only cares about the voltage difference between the two terminals which in both cases is 240V so it should work perfectly. However there was a mention that smart features might be limited due to region especially in the case of US (not sure how it would not affect UK charger in my case). I know this scenario might have been relived in NZ so I seek your advice 🙏🏻

Tesla want $64.50 for a tyre rotation to be conducted at the same time as a WOF. I think thats crazy unreasonable when the WOF is around $75. Cabin air filter is around $90 incidentally.

For the past month I've had the classic playback error, license issue with Spotify on my 2021 model3.

Things I've tried multiple times with no success: * Rebooted a number of times (two button press on steering wheel) * Logged out and in of Spotify * Triggered and updated software of model 3 * Connected to mobile hotspot wifi * Tried while connected to home wifi

Interestingly YouTube music and audible still work just fine. My Spotify account (and my wife's) both work on mobiles, laptops etc at home on WiFi and mobile data - just not in the car.

Any one else got anything else I could try

Anyone having connection issues recently with their sim (Premium Subscription)? Noticed it keeps disconnecting and taking longer than usual to connect. Also, I believe that NZ are removing 3G - noticed it uses this quite frequently

Trying to rationalise my subscriptions. Want to use YouTube Music instead of Spotify across Premium Connectivity in NZ. I can’t find the YT Music app in the Tesla screens or how to get it. I have a mate who just took delivery of his Juniper, and there is YT Music in his app screen, bold as brass.

Any pointers as to what I’m doing wrong?

Hi!

I've been waiting for the official black Gemini wheel covers to be released in NZ and finally saw they are here. So ordered them, but they leave a ring of the silver rim visible, which I don't like the look of so much.

What are some possible, non-destructive, solutions?

Morning all,

Recent Tesla, 2021 Model 3 SR+ owner here :). Just wondering what adapter I need to get to make use of NZ's wider range of chargers out there? I've attached a photo of my car charging port.

I'm aware of superchargers, but just wanted to have more chargers at hand if required.

Any advice, links etc. would be much appreciated, thank you!

Hi all, I asked this question around over in NZ EV as well. I’m after a new EV with a budget under 70k.

The options were.

A model Y RWD 2024 BYD Sealion Skoda Enyaq

Features wise the Enyaq blows the MY out of the water, if I am not interested in self driving, is there a huge advantage of going MY over the others ?

Can some who owns one, explain to me what is so good about the Y that people are willing to skip on all the features like heated seating, apple car play, electric tailgates

Up until now I’ve been using the Mobile Connector with the 15A tail, which has been fine, but occasionally I’d have preferred to have the ability to charge at a faster rate.

I’ve had a new Gen 3 Wall Connector for a couple of months and finally got around to engage a sparky to install it in the garage.

I also decided to splash out and get a matching red cover plate for it, so it matches the car.

Looks great and it’s nice to finally be able to charge with 7kW at home.

I remember previously they were closed to tesla. But i just found out yesterday that they are open to tesla now.

I think they work out pretty cheap compare to to others. i bought from sharesies, 60k value, excess 1000, works out about $1100. Sharesies does give first month free and 5% extra discount if you buy from them, also earn airpoints as well

I compared a lot insurance before, i think previously aa was the cheapest for me, anout $1400, but cove is even cheaper