TL;DR: Forgot to cancel my Purple Carrot subscription, totally my fault. But the order doesn't ship for another week and they still won't cancel it and I will be out of town. Is there any way to stop this shipment? At this point, I don't care about getting a refund, I don't want a box of food sitting on my front porch.

I'll be the first to admit this is on me. I thought I cancelled my Purple Carrot subscription a while back, but apparently I didn't. That's my mistake and I own it.

I got charged today for an order that doesn't ship for another week. I messaged their chat to cancel it (Calling the phone won't get you to a person), and they told me the weekly change deadline had already passed (Tuesday the week before shipment at 11:59 PM EST). So even though this box hasn't been packed, hasn't been shipped, and isn't going anywhere for days... they "systematically" can't cancel it because it's been sent to their fulfillment team.

A week out. They can't cancel a meal kit order a week out.

I can cancel my dog's food delivery with less notice than that. But Purple Carrot has apparently already locked this order into some unstoppable pipeline that no human being can intervene in. That just doesn't add up to me.

The issue is that I will be traveling next week and nobody is home to receive the box, so it's just going to sit on my porch and rot. They offered me a half box credit as a "courtesy" and told me the deadline was visible on my Order History page. Which sure, fair enough... but an email reminder about an upcoming charge would have been nice too. That's pretty standard with most subscription services.

Again, I'm not blaming them for the fact that I didn't cancel. That's 100% on me. But refusing to cancel a shipment that's still a week away? That feels like a policy designed to make it harder for customers to leave, not a real logistical limitation.

Has anyone had luck getting Purple Carrot to actually cancel an order after the deadline? Or is there another route I'm not thinking of?

Most subscriptions slowly become forgotten expenses. But occasionally there's one that continues to earn its place. Which subscription do you still keep and why?