r/Steam 12h ago

Resolved Steam Family game saying I need to purchase it despite multiple copies and only 1 person being on it?

It's also saying I need to purchase ANY game from the Steam Family with no option to pick the game copy, even games that no one in the family has launched.

EDIT: Logging out and restarting Steam didn't fix it, although restarting my PC did fix it. Not sure what made it happen in the first place though.

47 Upvotes

30 comments sorted by

52

u/swift_scribbler 12h ago

Logout of steam, fully close it from the taskbar, and launch it as admin. Works 90% of the time when family sharing licenses get stuck.

31

u/progemer_317 12h ago

Fully restarting Steam didn't fix it, but when I restarted my pc it fixed it šŸ‘

15

u/nesnalica 10h ago

have you tried turning it off and on again šŸ˜‚

4

u/DorrajD 10h ago

FYI don't launch steam as admin. Will break stuff.

-5

u/Draconyum 8h ago

I launch it as admin only for specific games since the gamepad doesn't work if I don't

7

u/DorrajD 8h ago

Somethings definitely wrong other than steam then.

Running steam as admin runs every game as admin. And you should absolutely NOT run every game as admin.

-2

u/Draconyum 8h ago

Nah it's their third party launcher that messes with it, every time I don't launch steam as admin and try to play one of those games I get the prompt to launch them as admin and the gamepad doesn't work

7

u/DeathofRats42 12h ago

Have you tried turning it off and back on again? This game supports family sharing, so my guess is that it's just a temporary glitch. I know it's clichƩ, but a reboot can fix all sorts of things.

2

u/progemer_317 12h ago

Rebooting my PC fixed it, although fully rebooting Steam (log out & force close with Task Manager) didn't fix it

3

u/BilverBurfer 6h ago

Take this as a sign to not play DBD

3

u/ShibeCEO 8h ago

you can change your prefered copy to use somehow.

3

u/ShibeCEO 8h ago

should be here

2

u/Mehrainz 9h ago

change the copy your using, you might both be using the exact same license

1

u/TwinkleQuestionMark 50m ago

a blessing in disguise, truly
trust me, i have 3k hours in this trash

1

u/Garebear1 36m ago

Might be different game versions or acquired DLCs. On KCD2 I have the deluxe edition while a family member only has the standard, so whenever he’d play on the deluxe to try out the expansions I’d have to change ā€œpreferred copiesā€ to avoid being blocked out or just wait until he was done once I got into the DLC.

1

u/entarix420 12h ago

Not every game is family compatible. Have it with a bunch of games. You'll need to check

-3

u/shadowds 12h ago

Here some facts.

  • The number of copies own in the group, is the number of people can play the game simultaneously.

  • If someone mark their game as private, this will opt their copy from family share.

  • You may need restart client, or PC if there hiccup by either client, or server. Note that every Tuesdays is maintenance day, so if client having issues, restart it, and hopefully fixes the issue.

  • Devs/Publishers can always opt in, or out for their games to be family shared, which affects whenever sharing, or not.

1

u/RedScaledOne 10h ago

Defuq are these morons downvoting you for? Are they idiots? Everything you said is correct wtf

1

u/shadowds 2h ago

Likely down votes from trolls, haters, or people don't know how to read. I often piss off trolls, and haters easily calling them out for lies, and scams over the years, even educated people for Internet safety for security.

But don't worry about it, not going delete the post.

0

u/SmergolGandalf 8h ago

i really hope ur just a bot and didn't just copy paste gemini bs urself

1

u/shadowds 2h ago

Yeah I'm a bot beep...

No I type it out because OP need to know how family share works, and how to resolve an issue hence the third point.

-3

u/SmergolGandalf 12h ago

Steam downgraded your family to the old family sharing

-5

u/Babada-Boopey929 12h ago

You can't play it because someone else is playing.

I don't see any indication that you are in a steam family. It doesn't show the option to choose a library copy, which it should when there are multiple owners.

5

u/DeathofRats42 12h ago

The second picture shows the number 4 in the corner which indicates how many copies are in the family library.

1

u/progemer_317 12h ago

We have 4 copies in the steam family, it gave me the option to swap copies before but now it doesn’t

1

u/progemer_317 12h ago

I fully closed and restarted Steam and it didn't change, but when I restarted my PC it went back to normal, so I guess fixed? idk how it happened in the first place though

-6

u/Stunception 12h ago

You have probably been kicked from the family sharing

2

u/progemer_317 12h ago

I created the Steam Family

-5

u/Stunception 12h ago

Then check if they left.

4

u/progemer_317 12h ago

I was able to fix it by restarting my PC, but idk how it happened in the first place. We have 4 copies and everyone is still in the Family. I guess just random Steam bug