I know it’s not available with those extensions anymore and it’s not in the URL anymore either. It does seem like T-Mobile makes it harder to find.

I’m not sure if anybody has a workaround now, but I did discover one. Is that something I should post or would that be against any tos or something?

Just checked my add ons section and here is what is replacing Sprint Premium on Unlimited v4. The line that was on Basic is getting one of the 60GB options.

Was paying $20 for the Premium add ons and this one is free. Are they going to increase the plan by $20 or will this be a price decrease?

I’ve been a Sprint customer since 2019, I’ve had a Sprint Max plan for many years. Now I’m going to lose my free Hulu benefit. I never got a text saying my plan would change or a notice on my bill despite the app saying my bill would have a plan change notice. I don’t use Netflix much but I do use Hulu. I’m disappointed, loyalty means nothing to capitalist scum. RIP Sprint Max.

Any old Sprint customers whose account moved to T-Mobile, discovered that T-Mobile was charging $130 for Mobile Hotspot and $5 for unlimited mexico every month?. for these add ons that are already part of the plan being paid for... If you are a victim message me andI can help you go through the whole process , its a lot of work if you want to get the full amount and no attorneys.

But I cant see any other changes. Went from Unlimited Freedom to Experience Signature. Did I lose anything or only gain. Price was $118 for 2 lines, but that bill says Unlimited. Will i get sticker shock in a month?

At the former Sprint campus on Sprint parkway

Guess they had to put some value in the system even if it is unlimited but good God what a precise number.

Sprint customer service was sufficiently well-intentioned that they would eventually do the right thing if you were patient with them.

T-Mobile? Not so much…

I’m trying to figure out what happens to Sprint swac or advantage unlimited plan setups post-migration and could use some insight from anyone who has gone through this or experts here.

Here is the situation and what I'm trying to figure out:

\*\*SWAC / Advantage Unlimited & Yearly Upgrade:\*\* What actually happens to the T-mobile yearly upgrade benefit on SWAC post-migration? Does it transfer over smoothly, or does T-Mobile replace it with a different feature code?

\*\*"Last Line on Us" Promo Issue:\*\* "Last Line on Us" promo didn't stick originally. T-Force ended up fixing it by manually tagging it as a "service promo" on a new line for advantage unlimited plans. Will this manually tagged service promo survive the system migration, or is it at high risk of dropping off?

\*\*Post-Migration Cost Breakdown:\*\* Does anyone have exact info on the cost per paid line after migration for a \*\*2 paid line on advantage unlimited plan + 2 free line\*\* setup? I want to make sure my math is right on what my total bill should look like once everything settles.

From SERO to SWAC to unknown at this point..

I did the trade in deal a year ago to get a Moto Edge which is used on my second line. With this change in plan I'm definitely dropping the second line and may switch to a different carrier entirely. What are the implications of the fact that I get billed $12.50 each month for the phone and a $12.50 credit applied?

If I just drop that line I'm guessing the credit will continue since I still have an account, but if I want to drop service entirely will they wipe out the debt on the phone or will I have to pay the remainder? Would they unlock it or am I stuck with a brick?

Enough is enough. I was a Sprint customer over 20+ years before and unfortunately TMO bought them out. Never ever I would voluntarily sign up to be a TMO customer but here we are.

Within few months of the merger TMO dropped my $5 credit for auto-pay for using credit card claimed it was mistakenly applied, then in 2025 TMO jacked up the price by another $5 for just because and also they haven't increased the price in 10 years! That was a blatant lie bc I was a Sprint customer in 2015 (merger happened in 2020), and now drum roll please $6 more dollars for "your old plan is being retired" celebration.

This BS has got to stop. My original most basic $30 plan will be close to $50 after taxes.

I am not married to TMO nor they gave me any perks or benefits, or I am in any "free phone" BS contract that you actually pay in monthly installments.

I am looking for alternate options. We all should dump TMO if we can.

Remarkably, none of my personal or business plans, going back to Sprint era, got the rate change text yesterday. I have KSv1 TE and the $10 business plans from days gone by.

I asked the (few) higher up people at T-Mobile I know, and surprisingly, I got an answer.

Basically, T-Mobile created several consolidation plans. And they did it with the promises that:

* You wouldn't lose features with the change (aside from Apple TV and similar streaming discounts)
* Your rate wouldn't go up more than $6/mo per line
* Free lines would be retained

For some plans, it just wasn't possible to do that. They would have had to bump KSv1 TE for example, to a prioritized data plan, since KSv1 got 50GB of priority data with all the merger agreements and promises along the way.

So... for those plans, for now, you're not being affected. We don't know what they will do in the future.

I could easily see them say six months from now "a small number of people will have to pay more than $6/month..."

... Or, and this is what I hope, they realize people with these plans are the most likely to be wireless influencers. Case in Point: AT&T Mobley. Never once rate hiked aside from the admin fee. Still $20/month for unlimited 4G LTE, now with any device thanks to SB822. I can still swap SIMs at any AT&T retail store even, did so last week.

Price has already gone up almost $8 in the last 2 years and now another $6. $72 a month for 1 line is no longer worth it.

Like many of you, I woke up to the forced migration text on my legacy T-Mobile ONE All-In Promo plan. (Note: The strict Price Lock promise generally applies to plans older than 2024 or so). But here is the kicker: I just upgraded to an iPhone 17 recently. I traded in my paid-off phone and signed a new multi-year Equipment Installment Plan (EIP) contract because T-Mobile's active marketing and Price Lock promises assured me my rate plan was secure. Exactly one month later, they changed the baseline agreement.

If I had known this in May, I never would have signed a hardware contract. I would have taken my trade-in and shopped for other carriers, or at least considered T-Mobile under an honest framework. This is textbook bait-and-switch and detrimental reliance. Because I signed that loan, I cannot just "leave" without facing a massive financial penalty. Everyone, please do not accept the standard $100 customer service credit to close your complaint. I rejected 611's band-aid solution and filed a formal FCC complaint itemizing the full value of the phone and taxes, demanding full loan forgiveness so I own the phone outright. If T-Mobile's Executive Response Team digs their heels in, my next step is formal AAA arbitration. Under AAA rules, T-Mobile has to foot thousands of dollars in filing fees just to defend themselves over our phone loans. The math is on our side.

If you upgraded recently, gather your January-June PDF bills right now, establish your baseline, and file your FCC report. Don't let them trap your hardware. Class-action lawsuits sound great, but they are a trap. You end up waiting five years just to get a $12 settlement check while the lawyers walk away with millions. Meanwhile, T-Mobile gets to write one check to make the whole problem go away. Instead, look into mass individual arbitration. Under the American Arbitration Association (AAA) rules, you pay a consumer filing fee of roughly $225—which is often reimbursed by T-Mobile if you win or reach a successful verdict. However, T-Mobile is legally forced to pay $1,500+ in non-refundable case management and arbitrator fees for every single individual file opened, long before the case is even heard.

If thousands of us file individual arbitration cases simultaneously, the math completely breaks their system. T-Mobile would face an immediate, unavoidable bill of hundreds of thousands—or even millions—of dollars just in administrative fees. They simply do not have the legal staff or the budget to handle that volume of individual files. By forcing individual arbitration over your recent phone upgrade and the forced migration, you make it mathematically difficult for them to fight us.

We are not sheep; we are consumers who deserve honesty and fair dealings. Immediate — Establish Your Baseline: Download and save every PDF statement from January 2026 to the present day. Your May bill is your "smoking gun" showing the exact date you signed your phone upgrade contract, and your July bill will prove the price hike.

Day 1 — File the FCC Complaint: File an official consumer complaint with the FCC. Clearly state that you were induced into a multi-year equipment contract under false pretenses ("detrimental reliance"). Explicitly list your demand: complete phone loan forgiveness and a frozen rate.

Day 1 — Serve the Formal Notice of Dispute: Do not just rely on the FCC. T-Mobile's terms require a 60-day informal negotiation window. Download the "T-Mobile Notice of Dispute" form, draft a letter disputing these changes, list your total full-cost damages (device retail price, taxes, and plan discrepancies), and mail it via certified mail to their Customer Relations department.

Days 2–60 — Reject the Band-Aid Bribes: T-Mobile's Executive Team or 611 managers will likely call to offer you a "one-time $100 credit" to close the ticket. Reject it. Tell them calmly that you are holding out for a full hardware payoff or a permanent rate freeze.

Day 61 — Force Formal AAA Arbitration: If they do not resolve the issue to your exact satisfaction when the 60-day clock expires, go to the American Arbitration Association website (adr.org) and file a Consumer Demand. Pay your ~$225 fee, upload your ledger, and serve their registered legal agent (Corporation Service Company). T-Mobile will immediately be billed $1,500+ just to look at the file, forcing them to the settlement table.

Useful Links and Resources: AAA Arbitration: https://adr.org FCC Complaints: https://consumercomplaints.fcc.gov/hc/en-us T-Mobile Terms & Conditions: https://www.t-mobile.com/responsibility/legal/terms-and-conditions Contact & Mailing Information: You can contact T-Mobile at www.T-Mobile.com, by calling 1-800-937-8997 or 611 from your device, or by writing to:

Contact & Mailing Information: You can contact T-Mobile at www.T-Mobile.com, by calling 1-800-937-8997 or 611 from your device, or by writing to: T-Mobile Customer Relations P.O. Box 37380 Albuquerque, NM 87176-7380 Puerto Rico customers should contact www.T-Mobilepr.com, call 1-888-863-8768 (or 611), or write to: T-Mobile Customer Relations B7 Tabonuco Street, Suite 700 Guaynabo, Puerto Rico 00968-3349 And hey, if this doesn't work, at least we went down swinging.

Unlimited Freedom legacy tax exclusive. This will be the end for me.

Just got the text from T-Mobile that my plan is changing but also going up $6. It's being called the experience signature plan.

I paid for the $10 premium add-on to the advantage plan so something doesn't seem right. In the table that they showed me for the changes It shows that Netflix and Hulu were not included in my plan but Netflix is in this new plan and Hulu isn't... But I did indeed get both of these in the advantage plan so does that mean I'm losing Hulu?

More importantly if they are removing the premium add-on does my bill go down $10 and then go up six so I'm really saving $4? 😂

Also seems like I'm losing unlimited Canada and Mexico as well and rest in peace open world add-on!

A sad day.