Bought a brand new Sentry Safe from Home Depot. It’s a couple hundred pounds. Hauled it up my stairs.
It simply doesn’t open. Light turns green, then nothing. I crank on the handle, try multiple times. Nothing.
I called sentry this morning.
“How new are your batteries?”
“Brand new, right out of the package.”
“No, we need to look when they expire. These safes eat up power.”
[I take out the batteries, spin them]
“Ah, looks good. It says December 2036.”
“Unfortunately there is our problem. These are already two years old. That is why your safe is not opening. You’ll need to go to the store and buy new batteries.”
“Sorry, what? These are brand new out of the package. There js no low battery warning. I find blaming the batteries highly suspect here.”
So I’m just gonna return it now. Am I crazy? I guess if you all tell me he is right then I could go to the store and try again but not really wanting to deal with always needing freshly manufactured new batteries