Has anyone reviewed the EU Commission’s final SAP support commitments?
I’ve seen a lot of discussion about the original antitrust investigation, but very little about the final agreement announced in July 2026.
My understanding is that SAP agreed to make changes to some of its on-premise maintenance and support practices, including how customers can reduce support coverage and what happens if they later return to SAP support.
The agreement appears to be based on binding commitments rather than a formal finding that SAP broke competition law.
For anyone who works directly with SAP contracts:
Has SAP communicated the changes to customers?
Have you seen any effect on current renewals?
Do the commitments materially improve customer flexibility, or are they narrower than they first appear?
Has anyone received updated contract language or policy documentation?
I’m particularly interested in hearing from SAP customers, licensing specialists, and procurement teams who have reviewed the actual commitments.
Not looking to promote a vendor. I’m trying to understand how this is being interpreted in practice.