Arrived at hotel, nice lobby. First thing at check in they give us a map and put an X on all the places we are not allowed to goā¦.nice
Next comes the up sell to prestige at 60$ per person per day for my party of 4⦠nope
Get checked into our room. The smell OMFG itās like Iām in a mildew and mold farm. Decide to put the kid in-front of the TV and get rinsed off. No hot water. Whole family decides to skip showering. Canāt call front desk as the phone in the room is broke. Tv falls off wall wasnāt mounted rightā¦.
Everyone is just hangry so we go to the buffet, itās closed we missed lunch. We are directed to the snack place were we eat cold hot dogs and hamburgers on stale buns⦠ice cream machine is broke.
Letās go check out the beach. Itās deserted not one person because the whole beach is covered in mountains of sea weed and concrete rocks, like they were doing construction. I see big treads in the sand as well⦠we leave
Go to dinner. Mexican food spot at the buffet was good, strawberry ice cream was bubblegum flavor. Terrible. Leave dinner kid wants to do electric motorcycles. We walk over, 8$ for 5 min⦠go to room, rinse off cold, find half full cups in the bathroom of the previous guests and the sheets are questionable.
Go to bed. Will request a new room in the morning with the hope it was just this one room and a fluke.
Concerns already spiraling I spent 4k on a whole week here for my wifeās birthday. Should I just fly us home early and cut our lossesā¦
Will update tomorrow but based on day 1. No one should ever come here.
Edit: day2
Wife took the list to the front desk and talked to manager. Like a boss, love that lass.
Got upgraded to a room with 2 beds and a sofa in a different building. All problems resolved. Fantastic room, great view, functioning AC that actually gets the temp under 78 and the mildew smell is gone.
Only negative at this point is that everyone in our troop has had the shits. 4-5 times a dayā¦. Itās controllable as there are bathrooms everywhere. Probably due to eating the snack bar burgers or the non bottled water as people mentioned those are sketchy.
Edit: day 3 & 4
Still got the shits and the reservation app has been failing us. Slow and non loading. Unable to book Sakura on day 3 but was able to on day 4. Book before 8 am. Was able to walk into Route 66 for dinner without reservation. Ribs were good.
New rooms hot and cold knobs are backwards LOL but itās not a problem. Jacuzzi plug does not drain have to screw and unscrew the drain every time. Still not a deal breaker. Have become regulars at the lazy river bar.
2 people have been injured and needed medical. The tile and stone is ridiculously slippery but very hot. Many people are wearing regular flip flops and those have no grip causing the slip and falls of both injuries. I once wore my flip flops and almost face planted. Switched to water shoes with grippy rubbery soles. My whole family has blisters but we are too drunk to care.
BIG BIG REMINDER. DO NOT MISS THE 70s and 80s show. It was so good I think it alone will have made this vacation memorable. Starts slow and meh for about 5-7 min but it builds, but by the end every person over 30 was totally entranced. Great vibe, great performance, just fantastic.