r/Pepperdine 2h ago

Pepperdine University outsources advisors and GSEP financial aid who are difficult to reach. 2U provides poor student service and they ghost you!

3 Upvotes

GSEP Financial Aid office does not honor or keep their appointments with students. I waited a month for an appointment, got an email reminder that a Fin. aid advisor will be calling, and the day of, they were a no show. I double checked the confirmation email to see if my phone number and time zone of the appointment was correct. I emailed them. They basically ghosted me. This has happened 3 times since i’ve been a grad student at Pepperdine. Next appointment available on their site is another month away.

I believe they outsource student advisors and Fin.Aid to a tech company called 2U, which went bankrupt not too long ago, and are laying off employees. Pepperdine needs to oversee the performance of this company that handles all the student affairs poorly. I suggest anyone who has problems reaching GSEP Fin. Aid to email them, CC the main financial aid and all the faculty members and deans and heads of the department to bring attention to this serious matter. Report the issues to Federal Student Aid, and they will do an investigation. We students pay very high tuition costs, one of the most expensive in the country, to be poorly serviced and unsupported at Pepperdine University!


r/Pepperdine 13m ago

Pepperdine or no?

Upvotes

Hi! I’m currently deciding where to go to school. I fell in love with the campus but I’m really curious to hear what current or past students think. I want to study forensic psychology, so probably majoring in psychology at Pepp. Also, is there a lot of internship and research opportunities? anyone able to help? 😭 THANK YOU