r/MicrosoftTeams 21d ago

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

2 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams Jun 01 '26

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

3 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams 3h ago

Discussion Anyone found a way to configure Teams to work like Slack?

2 Upvotes

I've been trying, but finding many issues that seem impossible to overcome.

The capability in Slack I'm trying to replicate is:

  • Topic channels are open for anyone to join (or leave)
  • Channels are public by default
  • Anyone can browse public channels to find topics they care about and then join them.
  • When you join a public channel, you can see all history to get caught up on the topic
  • When you post in a channel, you can tag anyone (whether they have joined or not.)

The only workaround I've found is:

  • Create a large "team" in Teams with your whole company or macro team
  • Inside the team, you can create public channels
  • Problems with this approach:
    • Teams doesn't have a way of people "joining" certain channels. Everyone is automatically joined to every channel in the team. (what?!)
    • You're only able to tag people that are already in that team. If you want to tag someone from another part of the company, good luck. (Or they have to be added to the team).
    • There is no way to do a @ channel or @ here message that notifies everyone interested in that topic. Teams doesn't even allow you to use the @ Everyone tag in team channels.

Other problems I've found generally about Teams versus Slack:

  • Teams automatically creates a new "channel" for every meeting. So conversations sometimes continue in these ad-hoc channels, so you have important side conversations continuing in these meeting channels rather than consolidated in a topic channel.
  • A group chat in Teams can be given a name. This is OK, except they are always only private chats. Also... if you want to create a new chat with the same group of people, but a different topic, you can't. The topic is always defined by the people in the chat. (Makes no sense.)
  • Organization is a mess. The combination of Teams team channels, private chats, private chats that have been named, and "meeting" group chats seems like it's built for creating chaos if you're trying to understand where to talk about a topic.
  • You're only allowed to have conversation "threads" in team channels. Anytime you have a group chat (named or not named), Teams doesn't allow you to have conversation threads. The only thing available is "quote replies" where everything is in the main channel and conversations on sub topics are impossible to follow because their spread throughout the channel.

Has anyone run into these problems? Seen a good blog or video for how to solve this?

Thank you!


r/MicrosoftTeams 2h ago

Bug Search field not reacting to first click

1 Upvotes

I think i have first noticed this a few weeks ago, but when you are working and need to chat with someone quickly, you just dismiss this. But i am now noticing this more often. In Teams desktop client on Windows 11 often during the day i switch to Teams and then click in the search field at the top. Usually trying to click on the work Search, sometimes to the right of it. And nothing happens. When i click again after a second or two and cursor appears and i can start typing. That's the only part of Teams that is doing this, not reacting to first click. All the menus and chat/channel input fields become active after a single click. Wonder is it something on my work laptop or anyone else seeing this?


r/MicrosoftTeams 4h ago

❔Question/Help My professor and the technical team didn't answer my question clearly, so I'm here to ask

1 Upvotes

On the 28th I'll attend an oral exam via teams. I currently have no access to a laptop or a pc with a webcam, so I sent them an e-mail asking if I can attend with my mobile phone. They just said "as a general rule we strongly recommend you to use a laptop, or a tablet." even though I stated that I don't have either of those. Now this doesn't strictly mean no, but I'm confused. How's a tablet any different than a phone if it's just a video call?

They also won't send me an invitation link, they just instructed me to log in and wait for the call on the scheduled time. And I'm nervous if I'll be able to receive the call on mobile, because I can't afford missing this exam.

I've never had a meeting on teams before, does anybody have experience with video meetings on mobile devices? Will I be fine? Do I need to do anything additional to be prepared?

Any help is appreciated, thank you


r/MicrosoftTeams 7h ago

Discussion Shared calling with Teams not working.

1 Upvotes

I’m setting up Shared Calling in my tenant and I’ve hit a wall that I can’t get past. Hoping someone here has run into this before.

Here’s the setup:

  • Calling Plan number assigned to a resource account
  • Resource account licensed with PHONESYSTEM_VIRTUALUSER and Calling Plan PAYG Zone 1
  • Number activation state: Activated
  • Users have:
    • Shared Calling Calling Policy
    • Shared Calling Voice Routing Policy
    • Enterprise Voice enabled
  • PSTN usage exists:
    • {SharedCallingUsage}
  • Online Voice Routing Policy correctly references that PSTN usage
  • No Direct Routing SBCs
  • No Operator Connect
  • Everything looks correct on paper

But outbound calls fail immediately.


r/MicrosoftTeams 7h ago

❔Question/Help Can I delegate just teams access from one 365 user to another without giving them access to other things than teams?

0 Upvotes

Hello,

I have admin access to 365 for a tenant. Their CEO wants to give all teams access for his teams to his admin. He doesn't want her reading his email or looking at his contacts.


r/MicrosoftTeams 16h ago

☑️ Solved i can't view new posts on my school teams

0 Upvotes

my school uses teams for announcements
i have been able to view new posts just fine when the school year started, but now i have been missing out on important posts because of this issue
my friends have said that the posts are found in the virtual community(made by my school where everyone is added)
but even if they send me the link of the specific post, it doesn't let me view it
i refreshed it and viewed it on both laptop and mobile, but nothing changes
it's in the same team, so why can't i view it?


r/MicrosoftTeams 1d ago

❔Question/Help Has anyone made a power automate flow to pull teams transcriptions into planner tasks?

5 Upvotes

I'm working on a project for my boss to automatically transcribe teams meetings and then turn these into tasks into microsoft planner. At first I thought this would be extremely simple, as there is a native trigger for "when a teams transcription is available."

Obviously, this does not actually work. (https://www.reddit.com/r/copilotstudio/comments/1u318ef/issue_with_teams_transcript_trigger_in_power/)

I looked at the top comment in that post, but I wanted to first find out if I could just connect this to onedrive and just simply trigger a flow when a transcript is added in there.

I can't record meetings myself bc of org rules, but a coworker sent me a recording from his OneDrive/Recordings folder. Then I got even more confused bc supposedly there's only mp4 files in there. But I guess the transcripts are stored as mp4 files? How do I work with these? Are the video and transcripts recorded separately or is it one file? There's also the issue that only the meeting organizer even has the transcript available.

Has anyone successfully made a flow that pulls teams transcriptions automatically and then makes planner tasks from them?


r/MicrosoftTeams 21h ago

❔Question/Help Can I let them view a file without sharing the file so they can actually download or edit it in teams?

0 Upvotes

I realize someone can click on printscreen or snipping tool and grab some picture content but a user would like to make sure the entire spreadsheet is not available to the recipients. So to be clear, I want them to be able to see but not download the entire file.

When I (as a authorized presenter) go to show the file I get "Some people can't access this file" "external or anonymous participants can't view or edit the file. Everyone else invited to this meeting will be able to access it)

Right now they get nothing - this may take a few seconds

Likewise the other presenter cant share their file with me - same issue

We are on different tenants. My question is can it be done without sharing the entire file.


r/MicrosoftTeams 23h ago

❔Question/Help Can I set up a co-owned teams meeting from two different tenants?

0 Upvotes

Hello,

Normally people in the company use teams to have conferences and occasionally to share files so I'm no expert but have access to the two tenants in question.

They've asked that the head of each company which are in the two different tenants I have access to be co owners. Can it be done?


r/MicrosoftTeams 1d ago

❔Question/Help Missing team meeting link

0 Upvotes

An interviewer has sent me an email for an online interviewer. There are no links in the email, only an attachment that allows me to add the event to my google calender. Even after I add it to my calender there is no link. My recruiter has reached out the the interviewer and their response is that the link should be in the email but I don't see anything.

What could be be the problem?


r/MicrosoftTeams 1d ago

Bug Teams Incoming Call Screen not showing

3 Upvotes

Hello, everyon

We use Teams calling. We’ve noticed—as have many other end users—that it’s becoming increasingly common for the window in the lower-right corner not to appear during incoming calls. Only the microphone icon from Windows appears in the taskbar, but the window itself—where you can see the phone number and choose to reject or accept the call—doesn’t appear. You can answer the call by pressing a button on a Jabra headset, for example. Otherwise, you can’t answer it through the window since it isn’t displayed.


r/MicrosoftTeams 1d ago

Bug Teams Call Screen not showing

1 Upvotes

Hello, everyone,

We use Teams calling. We’ve noticed—as have many other end users—that it’s becoming increasingly common for the window in the lower-right corner not to appear during incoming calls. Only the microphone icon from Windows appears in the taskbar, but the window itself—where you can see the phone number and choose to reject or accept the call—doesn’t appear. You can answer the call by pressing a button on a Jabra headset, for example. Otherwise, you can’t answer it through the window since it isn’t displayed.


r/MicrosoftTeams 1d ago

❔Question/Help Moving SFB 2015 to Teams Query

0 Upvotes

Hi all,

Random query that has my stumped (Microsoft documentation isn't overly helpful).

We are in the processing of performing a move from SfB 2015 On-Premise (running CU12) to Teams with Direct Routing. I have a script used previously, that was using the HostedMigrationOverrideUrl (which do not exist in since SfB Online was shutdown).

When I attempt to move a user using Move-CsUser -Identity [email protected] -Target sipfed.online.lync.com

It tries to use autodiscover from our Hybrid setup, but ultimately fails because none of the old infrastructure with SfBO has been shutdown.

Anyone done this effectively using the Move-CsUser command? Or can give me some hot tips to fix it?

I can to the hard cutover method of updating the AD attributes msRTCSIP-PrimaryHomeServer (clearing that out) and updating the msRTCSIPDeploymentLocator to sipfed.online.lync.com and doing a delta sync with Entra Connect.

But I have to set the user in SFB to -Enabled $False otherwise they will still be able to sign into SFB. And they no longer get the notification that they have been migrated to Teams on the SFB Desktop App.


r/MicrosoftTeams 1d ago

❔Question/Help How do I make Sharepoint document permissions always set on "Editing"?

0 Upvotes

Hello

When I share a document on Teams it is by default on Viewing only mode. How can I edit it so that the default on Sharepoint documents is set to someone being able to edit?

Thank you


r/MicrosoftTeams 2d ago

Tip How to Use Copilot in Microsoft Teams Meetings | 5 Powerful Features (2026)

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5 Upvotes

A tutorial video on the updated Copilot in Microsoft Teams meetings. Useful new features to save you and your team time ⌚ The organizer needs Copilot Premium for most of these capabilities

Includes:
👥 Facilitator
🌐 Interpreter
🎧 Audio Recap
🎬 Video recap
➕ More


r/MicrosoftTeams 2d ago

❔Question/Help Microsoft doesn't like my Bluetooth or hearing aids. help!

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2 Upvotes

this happened a while back ago (maybe a year) and I'm still looking for answers.

Microsoft teams used to allow me to connect the audio to bluetooth, which is my hearing aids. I believe some update occured due to one day the issue started up 'randomly"

now everytime I click the audio setting and then click Bluetooth it holds it for like 2 sections then auto switches back to standard phone setting. every other audio system of every other app on my phone lets me connect to Bluetooth andy hearing aids but teams.

has anybody else experienced this? I've tried with other Bluetooth earbuds with sometimes success but ya don't understand, I'm 85% deaf. if I replace my hearing aids with ear buds I lose all surrounding sound and that can be unsafe due to my work environment. sarcastically thinking I wish Microsoft was more ADA friendly. lol

thoughts and thanks to anybody that has any ideas of what could be causing this issue.


r/MicrosoftTeams 2d ago

Discussion Teams notifications are too subtle.

0 Upvotes

In that last two companies I’ve worked at people frequently miss interviews, meetings etc or are very late etc because they didn’t see the notifications. This happens particularly when people have multiple monitors and the pop up shows subtly at the bottom of a screen they aren’t looking at.

I myself have this issue where I have sound and notifications on and am in another meeting and none of us see or hear the notifications for an upcoming meeting. I recommend that Teams add a notification option that allows the user to opt in for an intrusive full screen notification (just like it notifies us for ads 🙂). A prior company had this option and we didn’t miss the alerts.


r/MicrosoftTeams 2d ago

❔Question/Help uni account is haunting me

0 Upvotes

i've been working full time post grad for a few months now and have been using Teams just fine. for context, our uni account is ours to keep forever, so access still remains.

recently, however, i am unable to log in to my Teams mobile app properly. when i enter my work email address & password, it leads me to my authenticator app.

for some reason, despite having logged into my work account, the error is: "Selected user account does not exist in tenant '___ University' and cannot access the application '___' (bunch of numbers) in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account."

the issue is on my authenticator app, Teams app & Outlook, the only account logged in is my work one. all other accounts have been removed from the signin page. so how can my work account still be "hijacked" by my old university one when i try to log in?

what do i do? my Teams desktop is OK, but i can't even access my Teams mobile app at all and am stuck at the login page.

please advise.


r/MicrosoftTeams 2d ago

Bug Unable to send messages to external users

2 Upvotes

From today on we are not able to send messages to external users any more.
We made no changes to the tenant settings and both our side and customer side settings havent changed at all.
Anyone else got these problems?


r/MicrosoftTeams 4d ago

❔Question/Help Teams won't open on 2023 M3 Macbook Pro

0 Upvotes

Hi all,

My work just upgraded my work laptop to a 2023 M3 Macbook Pro. It's basically like new with no previous issues (at least none reported by the previous owner). The IT people got it all set up for me and everything was fine until I got home and tried to do some extra work.

Teams won't open at all - it tries to launch but crashes and gets the "Reopen windows/Don't reopen" dialogue popup. No matter which option I hit, the same popup continues to appear over and over until I force quit the app.

Is there any way to fix this? I've tried restarting the laptop, and un-installing and re-installing Teams to no avail. Every other application on my computer seems to be working fine including Outlook.

Please help!


r/MicrosoftTeams 5d ago

❔Question/Help Automatically create list from posts in channel?

3 Upvotes

My org primarily uses channels as a way to create and monitor error tickets for between teams. I've been trying to find a way to set up a tab that automatically copies a link to the post and possibly fills in some basic info so we can have a consolidated ticket list for tracking ongoing issues, but so far I'm still manually doing this.

Is there a good way to set up something that can list in a table:

Link to all new posts

Who the post was submitted by

Date it was submitted

Then leave open columns our team to fill in additional details?


r/MicrosoftTeams 5d ago

Discussion Not getting incoming call notifications on Microsoft Teams Desktop (Windows)

10 Upvotes

Has anyone experienced this recently?

For the past couple of weeks, some of our users haven't been receiving incoming call notifications in Microsoft Teams Desktop (Windows).

Symptoms:

  • No popup or ringtone for incoming calls
  • Call only shows as Missed Call afterward
  • Teams Mobile receives the call normally

Environment:

  • Teams Desktop: 26183.1903.4892.4448
  • Windows 11

Is anyone else seeing the same behavior, or found a workaround?


r/MicrosoftTeams 5d ago

❔Question/Help Not getting incoming call notifications on Microsoft Teams Desktop (Windows)

4 Upvotes

Has anyone experienced this recently?

For the past couple of weeks, some of our users haven't been receiving incoming call notifications in Microsoft Teams Desktop (Windows).

Symptoms:

  • No popup for incoming calls (but can hear the ringtone)
  • Call only shows as Missed Call afterward
  • Teams Mobile receives the call normally

Environment:

  • Teams Desktop: 26183.1903.4892.4448
  • Windows 11

Is anyone else seeing the same behavior, or found a workaround?