Over the past 1 or 2 weeks, users specifically with Macbook Pro computers have started having near constant disconnect/reconnect issues. From their end, they'll load a few web pages fine, then the wireless cuts out and pages stop loading, then shortly after it reconnects. The cycle repeats. Not terrible for web browsing, but detrimental to web conferencing. RSSI to the APs are good, the issue isn't limited to 2.4GHz or 5GHz. All APs are hard wired (i.e. not mesh or whatever Meraki calls it).
In the Meraki dashboard, under the relevant AP's event log, I see "error_code='15' last_active_ago='6.000000' instigator='client' connected='0'", every 10 seconds or so. Failure stage is showing as "association".
In the client timeline, I see various entries: "802.11 Reason (Code 2) Invalid authentication", "Meraki Reason (Code 101) EAPoL timeout", "802.11 Reason (Code 15) 4-way handshake timeout", and otherwise just lots of disassociations and reassociations.
We're not using RADIUS, only PSK on this SSID. The failures are odd because the
I've followed the general advice I find online relating to supporting Mac devices in a Meraki network, specifically I've disabled 802.11r, I've disabled band steering, I've disabled client balancing.
Is anyone else facing this? Our records show no changes made to our wireless or network infrastructure in this or the recent time period. I'm wondering if a MacOS update has broken something.