I ordered a ride with a pet and obviously that was more expensive than a regular ride. I’m willing to accept that but then at the end of the ride, I see that there is another surcharge on top of the higher fare called the pet ride fee. Which one is it? You can’t charge both the higher fare and add a surcharge. Lyft has gotten super shady recently.

I FUCKING HATEEEEEE driving services with a PASSSSSION.

i was freaking out at the end texting him to cancel or call me because he was at my college 14 min ago, i got the notification someone else was in the car. i assumed he wanted to make more time to find me, so i waited. then i noticed he was driving to a completely different location, and i was very confused, 10 minutes later, i see it marked as arrived. made 0 fucking sense.

I WAS infront of my college for 2 hours, SWEATY asf, had to ask a sweet dude for his charger- which i had to borrow for like half an hour.

also i wasnt spamming him all in one go, this was between time frames, lyft just grouped it all together.

disclaimer: I DO NOT CARE if you believe me on the fact that the app said he arrived or not. a lot of you sound really unwell going back and fourth with me and a ton of other commentors, as you make up a story in your head on what you think happened instead.

Has anybody looked at their ride details for Lyft and found the offered hourly value to be way off? I mean up to $6 off?

The ride comes in and claims $24.75/hr, for example, but the final value says $$21.15/hr.
This ain’t a matter of traffic etc, as the gps knows up front how long the trip will take, and it’s happening on rides where I take the carpool lane, and also short rides with zero traffic issues.

i showed up for my lyft ride and he was gone, he took the trip without me in the car and left me to pay. be aware of scammers especially this one.

I was picked up almost immediately but my driver said something about another customer (I was not in any sort of car pool option) and started driving the opposite direction. It turned out to be a food delivery. It added at least 10 minutes to the trip.

It’s rough out there and everyone is hustling but as a woman not fully understanding what was happening set off some alarm bells. Is it worth reporting?

’ve been a Lyft customer for 11 years, have taken over 1,000 rides, and have maintained a 5-star rating. About two weeks ago, my account was suddenly suspended after being flagged for allegedly having an underage passenger.

Since then, I’ve:

• Uploaded my driver’s license multiple times.
• Contacted support repeatedly, but I keep getting stuck in the same troubleshooting loop.
• Posted on X and exchanged messages with Lyft there.
• Force-quit the app, logged out and back in, and even reinstalled it.

The strangest part is that my account isn’t completely blocked—I can schedule rides for a future date, but I can’t request an on-demand ride. Every time I try, I get the same suspension/verification message.

It’s been almost two weeks with no progress despite multiple support agents telling me they’ve updated my account.

Has anyone else dealt with this? If so, how did you finally get it resolved? At this point I’m out of ideas.

I have read a couple things about people getting a bundle of uber eats orders all for like 2 dollars and they hit accept, because the app has the take a picture button in the same spot as the accept button for orders. Also today I had a 60% turbo in my account and when I got home and put the area filter on, because I was trying to turn in soon and wanted to avoid long trips, but get that 60% bonus. Either when I had it in my shirt pocket or I set it down to work on something somewhere the go offline button got hit. Heck even my phone being it's old may have clicked it by itself. Anyway when you have a turbo/surge(uber) it should flag are you sure you have this bonus and going offline will forfeit it. Also you go offline if your filter expires like head to a destination and the turbo is loss. When lyft had streaks they would warn you before going offline. Speaking of which lyft needs to brings those back I would make 70 dollars in like 2 hours and sometimes I could get the streak twice in the same hour if rides were quick enough and i got a 4th request on the 3rd ride within the same hour.

I had a Lyft ride today. The car smelled like skunk (weed) and she drove the whole way with the windows down.

Hello all!

I am in the Baltimore area, not far from Columbia, MD. I have been approved to rent and drive for Lyft. I have never done this, but am 43 without a car, going to school which takes me about 3 hours one-way on busses, and have no way currently to change my transportation status. I jave the next 4 weeks until fall classes start. At that point, I will not have every day wide open.

1. Is this manageable?

2. What are the realistic times to maximize ride income?

Thank you in advance,

NAM🧘🏻STE

So I work very long night shift hours and don’t have a car where I currently am (travel for work) so I utilize Lyft to get to and from work. It’s an easy 10 minute drive.

I scheduled all my Lyfts in advance. Usually if you do it in advance, it’s cheaper.

I had a guy take all of my rides for this week. Cool! Thanks, random dude! I have no problem since he’s nice.

I usually call my mom before and after work since I only have about 1 hour daily to speak to her (before and after work - work 48-60 hour weeks), then after my 12-14 hour shifts, I head to bed. I barely get a chance to speak to her so use my 10 minute drive and while I’m getting ready for work. But I always say “hi, how are you today?” when entering the car and “thank you!” before exiting the car.

Anyway, I’m on day 4 of drives. 2 days ago, I called out of work because I was sick and totally forgot to cancel my Lyft. I slept all day and woke up to see he was waiting. He showed up 10 minutes beforehand and I very apologetically texted I forgot to cancel because I was sick and said I’d cancel the ride... which I did. I was charged a $15 penalty and assumed he received the penalty or at least apart of it.

Anyway, he picked me up yesterday, all things well. He picked me up today and at the end of the ride, stated he wasn’t going to drive me anymore and he didn’t receive the $15 penalty from 2 days ago. I was a little shocked. I tip almost every ride (I forgot to tip my last ride right after the ride since I’m practically rushing into work… but actually tipped once I was picked up today since I just remembered I forgot to tip). I have given him 5 stars. I tip the recommended… granted, the ride is pretty cheap since it’s 10 minutes so the recommended is normally around $3-$4.

I actually was going to tip $5 today just because I forgot to tip yesterday (more than the recommended) but because that happened, removed the tip altogether.

It was so abrupt. I’m confused why he even took my ride today… he should’ve just canceled it if he didn’t want to drive me anymore instead of picking me up and making it super awkward.

Anyone have any ideas what I did wrong? I don’t really mind him not driving me - I don’t have trouble finding a ride. But it was a weird start to my night. I would’ve preferred he just ghosted me instead of make it incredibly awkward.

Hello, fellow drivers.
I'm having an issue where my app keeps putting me in offline mode after a trip. Yes after I complete a trip the app will automatically go offline immediately.
I have contacted support: they suggest me to delete and reinstall the app, clean the cache, I even had tried different phone on different networks. Nothing works.
Is anyone facing this issue or has any suggestions?

I am currently unemployed and looking for a job. Is it worth it to join Lyft, Uber, or DoorDash to make some money in the meantime?

Location: Manitoba, Canada if it matters (I assume local laws differ)

I’m currently in the middle of a 90-minute Lyft ride, and the car smells overwhelmingly strong from some kind of air freshener or car fragrance. It’s not just a faint “new car” smell—it’s so intense that I can taste it, and there’s no easy way to escape it when I’m stuck in an enclosed vehicle for an hour and a half. I have a n95 mask with me and even wearing it, it’s still very overwhelming.

I understand that drivers want their cars to smell clean, especially when they have different passengers getting in and out all day. But heavily scented air fresheners do not actually make a car cleaner, and using an excessive amount can make the ride miserable—or even physically difficult—for passengers who are sensitive to fragrance.
A lot of people experience headaches, nausea, dizziness, coughing, asthma symptoms, migraines, sinus irritation, or breathing discomfort from strong artificial scents. Some people also have allergies, chemical sensitivities, sensory processing issues, or medical conditions that can be aggravated by fragrance. Even passengers who are not normally sensitive may feel sick after sitting in a heavily scented, enclosed car for a long trip.

Another issue is that riders may feel uncomfortable saying something because they are already in the car, the driver may take it personally, and there may not be a safe or practical place to end the ride and request another driver and there are likely extra fees for us if we cancel. Opening the window may not be an option because of weather, freeway noise, traffic fumes, or the driver’s preference. By the time you realize how strong the fragrance is, you may already be trapped in the ride.

Lyft and Uber should encourage drivers to keep vehicles clean and neutral-smelling rather than covering everything with strong perfumes, sprays, vent clips, or multiple air fresheners. A clean car should not require a cloud of artificial fragrance.
I’m not trying to criticize drivers who are making an effort to keep their cars pleasant. I just wish more people understood that “smells good” is extremely subjective. What smells fresh to one person can make another person feel genuinely ill. A neutral-smelling car is more accessible and comfortable for everyone.

Has anyone else experienced this? I really wish the apps had a fragrance-free ride preference or at least a way to request a vehicle without strong air fresheners.

I scheduled a car to be drive to an airport - 2.5 hours ride. The whole ride the lady kept complaining about having three kids and how they have their birthdays coming up and school starting and how her car got t-boned and she is in physical therapy and all that jazz. For 2.5 hours all I heard was how the world is against her. She also talked about how America is the worst country to live in and how it sucks here and you have to work multiple jobs to make ends meet. I then asked her “what would you change if you could” and she completely digressed and started talking about how she doesn’t know much about politics but being black is a disadvantage for her and it’s only getting worse so then I had to hear that. Like don’t get me wrong, I understand things are tough but as a customer to hear it for 2 hours and 39 minutes was insane. Then she was complaining about the traffic when there was none whatsoever. She just really rubbed me the wrong way trying to milk tips but not tipping at all makes me feel guilty. What would you do?

So I scheduled a pick up and the driver arrived in under a minute. That's never happened to me before. I'm thinking sweet. But about halfway through the trip, his car completely died. Lyft reached out to me because they noticed that we were stationary for a bit. I told the driver to cancel which he did. Lyft said that I wouldn't be charged. But they gave me a 5 dollar credit for my trouble. I ended up taking mass transit home. Is 5 bucks in credit normal?

Hi everyone, I'm hoping someone here has experienced this because I'm running out of ideas. Recently, Lyft notified me that a portion of my driver earnings would be withheld due to a garnishment/withholding order. The problem is that I have never received any notice by mail, email, personal service, or court regarding a judgment, levy, garnishment, or withholding order. My mailing address is current, and I regularly monitor my email. Since then, I've spent several days trying to identify where this order came from. Here's what I've done so far: Contacted the government department I believed might have issued the order. After verifying my identity, they told me they could not locate any judgment, levy, garnishment, or withholding order associated with my information. Called Lyft Support multiple times. Chatted with Lyft Support multiple times. Emailed the Wage Garnishment department multiple times. Here's where I'm stuck. Lyft continues telling me that the withholding is correct and that they cannot remove it until they receive a release from the requesting party. The problem is... No one at Lyft will tell me who the requesting party actually is. I've repeatedly requested: The name of the requesting agency or creditor. The department that issued the order. The case, reference, or letter number. Any account number associated with the order. A copy of the garnishment or withholding notice Lyft received (if they're permitted to provide it). Instead, I keep receiving explanations about how to remove the garnishment, rather than answers to who issued it. I'm not asking Lyft to remove anything. I'm simply trying to identify the agency so I can contact them directly and resolve the matter. Has anyone here dealt with something similar? Were you eventually able to get Lyft to identify the requesting agency? Did they ever provide the underlying documentation? Was it an actual garnishment, an IRS backup withholding issue, or something else? If you got it resolved, what finally worked? At this point, I feel like I'm stuck in a loop where Lyft tells me to get a release from the requesting party, but won't identify who that requesting party is. Any insight or similar experiences would be greatly appreciated.

Title. We’ve been under heat advisory for more than two weeks.

Driver, account suspended while they reviewed a report that I discriminated against a passenger. Couldn’t tell me who or when, but I already knew it was the girl that waited out the entire timer and opened her door to come out with one second left. I calmly canceled the ride, collected the fee and drove away as she sent aggressive messages after her timer had expired. She reported I canceled because of how she looked. Within 3 minutes of emailing Lyft my suspicion about who and why this false report was made they reactivated my account. Passenger has been banned.

Be ready when your driver arrives. Don’t make false reports.

Hello, fellow drivers.
I'm having an issue where my app keeps putting me in offline mode after a trip. Yes after I complete a trip the app will automatically go offline immediately.
I have contacted support: they suggest me to delete and reinstall the app, clean the cache, I even had tried different phone on different networks. Nothing works.
Is anyone facing this issue or has any suggestions?