r/Lifeguards • u/LillyLewinsky • 1h ago
Question Rescue question in regards to religious garb
We have a wide array of patrons that come enjoy our pool and we are happy to see any of them!
We did have an incident yesterday, everyone is ok! However there was a wonderful Muslim woman with her family swimming. She wore all the appropriate modest swim wear made by a fantastic swim company that we have recommended to many of different religious backgrounds requiring different levels of modesty coverage.
The issue arose when she tried to follow her daughter into the deep end and slipped under. Yes we have a deep end rope, yes we whistled to her to get her to stop. She ignored us all and ducked under the deep end rope to discover the pool slopes down and gets deep fast.
The lifeguards on staff all responded quickly and efficiently. They pulled her out, cleared the pool ect. however she got very angry at them because one was a male lifeguard and she is not allowed physical contact with any man beyond her husband and son as an adult married women and then she was also angry that we had let her hijab fall back during the rescue, about half the top of her head was exposed.
We did immediately clear the pools and bring her to an area that is not visible to the public and the male guard stepped back as soon as she was safely out of the water and left her to the female guards.
However she is now wanting to file a lawsuit saying we did not respect her religious rights.
My manager is amazing and dealing with it however does anyone have any pointers or dealings with members of different religions that have such strict rules around opposite sex touching (even in a rescue) and things such as accidental exposure of limbs/hair ect.
We have never had such a case happen! We will be reviewing our waivers to include some sort of wording that gender baised rescue is not available and lifeguards will respond as needed to each situation (something along those lines, legal deparment is working on it)