it’s been 18 days since both of my homepods (2nd gen/ on audioOS 26.3) have been stuck in configuring state and I can’t reset them! (they’re removed from the home app and neither of them has any touch response so I’m unable to manually reset them.)
I can airplay music to them but nothing else; Siri still responds to voice commands, but responds with “I'm still getting up to speed with all your accounts, please try again in a few minutes”, the screen also glows when Siri is activated on the homepods but as i said earlier no touch responses! (even for volume up or down anywhere on the top, which i suspect is due to them being locked in configuring state but I'm not sure.)
also I've removed them from my icloud account and left them unplugged for several days but no luck.
since this has occurred to both my homepods at the exact same time I’m pretty sure this is a software issue. the update to iOS dev beta 3 and 4 also hasn't helped. I don't know if there's a way to update homepods themselves to new versions though.
has this unresponsive touch issue ever happened to u?
and are the configuring state and no touch response (which is preventing me to factory reset them) actually related to each other?
I’ve tried so many troubleshooting methods but nothing has woked so far;
so any help is appreciated since this has gotten pretty frustrating…