r/DestinyTechSupport Jul 12 '17

Megathread Welcome to r/DestinyTechSupport!

38 Upvotes

Hey Everyone!

r/DestinyTechSupport exists as a sister subreddit in the r/DestinyTheGame family. The purpose is to separate out the tech issues that we Destiny players face on your Consoles and PC Platforms. For any game discussion that will still exist in r/DestinyTheGame.

As a reminder, this subreddit is platform neutral which means there will not be any platform bashing, flame wars, etc allowed.


As a part of keeping this subreddit organized, we've created a few basic post flairs. We will be adding and adjusting these as the subreddits needs are fleshed out.

Flair Purpose
Question For any tech questions you have about something such as "How do I do x".
Game Bug When you are experiencing a game issue such as artifacting, crashing, slow performance, Bungie error codes (Olive, Chicken, Tapir, etc).
Solved When your Question/Game Bug post has a solution. This allows others to search and know that your post has a fix/solution.
Build For anything build related such as "Will this play the game well?".
Guide For any guides such as PC builds, improving performance on the consoles, etc.
News Manually assigned by the Moderators for official news.

Please let us know if you have any questions, suggestions, feedback, etc.


r/DestinyTechSupport Oct 24 '17

Bungie PC Known Issues, Error Codes, and Vital Information - Repost from bungie.net #PCSupport Forum

44 Upvotes

Reposting this from the bungie.net #PCSupport Forum:


[BUNGIE] Destiny 2 PC Vital Information and Known Issues List

Listed below are issues that Bungie is aware of that exist in Destiny 2 on PC.

For the best experience, it is recommended that players update their drivers to their most recent versions, and accept any Windows updates that have yet to be applied before accessing the Destiny 2 on PC.

Additionally, as an initial troubleshooting step when encountering an issue, players should close and relaunch the Destiny 2 client and Blizzard application. For players who continue to encounter issues, it is recommended that players delete their existing CVARS.xml file. This file can be found in:

\Users\USER_NAME\Appdata\Roaming\Bungie\DestinyPC\prefs\

Note that when relaunched, the Destiny 2 application will generate a fresh CVARS.xml file.

Players who encounter issues other than what is listed below should report them to the #PCSupport forum.

• Windows Updates: Before playing Destiny 2 on PC, players should ensure that their version of Windows is up-to-date. The player experience may vary on versions of Windows that are not up-to-date.

• SLI, HDR, and VSYNC: Players may experience some rare issues when enabling SLI, HDR, or disabling VSYNC in some non-native resolutions. For the best experience, players are encouraged to use these features while running at their display’s maximum available resolution.

• Crash after Task Switching: The Destiny 2 client may crash after switching tasks (ALT+TAB) when AMD Crossfire is enabled. To avoid this issue, players should avoid switching tasks for extended periods of time when the AMD Crossfire feature is enabled.

• Saxophone Errors when Launching: Players may erroneously encounter Saxophone errors when launching the Destiny 2 application directly from the .exe file. Players who encounter this issue must close the application and relaunch through Blizzard’s Battle.net app.

• Idling to Title Screen: In some activities, players who are returned to the title screen due to idling may be unable to log back in. Players who encounter this issue must close and relaunch the Destiny 2 application.

• Login after Disconnects: A generic error code may appear to players who lose internet connection, which may block an affected player from logging back in even after reconnecting. Players who believe they are encountering this issue should close the Destiny 2 application and relaunch.

• Buffalo Errors on multiple PCs: Players may encounter Buffalo errors when logging in to Destiny 2 on multiple PCs at the same time. To prevent this issue, players must ensure that they are logged out of Destiny 2 on any PC that they do not currently intend to play on.

• Cursor in Tri-Monitor Configurations: Changing resolution between 5760x1080, 4080x768, and 3072x768 may trap the mouse cursor in the right-most monitor. Players who encounter this issue should ALT+TAB out of the Destiny 2 application, then back. Players may also toggle Windowed Mode by pressing ALT+ENTER.

• Fullscreen on Laptops: Fullscreen mode is unable to be selected on some laptops. Affected players may use Windowed Fullscreen mode to work around this issue.

• Tri-Monitor Depth of Field: DOF effects may be overly aggressive on some tri-monitor configurations. Players who encounter issues with DOF can disable this feature in the Graphics Settings.

• Windows 10 Game Bar: The Windows 10 game bar may not work in Fullscreen Mode. Affected players who wish to use this feature should use Windowed or Windowed Fullscreen Mode.

• NumPad Binding: Players are not able to bind controls to most NumPad keys.

• Screen Bounds on AZERTY Keyboards: Players may receive an incorrect key prompt when adjusting screen bounds on an AZERTY keyboard.

• IME in Fullscreen: Players who are running Input Method Editors may encounter a black screen or delay when inputting characters in Fullscreen Mode. For the best experience, these players are encouraged to play in Windowed or Windowed Fullscreen Modes.

• Closing Application: When closing Destiny 2 on PC, players must close the application via mouse input. Controllers cannot select the in-game button to close the Destiny 2 application.

• Corporate and University Networks: Some players may be unable to play Destiny 2 on corporate or university networks. Players who encounter this issue must contact their IT department, to meet the connectivity standards outlined in our Network Troubleshooting Guide

Additionally, players should visit our Destiny 2 PC Guide for more information on Destiny 2 on PC.


ERROR CODES

The following are errors codes that players may encounter at elevated frequency during the PC launch window. They are currently under investigation, and players may learn more about them at their respective help articles.

BEETLE

CABBAGE

NEWT

PINEAPPLE

RUTABAGA


REPORTING ISSUES

When reporting hardware issues to the #PCSupport forums for Destiny 2, players should provide as much of the below information as possible:

BattleTag (with numerical suffix) Configuration Info CPU: GPU: RAM: GPU Driver Version: Operating System:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

• Upload to preferred file sharing service and provide hyperlink to DxDiag file.

Issue Information

Destination/Activity:

Description:

EXAMPLE

BattleTag: ExampleBattleTag#1234
Configuration Info
CPU: Intel Core i7-3770
GPU: Nvidia GeForce GTX 1060 6GB
RAM: 8GB DDR4
GPU Driver Version: Nvidia 388.00
Operating System: Window 10 (version 1607)

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks.

DxDiag:

• To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks.

• Click on “save all information”.

Issue Information Destination/Activity: EDZ/Adventure
Description: When I start the Adventure “A Frame Job” my game crashes.

Please note that players may not be provided actionable steps in response to their report, however all reported information is escalated to our internal teams for investigation.


r/DestinyTechSupport 1d ago

Performance

4 Upvotes

I know apparently switching to Microsoft store or epic games fixes the issues that people are having on steam, but I’m still seeing the exact same issues for the most part on the Microsoft store version. Am I alone in this or have others had the same experience?

Edit: even the epic games version gives me issues. Looked into it and I’ve seen others say the same about it as well. This game is so cooked lmao


r/DestinyTechSupport 1d ago

Stuck on starting loading screen (Steam)

0 Upvotes

I've had this issue before and managed to fix it before (with the sound mixer trick), but it's back and the fix ain't working. Just before MoT I've had this same problem but managed to fix it (it took a while and basically tried a bunch of stuff) and I don't remember how I did it. What's worse is that this only started happening after I cleared the download cache on Steam (before I did this the game wouldn't even open).

TL:DR is there some way to fix this and make D2 quit with this crap every single refresh?


r/DestinyTechSupport 1d ago

Game Bug Edge of Fate dialogue keeps interrupting itself?

2 Upvotes

I saw a huge sale about a month ago, and ended up getting Edge of Fate bundled with Destiny But Star Wars for dirt cheap. I fell off after Echoes, but finally decided I might as well finish off the campaigns now that the game is in its end state.

I was actually enjoying Edge of Fate... was. But then multiple times throughout the campaign, I realized that for some reason they designed story dialogue to permanently interrupt itself if literally anything else is happening. Because of the mission structure and the placement of quest NPCs, I skipped over several key moments of the campaign. Very important moments vanished into thin air because I turned in a quest a few seconds before I was supposed to wait around to hear a communication that I had no way of knowing was coming, or got a side quest call that conflicted with main quest dialogue.

I also had a minor quest soft-lock me multiple times in a row because I got hit while someone was calling me in a room where enemies never stop spawning and shooting me. I have to watch a Youtube walkthrough now just to get the story of a game I paid for.

Is this really how the final state of the game is? I know I can relaunch to get around the soft-lock, but are those entire scenes just gone because I talked to someone else or looked at a monument?


r/DestinyTechSupport 2d ago

Voice chat doesn't work (STEAM) (READ DISC)

1 Upvotes

ive been having an issue since ive started playing where my teammates can hear me but i cannot hear them,

im age verified and sms verified on bungie

xbox game bar has my current headphones and mic on default

sound control panel has my headphones as default for communication and general (i did the thing where you enable another device switch communication over too that then switch back to the main device)

ive disabled all audio devices that i dont use

ive chosen my audio on volume mixer

ive selected it as my default audio on steam aswell

i dont have any alternative sound software/3rd party app for destiny installed i.e trackers overwolf

ive even tried running destiny through the epic games launcher.

i streamed it for my mates on discord and they heard no audio output from destiny either

ive pretty much tried everything from all guides ive seen both from community forum and reddit but too no avail, i dont mind vc'ing to show my settings, but its been a current issue thats made it more difficult for me when raiding with friends if any help can be offered id take it greatfully thank you


r/DestinyTechSupport 2d ago

Question constant error code spinach kicks

1 Upvotes

How do I fix this? since yesterday I got constant error code spinach kicks to orbit. Sometimes it takes a bit but after a few minutes I get kicked to orbit. It's not really regular but it happens multiple times in an hour.


r/DestinyTechSupport 3d ago

Nonstop, Endless Slew of MARMOT

2 Upvotes

Hey, all.

Ever since Monuments of Triumph, I have been getting an unimaginable amount of 'Marmot' error codes. Constantly. They strike at random (mostly; occasionally they'll be reproducible). For example:

- Loading into an activity with Hush equipped.
- Stepping into the actual 'dropoff' at the entry point of Sundered Doctrine.
- Opening the character menu with a specific Ghost Shell and/or Sparrow equipped (unsure which, I swapped both).
- Teammate casting Silence and Squall.
- Teammate running a specific fashion (no idea what).
- Pressing 'LAUNCH' on the first mission of Renegades (no idea why, but this was consistently reproducible for a while).
- Dying to Eyasluna in PVP.

They happen randomly, out of the blue, with no rhyme or reason. Sometimes I'll play for 6 hours with no problems. Sometimes I won't be able to do anything and crash within 5 minutes. They say 'File verification may be required', but rarely does the game actually prompt me in-game with file verification (and upon doing so, always results in a beaver error and necessitates a reinstall). Here's everything I've tried (not in order, I've legitimately lost track).

- Restarting my PC.
- Clearing temp files.
- Reinstalling BattlEye.
- Fully reinstalling BattlEye.
- Verifying files on Steam, with and without deleting a few random files beforehand out of sheer desperation.
- Completely reinstalling the game (twice).
- Verifying through the in-game automatic verification following a crash (has happened twice, both times resulted in a beaver BEAGLE error code and needed a full reinstall, as mentioned).
- Disabling Steam Input.
- Running Windows Memory Diagnostic (returned an error, which disappeared following...)
- Reseating my RAM.
- Clearing Steam download cache.

I am at my wit's end. I'm running the game on an SSD (circa mid-2025), on a PC well ABOVE recommended specs (2019 Alienware Aurora R8; dated, but still very much functional in every other regard). Recently moved homes twice (temporary living arrangement), which necessitated travel down a gravel road, PC was carefully packed and padded during transit in both directions, and RAM was reseated as of four days ago.

Willing to try literally anything.


r/DestinyTechSupport 3d ago

Question Constant Anteater + Bat Disconnects?

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1 Upvotes

r/DestinyTechSupport 4d ago

Game Bug Destiny 1 Connection Issues

0 Upvotes

I’ve been trying to take my son through Destiny 1 to introduce him to the world. We have been trying to go to the Tower now for about 10 mins and every time I try to go there, it disconnects me from the game world blaming my network connection. Anyone know what’s going on or experiencing the same issue?

***Update***
Problem seems to have fixed itself after a reboot of the console.


r/DestinyTechSupport 5d ago

"A guardian rises" stuck at Cosmodrome Wall

35 Upvotes

Hello,

I am completely softlocked in the very beginning of the introductory campaign mission "A Guardian Rises" on Steam.

The game server completely skipped the first cinematic scene on the snowy field where Ghost is supposed to hack the rusty car and give me my first weapon (Khvostov 7G-02). Because of this, my character spawned without any weapons and couldn't trigger any progression.

I am completely stuck in the "Cosmodrome wall" location right now.

- There are no enemies spawning at all.

- Ghost doesn't say any dialogue lines (such as "They are close").

- The waypoint "Don't stop" on the wall stairs is active, but walking into it does absolutely nothing because of the missing triggers.

I have already tried:

  1. Deleting and recreating my character multiple times (different classes too).
  2. Verifying Steam game files integrity and clearing Steam download cache.
  3. Changing game language to English.
  4. Resetting game configurations folder in appdata.

My Bungie Name: Codulan#7678

Platform: Steam


r/DestinyTechSupport 5d ago

High frames = server lag?

4 Upvotes

For the past week I've had several people tell me that they see me teleporting everywhere, and falling through the ground.

Did quite a few internet speed and packet loss tests and everything looks good.

Finally, last night I was able to find the culprit. I changed my fps from capped 144 to capped 60 and everyone rejoiced as they could finally see me moving like a normal guardian.

I'm on PC, on steam. I obviously don't want to have to go from 144fps to 60fps, especially since my PC is nearly snoozing while running destiny with a 9800x3d and a RTX 5080.

From my pov most gameplay looks fine, but I do notice some weird stuff, like, rallying to the flag takes about a second and a half to give me my super, or in kings fall, it takes about the same time to claim a brand.

Anyone got any ideas that don't require me going from buttery smooth 144fps to 60?


r/DestinyTechSupport 6d ago

Centipede errors

2 Upvotes

Feel like I’m missing something easy here. Bought a laptop for traveling since new job entails overnight stays for work around my state. Setting it up at home, download a few games. Try them, all work flawlessly on wifi. Download D2, can’t get past title screen without centipede errors. Have tried all remedies I can think of, port forwarding/opening, swapping to my Ethernet cable, dns flush, setting dns to cloudflare and Google, nada. Boots up fine on main pc. Log out and exit steam on pc doesn’t change anything on laptop. WiFi chip drivers are updated and fine because everything else works wonderfully and the laptop is welllllllll above min spec to run the game. Am I missing something super simple and dumb or am I cooked?

Update: I found my issue. I use a netgear router and apparently years ago when troubleshooting issues I set up a bandwidth limiter in my routers settings and since it’s a new device it was being limited just enough to ruin d2 connectivity but not any other games 🙃 I love it here. Check them settings i guess.


r/DestinyTechSupport 8d ago

Broccoli Error Hard Restarting My PC

6 Upvotes

So ever since coming back to D2 at the beginning of June, I've been having this issue where every time I navigate my Director or Vault in any way shape or form, my screens will freeze, my monitors will go to black, and my PC hard restarts itself. I once got a clue where apparently every time this happens it's an Error Code: Broccoli. Gameplay is fine, but if I try to navigate practically any menu AT ALL my game will crash and my PC hard restarts.

I've tried updating my drivers, I've tried rolling back my drivers, I've tried uninstall/reinstall, I've tried Verifying Files, I've tried lowering GPU power, I've tried GPU testing and absolutely nothing has worked. I've even gone so far as to start analyzing the dump files that happen with each crash and I get the same result every time of a "VIDEO_TDR_FAILURE (116)" so I want to know whether or not anyone else is also having this happen to them and whether or not anyone has found a fix. Thanks.

GPU and CPU: NVIDIA GeForce RTX 3060 Ti and a AMD Ryzen 5 5600X

EDIT: I seemed to have fixed it by underclocking my GPU by about 100 MHz


r/DestinyTechSupport 8d ago

Question authentication error

1 Upvotes

first time I've ever used reddit i hope this works, but the issue im having is that when i try and cross save my brand new steam account with my Microsoft account (which I mained and want to keep playing that account on pc) i go into the cross play page on the bungie website, and the account is already linked, but not authenticated. and every time i try it i get to my steam account and i know its right. but then as i click sign in a error page gets bgrought up, but i know for a fact i had all of it correct. I've followed everything on youtube to try and find a fix but nothing. i have a ss of the error page but idk how to post pictures here. pleaseeee help. I've been wanting to switch to pc for so long and now that i have one i cant even play.


r/DestinyTechSupport 9d ago

Question Voice Chat issues

5 Upvotes

It seems out of nowhere the voice chat in game has stopped working for me. Everyone in my fireteam can hear my microphone however there is no audio coming from anyone else’s microphones on my end. Does anyone know how I can fix this?


r/DestinyTechSupport 9d ago

Freezing and Game Closing in Raids Only

1 Upvotes

Im not sure what is happening on xbox series x, everytime i am in a raid and only in raids my game will freeze then crash putting me back at the xbox home menu, this has only started happening after the update. Also i feel like my xbox is alright no noises/problems on anything else. need assistance please


r/DestinyTechSupport 9d ago

Solved NAT Type woes

3 Upvotes

Hello,

Since the start of the month I have been effectively unable to play the game. Every time I try to join another player I receive an error regarding my home network being configured with a moderate NAT type. This shouldn't even be an issue as the players that I'm trying to join don't have a conflicting NAT type. It also prevents any form of matchmaking at all, with every attempt at finding a game returning a mongoose error after 10 minutes. Every social instance I load into is solo.

I have tried every solution I can think of:

  1. Cycling my VPN

  2. Cycling my PC

  3. Cycling my router

  4. Cycling my modem

  5. Port-forwarding

  6. Steam launch option command lines to use Destiny 2's specific ports

  7. Checking my ISP has not changed my local distribution type

  8. Making sure I have a static IP set up for my PC

And the game continues to throw the exact same error code.

I am at the end of my rope here, I do not know what else I can try if anything at all. I don't even know what is causing this issue as there have been no changes in my home network or ISP service since before the issue started.

If anybody has any potential solutions no matter how ridiculous they seem please offer suggestions below.


r/DestinyTechSupport 10d ago

Question Destiny 2 crashes my steam

2 Upvotes

Hello there, can anyone help me I go to launch destiny 2 on my pc but it crashes steam but the game says its open when I go to task manager but doesn't show that it's using anything. I've tried to verify files,uninstall then reinstall, tried deleting my cache, and nothing. I'm on windows 10.


r/DestinyTechSupport 10d ago

Trouble with my NAT type for specific games.

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1 Upvotes

r/DestinyTechSupport 11d ago

Game crashing constantly

3 Upvotes

Anybody have a fix to the game crashing constantly on Xbox series x? I have not been able to play a full game since early access, thought the patch would help fix that but it didn't. Anybody hav any tips?


r/DestinyTechSupport 12d ago

Question Has any of you been experiencing Elderberry errors trying to load activities ?

1 Upvotes

It is either Elderberry errors, or midway through activities enemies, objectives, and moving platforms would stop loading entirely even if i still see other people shoot at something, i already suspect that it might be related to my ISP to bungie's server specifically (other online games are completely fine), but for sanity check, i'm wondering if any of you has been experiencing something very similar


r/DestinyTechSupport 12d ago

Game crashing consistently in different ways

2 Upvotes

I made a post about a year ago when i was playing destiny consistently and i was getting bedaisy crashes that were bsoding my pc. It started to get more infrequent and eventually I stopped playing the game for a while. Now coming back to the game during MoT I was initially not having many issues but the last few days I have been getting consistent crashes again, which include bedaisy bsods but i have also been having the game crash without warning back to my desktop. I checked the crash report and it always says its a pointer error trying to access FFFFFFFFFFFF or something similar. I have not added any new devices during that time or really done anything on my pc other than playing Destiny. I have tried many things trying to fix the problem but to no avail. I have tried:

- uninstalling and reinstalling battle eye

- uninstalling and reinstalling the game

- verifying file integrity

- running steam in administrator

- ran a memtest with no errors

- disabled all third party apps that could cause issues

- updated bios

- passed destiny through firewall

Note: every time the game crashes it can be anywhere from 15 mins of playing to hours and also has happened in orbit, activities, tower. So there does not seem to be any recurring thing that causes the game to crash in game

pc specs:

intel core i7-14700K

g.skill trident z5 2x16gb DDR5 CL34

zotac 3080ti amp holo

Any recommendations would be greatly appreciated


r/DestinyTechSupport 14d ago

Question Persistent Error When Creating Clan

1 Upvotes

I’ve had an extremely persistent error when trying to create a new clan, and I’ve done a lot so far to see if I can fix it. I changed browsers, changed platform origin, changed devices (browser to companion app) and I still get the error in the image. I’ve played since launch and I left my former clan two days ago. Anyone else run into this issue? All it says is “Error; we’ve encountered an error, please try again later”


r/DestinyTechSupport 15d ago

Question Error code "currant" while using tethering USB from phone

2 Upvotes

Hey, I've been having this issue for a while now. Unfortunately I am temporarily living abroad and have no home internet, so I'm using my phone as router.

I've used it in the past (but different countires) without problems, and now I keep getting this error during the loading of an activity. IF the activity manages to load I have no issues at all, I can play as long as I want without any stuttering or errors.

Did anyone have the same issue and managed to fix it? or it's just something related to my current situation and can't really be solved?