Good morning, Commercial Print Friends.
I have 2 Roland VG2-640's. One was purchased in 2020 the other in 2021. I've been consistent with caps, wipers and manual cleanings.
Lately banding has been happening on an everyday to every other day basis. Luckily our process allows us to catch it as it is happening. After manual cleanings, they resolved.
In the past two weeks both machines have settled into a problem i cannot resolve on my own. When test printing the patterns are dropping out a significant amount of a single color on one printhead of one machine, and a significant amount of two colors of a single printhead on one machine. I think this is due to the heat build up in the room because where I'm located it's hotter than its ever been and the cooling system from our landlord isn't cutting it. I've invested in a cooling unit that's making the room a nice temp.
I got a hold of my service people and they are suggesting, not insisting, that I buy new printers. They looked at it only to do some service mode flushes or cleans and didn't really look at the hardware. I understand that this is how roland works. They work for 5 to 7 years and you gotta upgrade. I am trying to get my service people or roland service people to try what they can but inevitably just switch out the print head.
May others chime in on their experience with assessing if buying a new printer is the thing to do, or just get new print heads. My worst case scenario is I take parts of one to get the other to work and then figure out getting the new machine.
Thanks!