I don’t know if it’s a carrier or a crazy neighbour, and I’ve never heard of orange dots for dogs. But why would the carrier put an orange dot or a crazy sign but not a red dot?

Hi friends

I recently got an offer for temporary postal clerk and I was under the impression that I could say no to up to 50% of my shifts without getting in trouble. However my offer letter says that I'm expected to take all my shifts?

Do I get in trouble if I don't accept all my shifts? I'm just asking because I have school and a part time at the moment, should I quit my part time job and focus on this position instead? (but I'm not sure how many hours I would actually get)

Any advice would be very appreciated. Thanks!

I’m out of ideas. Trying to log in to set up MFA, and the website just doesn’t function. Clicking “sign in” doesn’t do anything—no errors, just, dead. I tried to change my username awhile ago and I have no idea if it ever saved.

If I intentionally put in the wrong password, I actually get a “info doesn’t match” error, but when it’s correct…nothing happens at all.

Same if I try to retrieve my username or my password. I’m not getting an error—the button just doesn’t respond as if it’s been clicked.

I’ve tried Firefox and Edge, I really don’t want to have to install another browser just to use my business account.

If anyone else finding this, am I crazy? I’ve cleared cache, cookies, tried private browser, all the usual troubleshooting. I’ve been trying to do this for weeks.

I know that’s saying much but I'm sincere.

Just over 10 days ago my parcel from the U.S. was shipped to our organization’s Toronto address. USPS International Priority (signature required and with email tracking). The emails followed: parcel at the distribution center in NYC, parcel enters Canada, clears customs, parcel enters the custody of Canada Post. Tax is assessed at ~$250, and I pay online. So far, so simple. Then it all goes south.

I receive an email notification that with the following:

“Your item could not be delivered on July 17, 2026 at 10:09 am in CANADA due to an incorrect address. It is being forwarded or redirected. Reminder: This item requires a signature for delivery. If you can't sign in person, you can authorize someone else to sign.”

I call up Canada Post, an hour on hold. I haven’t received a notice of delivery slip. What’s the problem with the address, our organization has been at the address for 50 years? Where is the package now? If there’s a problem with the address let’s redirect it to a local post office where I’ll pick it up. I cannot get a precise or positive response to any of these queries.

The CSR describes the matter as one of reconciling internal address label inconsistencies or some bafflegab, we’ll resolve it, etc, etc and re-attempt delivery. I initially thought the delivery failure was due to no one at the destination to sign but I now realize it was an internal matter, that is, some system rejection of the address label that had to be reconciled.

The vague tracking emails continue for a few more days, ie., the parcel has entered or exited “a facility”, nothing about location, culminating in a “your package is out of delivery” email. Great, I’m at the Toronto address, awaiting arrival, even put a sign on the front for Canada Post to walk in (there's a yard with a gate).

Nothing, until I get a final email notice that it’s been delivered. But I didn’t receive it. And neither did any of the half dozen others at the destination sign for it. Then the kicker. Several hours later we receive an email from a retired couple, gracious Samaritans, living in a city over a thousand miles away, who are recipients of my wayward parcel-I’m being deliberately vague so an not to doxx them. They're inquiring what’s to be done about it. They Googled our org’s name on the shipping label and reached out. Took them literally a minute.

After corresponding with them, I engaged in another hour long phone call with Canada Post to iron out WTF went wrong. Well, apparently CP doesn’t deliver to the original Toronto destination address (why, they're still not clear), so someone at CP or its automated system, kept the name of our org, its street number and name, and substituted another city for Toronto, and another area code. 1100 miles away. Just because CP does deliver there. And that qualifies as problem solving at Canada Post.

I asked the Samaritans why they signed for the parcel? They didn’t. The delivery person said no signature was necessary, and just dropped it off, leaving the recipients to wonder if their adult children had neglected to inform them of one of their online orders. So much for signature required.

So a service ticket was opened. My intention was that Canada Post retrieve the package and forward it to a local post office for pick up. The samaritans have been gracious and communicative throughout, providing all the relevant contact info.

Not so Canada Post, the cause of the debacle. Today a ‘ranking’ CSR calls me, another 45 minutes on the phone, and acknowledges it’s a fiasco-that’s my word-a ‘dilemma’ is hers. She can appeal to the CP division in X-city, to retrieve the package-the samaritans are not withholding it and I’ve supplied all the relevant contact info including their phone number-but the local CP division has to agree to do so. I'm flabbergasted this requires consent at the local level.

But, if the package is retrieved it must be returned to sender-right back to the USA-because CP regulations forbid altering a destination label even though it did just that when it inserted a different city and postal code for the parcel’s end point. Jesus wept. They refuse to forward it, period.

So after about 12 days, with over $2K for the price of the goods, shipping, and tax/duties in the balance, I’m faced with my package doing close to 3000KM circle. That’s if they follow through. I can’t say how much I loathe Canada Post at the moment. Just a maddening experience throughout. And it's still not over.

Hi All,

I’d appreciate any advice on how to handle this situation

Canada Post sent flyers in my neighbourhood a few months ago indicating they are upgrading our community mailbox. Fast-forward, on a Monday I tried getting my mail and noticed they replaced the entire box, but didn’t leave any keys in the old box nor any door tags to pickup new keys. Checking with my neighbours, at least 5 others are in the same situation

I opened a ticket early July asking what’s going on. Despite giving CP my phone number and email address, I didn’t get any response so I followed up. They told me my mail is being held at a main distribution until a “new module” can be installed. No ETA provided.

I opened another ticket a few days ago asking if my mail can be redirected to my local post office since I can’t get to their distribution centre since they don’t have extended or weekend hours as I work full time.

I called today to do a follow up and they indicated my request was denied since the local post office isn’t considered “secure”. I asked what the escalation path is since I effectively lost mail delivery. I was told there is none

Does anyone have any experience with this? My neighbours are also not getting anywhere with CP

On the Tracking Page there's a Service information drop down on the right side, which has among other things, Delivery standard, which has today's date. Is this the day they're aiming to get to me by?

My parcel arrived and it has been opened and was completely empty. I paid duties as it came from the US, so presumably the item was in there and inspected at some point. I called Canada post and they told me only the sender can file a claim. The sender said they sent the item so they don’t feel a need to file a claim. What can I do as the customer/receiver?

Just got an update on the CanadaPost app about a package from someone I bought a figure from. Checked it today and saw the tracking updates said I had an “incomplete address.”

I’ve never had an issue like this before with my address with CanadaPost, moreover I confirmed the delivery address with the seller before he sent the item so I don’t understand how this could even happen.

I have a parcel from Istanbul, Türkiye. Customs passed and was received into Canada on June 30. Duties and taxes paid on the same day. It has been more than 2 weeks since last scan. Should I be worried?

Wondering if the new agreement reduced our prescription drug coverage (urban letter carrier). Picked-up a renewal and paid 8% more out of pocket. Drug cost and pharmacy fee were the same, but plan covered less. Waiting for Canada Life response.

So I'm getting calls as a casual all of a sudden for shift 3 (nights) after an almost 2 years hiatus. Been a casual since 2022. Alot has changed for me since personally and I have been also working a night shift job. I have sent a call in Shift transfer last year. I inquired again and they're still saying they're not accepting any transfers at the moment. I do not want to get fired because I would eventually like to come on as part timer in the future. Any advice?

Considering none of the HR documentation clearly states what amount is acceptable, and my team leaders are giving conflicting/unreliable answers (one of them told me accepting once a month was fine 🫩), what can I do besides blindly going in and hoping it's good enough ?

I do have a day job so there's not a point in time where I'll accept 100% of the calls. I started the last week of March and I'd say I've started to get daily calls as of mid-May. I genuinely thought 50% of the calls would cut it.

I heard nothing about this until I scrolled past it

I’m trying to send a single personal package from Ontario, Canada to Germany, and I found out that Canada Post has suspended parcel service to Germany.

Has anyone here shipped a personal package from Canada to Germany recently?
- What service did you use?
- How much did it cost?
- Were there any issues with customs or delivery?
- Are there any cheaper options I’m missing?

As of June 30 packages under 150€ going into these 12 countries will have an additional 3€ in customs duties.

Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Portugal and Spain.

Every other postal service national or private is continuing service to those countries and have updated their systems before June 30. Its over 2 weeks now and no updates from Canada Post. Are they going to adapt their system and resume services?

I’m on my way back to the station. Do I need to fill out an accident report?

I have two packages stuck at the Mississauga depot. They were picked up from the shipper and scanned and that’s the last tracking I’ve seen. One was scanned June 29 and the second package on July 10. I called Canada Post about the first one and opened a ticket but they basically had no info. Anyone else experiencing issues from the Mississauga depot?

I've seen this sticker a few times around the depot, like an unused sticker in a drawer, and occasionally on mail. I've asked some carriers what it is, and they didn't know. Any ideas?

I have to do some of the online training again Basic Driver as its been over a 5 years. As i don't use the SAP portal much. I can not seem to access the page. I keep getting this page that ask for

SAP SuccessFactors login

when i put in my port login or even employee number for Company ID i can not get in. What am i doing wrong?

I am going to Learning Zone on that one page?

So my package was processed in my city this morning, then it was out for delivery, and now it updated saying “delivery may be delayed due to weather conditions” (it’s hazy where I am due to wildfire smoke, I’m in the yellow for the warning)

So I’m understanding it correctly, is my package still being delivery but it MAY be delayed but there is a chance it’ll be delivered?

So I’ve got a package whose status hasn’t changed since Monday afternoon. Canada post picked it up at 1.04pm and since then, there have been no updates.

I reached out to Canada post twice and was told to continue monitoring the status. They’ve created a ticket but at this point I’m starting to think it may be lost.

The package is from UBI SMART PARCEL LTD.

Anyone ever experience something like this before?

Just want to vent because I'm infuriated. A seller dropped the package Monday with Xpresspost shipping but Canada Post took 2 days to process it, delaying the delivery date. Extremely frustrating because it's a live plant (and rare, I might add!) and would have been fine if delivered on time. But it's only arriving today Monday, so it spent 3 extra days when it could've easily been avoided.

I've had a similar experience a few months back, but as the sender. They dropped off 2 packages to 1 address despite them having different addresses (in different provinces!!) And when they finally got around to reimbursing they only provided a partial refund.

Like I get mistakes happen, but can't there be something to make these mistakes less likely to happen? For real. I run an Etsy store and avoid using Canada Post at any cost, especially due to their high surge prices. At least Fedex and UPS are great with their delivery guarantees. But I'm stuck with CP specifically for rural and PO box deliveries.

So from what im reading on this thread, its possible to reprint a receipt for a transaction after the fact.

My canada post has confirmed i was the only transaction on that day so that is helpful(i know the date, time, amount i paid and where i sent it)

Problem is(if it is possible to reprint), my local office doesnt know how. Any employees past or present know what i can say to help guide them through the POS to reprint?

Thank you in advance. Amazon refusing $250 return because i currently cant prove i returned it without the tracking number.