r/CRMSoftware 20h ago

Built a Notion CRM for small businesses looking for feedback

1 Upvotes

I've been working on a CRM in Notion and I'd love some honest feedback from people who actually use CRMs.

My goal was to keep things simple while covering the basics:

Contacts

Companies

Deals

Follow-ups

Revenue tracking

If you were looking for a Notion CRM, what would make you choose one template over another?


r/CRMSoftware 19h ago

Suggestion

2 Upvotes

I am creating a modern CRM tool and workspace for company as a project what should I add into so that it not looks like already present CRM tools. Give me suggestion for this. I want my project is stand out not look like normal project.


r/CRMSoftware 10h ago

Best CRM for Law Firm Intake Automation: Streamline Client Onboarding

2 Upvotes

I'm helping launch a small legal practice, and one of our priorities is creating a fully automated client intake process that minimizes manual administrative work while providing a smooth experience for prospective clients.

Instead of handling every step manually, we'd like our website to guide new clients from their initial inquiry all the way to their first consultation with as little staff intervention as possible.

Here's the workflow we're hoping to build:

• A client completes an online intake form with their personal details, matter information, and other relevant information.

• The submitted information automatically triggers a conflict check against our existing client database or practice management system.

• If no conflict is found, the client is prompted to book an available consultation time.

• The client pays the consultation fee through a secure legal payment processor.

• Identity verification (KYC) is completed before the appointment.

• The client uploads any required documents before the consultation.

• All client information, documents, and communication are stored within the CRM or integrated practice management system.

We're open to using a combination of CRM software and legal practice management tools if that creates the most seamless workflow.

For firms that have automated their intake process, which CRM or software stack has worked best for you? I'd especially appreciate recommendations that integrate well with legal practice management platforms, online scheduling, payment processing, document collection, and workflow automation.


r/CRMSoftware 14h ago

Best Affordable CRM for Lead Management and Follow-Up Tracking

6 Upvotes

I work with a growing service-based company that generates a steady flow of new sales opportunities every month. Right now, our lead management process relies on online forms, spreadsheets, and manual follow-ups, and we're starting to outgrow that system.

We're handling around 200 to 300 new leads each month, and with a small team, it's becoming difficult to stay organized and ensure every lead receives timely follow-up.

Our sales process is straightforward. Every new lead receives a few follow-up attempts before being marked as converted or closed, so we don't need an overly complex enterprise CRM. We simply want something that helps us stay organized, automate reminders, and generate useful reports without adding unnecessary complexity.

For businesses with a similar lead volume, which CRM has worked best for you? I'd appreciate recommendations for solutions that balance affordability, ease of use, and strong lead management features.


r/CRMSoftware 15h ago

Best free CRM for 2026

3 Upvotes

Now, i am using Zoho CRM but there is something better that is free at least for business?

Suggest me!