New CPAP user. Been using the machine about two weeks. Ordered a Resmed Airsense 10 from Sleeplay.
I've got a follow up with Sleep Clinics of America tomorrow morning. Love my sleep doc but the rest of the experience has been so grating, I would not recommend them to anyone who stumbles upon this post, fwiw.
Anyway, her assistant texted me today saying:
"Hi there this is Arima Health. I spoke to Sleeplay and they stated you would need to get in contact with Resmed to activate your machine meaning for them to get access to your machine. Then after they activate it Sleeplay would need you to call them so they can get some more information than we would be able to see the data from your machine. Thank you so much."
I'm guessing they want something akin to compliance data, but since I bypassed insurance and purchased the machine outright, I've got nothing but what the MyAir app tells me. It already notes events, so I'm not sure what else they're looking for.
I called Sleeplay and relayed this info to someone who didn't seem to understand what I was asking for (in part because I don't even know what I'm asking for) but eventually told me that access to compliance data would be a $30 fee. That was an immediate nope from me.
I'm sure I'll find out what exactly they need from me tomorrow. At my last appt a few months ago, they said they're gonna run another at home sleep test anyway to see if I have fewer events. But I wanted to post here and see:
- if anybody knows what data my sleep doc is looking for, since I already control all my own settings and don't have to comply with jack
- if Sleeplay has remote access to my sleep data? I'm guessing they do since I can pay to access it but I hate that if so