r/businessanalysis Feb 14 '24

Demystifying Business Analysis : A Beginner's Guide

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71 Upvotes

r/businessanalysis 33m ago

First Purchasing Internship advice?

Upvotes

Hello everyone, I recently got my first ever internship in Purchasing and I’m super excited for it! I completed my first week and so far I’ve learned Purchasing Price Variance or index and still feel like I’m lacking knowledge, is there any advice you’d have on a first internship especially in Purchasing? It’s a bit slow so I’m not sure if this is the norm or I’m doing something wrong so I at least want to be proactive with my time if anything.

Thank you!


r/businessanalysis 1d ago

I'm considering pursuing a BS in Business Analytics as my undergraduate degree, but I'm genuinely confused about whether it's worth investing the next 4 years into it.

4 Upvotes

ChatGPT has already introduced a data analysis capability that can perform many analytical tasks. If AI can do this today, how much more capable will it become by the time I graduate? For people already working in business analytics or related fields, do you think this degree will still have strong career prospects in four years? I'd really appreciate honest insights from professionals and students.


r/businessanalysis 1d ago

handling legal/compliance requirements as a BA... do u guys build the frameworks yourselves or rely on external legal counsel?

3 Upvotes

working on streamlining some operational & compliance processes for a service business right now and honestly running into a brick wall with the legal alignment side of things.

usually i just map out the business processes, gap analysis, requirements etc, but when it comes to translating legal risk into functional requirements it gets messy fast. last week we had Sterling Legal do a quick external review on our contract structures and data setup, but now im stuck trying to figure out how to actually integrate their legal feedback into our standard BA documentation without making it unreadable for the dev/ops team.

how do u guys usually bridge the gap between heavy legal advice and actual day-to-day process mapping? do u write separate compliance user stories or just attach the legal findings as secondary documentation? any frameworks or tips on this would be huge rn.


r/businessanalysis 2d ago

Business Systems Analyst treated as Help Desk

29 Upvotes

NOTE: I'm sorry this came out as a rant. It's been a rough few days. Thank you to those of you who make it through to the end and have any advice!

I'm a Business Systems Analyst that works with our users to identify and implement new solutions within our ERP system. As a result, the organization simply views our small dept of 3 as the "ERP Gurus" and treats us like a Help Desk when they need help doing their job.

To be clear, we don't dislike helping our users... of course issues arise that only we can solve. However, it's the fact that's we've become the default "go to" for every single little thing that has been driving me up a wall lately.

As mentioned, our primary role is implementing new solutions, but our users seem to think we just sit around waiting for them to message us on Teams as they ignore our mandatory ticket policy. Doesn't matter if Teams shows I'm in a meeting and sharing my screen. Doesn't matter that when they message me, they clearly see my status that states I cannot help without a ticket. They message anyway. But whatever, I'm a professional and so I gently remind them about the process, they comply... until the next time they need help.

And so finally, my department worked closely with our users to understand why they're so helpless. After many discussions with the user base, we got them all training in their respective departments and created an easy-to-use, one stop shop intranet site on our ERP system. Each department has a subpage with quick start guides, how to videos, FAQ's, process documentation and even lists their department super users that they can reach out to for help before determining it's an "IT issue". They don't use it. It's not that it's hard to use or that they can't find what they need, they literally don't visit it (according to the analytics). Unique visitors average between 1-3 users a week. One of which is me checking the analytics, the other my manager using the resources and I imagine the last is that week's one new hire who stumbled there while bored their first week. Our IT department even pushed out a shortcut on their desktop, added it to their browser favorites and it's linked on our main intranet site.

Has anyone else experienced anything similar? Were you able to find a solution or was the solution just acceptance?

BONUS STORY:
Customer Service messed up entering an order. I look into it, tested a fix it in our DEV system and then provided the users step-by-step instructions, marked up screenshots and all. Not even 10 minutes later I get a Teams message from the dept with the easiest task... he doesn't understand. So, I send him the How-to-Video from our intranet site that walks through the 3 clicks needed to complete this step. He says nothing. Later, Customer Service e-mails me that they want to get on a Teams call to discuss the fix and I reply, "Sure! Just let me know where you're getting stuck and why. That way, I can look into beforehand and be prepared for the call." The same guy who had messaged me on Teams replies that "it would be easier to just talk on Teams than type the whole thing."

You know what would be easier for me? Not having to hold your hand to do YOUR job so that I can actually focus on the projects I have on my plate. If you can't even bother to type a hint at what your issue is or where you're getting stuck, then why should I give you another minute of my time?


r/businessanalysis 2d ago

For the first time, when did you hear about business analyst ?

11 Upvotes

There are professionals out there for like 20+ years so thats more like early 2000., I don’t know if business analysts existed in the 90’s ? — Additionally, after looking into History of IIBA that got established in 2003 so thats like 23 years now.-


r/businessanalysis 1d ago

Technical founder to investor: it starts to make sense when you're more energized by other founders' problems than your own

0 Upvotes

Series A B2B infra company, technical co-founder, four years in. The build still works. The team is great. But increasingly the work I find myself drawn to in the evenings is reading about other companies in adjacent infra spaces, mapping out what's actually happening in the developer-tools market, thinking about how I'd evaluate companies if I were on the other side of the table.

Might be a sign I should think about the investor pivot eventually. Or might be that I just like reading about my space and the rest of the job is wearing on me. Hard to distinguish from inside.

For founders who eventually crossed over, what was the marker that said "yes, actually start building toward this" vs "no, this is operator-fatigue and you should take a real vacation"?


r/businessanalysis 2d ago

Dealership Floor to Tech/DMS Analyst

3 Upvotes

Hey guys. I’m 26 and currently working as a Stock Controller/Invoicing Clerk at a large vehicle dealership here in SA. I know the operational side inside and out, but I want to transition into a Technical Business Analyst / DMS Specialist role (specifically working with systems like Automate Evolve).

Could anyone maybe help guide me in the right direction if it would even be possible for me to move in this direction this late.

I have a few questions that I think would help me get a better understanding.

  1. What does your actual day-to-day look like?
  2. How much code/SQL are you actually writing versus talking to staff about why their workflows are failing?
  3. If you were hiring a junior, what exact skill or portfolio project would prove to you that, they can do the job without a degree? (Is it possible to get into a position with certifications only?)

Any brutal honesty is appreciated!


r/businessanalysis 2d ago

$55/Hour for a BSA Downtown Toronto RBC/CapGemini? Is this real? 🤔

0 Upvotes

Got this message on LinkedIn last week. Full thread below -- recruiter's name and contact info blacked out for obvious reasons.
_____

Recruiter: Hi Emal, I came across your profile while exploring the Capgemini/RBC role, req CGEMJP00347438 -- Business Systems Analyst, Toronto ON, onsite -- and really liked your background. I'd love to connect and learn from your experience.

Role: Business Systems Analyst
Client: RBC, staffed through Capgemini
Req: CGEMJP00347438
Location: Toronto, 4 days a week onsite
Duration: 12 months

Please share your resume -- [redacted]

Me: Hi [Recruiter], happy to share my resume. Two questions first:

  1. What's the hourly rate (incorporated)?
  2. Is the 4 days onsite at their downtown HQ? Not a problem if so, just need to know.

Recruiter: $55/hr, yes, 4 days a week onsite. Let me know if you're interested.

Me: I'm at triple that rate right now, so I'll pass. Good luck with your search.
_______

I was making $55/hr back in 2013 -- the year I first jumped into contracting.

So I'm genuinely asking. What do you think is going on in Toronto right now? Is the BA/BSA market totally shot right now, or was this just one recruiter lowballing to keep more of the hourly rate for themselves?

What are you seeing in your job market right now?

_

EDIT: Updated "What are you seeing quoted for onsite BA work at the banks these days?" to "What are you seeing in your job market right now? "


r/businessanalysis 3d ago

What is the most important question you ask before accepting a stakeholder request as a requirement?

33 Upvotes

Stakeholders often arrive with a solution already in mind. They may ask for a new report, system feature or process change when the underlying problem has not yet been clearly defined.

A good business analyst has to understand the request without assuming that the requested solution is the right one.

What question or technique helps you uncover the real need behind a stakeholder request? Can you share an example where asking it changed the direction of the work?


r/businessanalysis 2d ago

I built CouncilForge — a visible AI Council skill for Claude Code, Codex, Cursor, Kiro, and other AI IDEs

0 Upvotes

I’ve been building a skill-based AI workflow that turns messy inputs into structured, decision-ready output instead of asking one model to do everything at once.

CouncilForge works like this:

input → context collection → repo intelligence → research → multi-role council debate → consensus → document generation → validation → traceability

It is designed to be used across modern AI IDEs and agent workflows, including tools like Claude Code, Codex-style setups, Cursor, Kiro-style spec workflows, and similar skill-compatible environments.

What it can do:

  • turn notes, repos, and rough ideas into PRDs, BRDs, SOWs, FRDs, and technical docs
  • run a visible AI Council with PM, BA, Architect, QA, Security, UX, and Delivery perspectives
  • use provider routing and fallback logic
  • support free LLM APIs and bring-your-own-key setups
  • keep assumptions, risks, and decisions visible
  • generate traceability and validation alongside the final document

GitHub repo:

github.com/Pratikrishi97/councilforge

What I am trying to solve is simple: most AI tools are great at generating text, but not as good at showing reasoning, resolving disagreements, or keeping documentation aligned with the actual project.

If you build with Claude, Codex, Cursor, or Kiro, I would genuinely love feedback on how useful a reusable skill like this could be in your workflow.

#OpenSource #AIEngineering #ClaudeCode #Codex #CursorAI #Kiro #ProductManagement #AIWorkflow #DocumentAutomation #RequirementsEngineering #PRD #BRD #SOW #Traceability #KnowledgeGraph #AICouncil #BuildInPublic


r/businessanalysis 2d ago

Why do so many businesses create social media pages and then stop using them?

0 Upvotes

A lot of businesses create an Instagram or Facebook page, post consistently for a month or two, and then completely abandon it. The same happens with Google Business Profiles—old photos, outdated information, and no replies to reviews.

At the same time, there are businesses in the same category that consistently post, update their profiles, and maintain their branding.

I'm not asking this to promote anything. I'm genuinely curious about the reason behind it.

For business owners:

  • Is it because of time?
  • Do you feel it doesn't bring enough value?
  • Is creating content difficult?
  • Or is there another reason?

For customers:


r/businessanalysis 4d ago

I just passed the ECBA

20 Upvotes

Greetings everyone,

I just passed the ECBA exam. It honestly was a fun experience. Just to preface: I have a few years of experience as a business analyst. A few years ago, my company kind of forced me to get a Six Sigma Certification, and I unwillingly got the Green Belt Certification which was a requirement for every employee in the company back then. This is an important information because I genuinely think that ECBA and the Green Belt Certification have some concepts in common, which helped me get the ECBA.

My study plan for ECBA was as follows:-

- I bought the Watermark Learning course (on-demand videos), which is around $900. The course includes mock exams and 3 videos (each around 5 hours long) that touch basis on each domain. I felt that the course was a bit fast, it briefly mentioned some concepts and sections without digging deep.

- Used ChatGPT plus to quiz me after each Domain. While the quizes were honestly really simple and can't be counted on as a "review" for the real exam, it gave me sort of a way to memorize each domain, and linking them to different scenarios that the ai could generate.

- Used a mock exam from AdaptiveUS, they have a free sample.

- I used another mock exam from IIBA offical website.

- I didn't read BABOK (I highly not recommend doing that specially if you are new to Business Analysis).

I studied for a week. What I noticed is this:

- The mock exams from both Watermark Learning and AdaptiveUS were way way way easier than the real exam.

- The mock exam from IIBA was in-line with the real exam in terms of complexity and the writing style.

- Using common sense, I genuinly think you can at least answer some questions, the concept of the domains are fun (at least to me).

If you have any questions, feel free to ask them. I'm aiming for the CBAP but that's probably gonna take a while.


r/businessanalysis 5d ago

What's one business analysis skill you wish you'd learned much earlier in your career?

15 Upvotes

Technical knowledge is important, but many of the most valuable BA skills seem to come through experience rather than training.

Looking back, what's one skill or mindset that made the biggest difference to your effectiveness as a business analyst?

How did you learn it?


r/businessanalysis 5d ago

Best AI tool for creating case study presentations in financial services? Here's honestly what I've tried

5 Upvotes

BA in financial services. A recurring part of my job is building client case study decks, and compliance means the figures have to be exact and the brand template is non-negotiable, so I've been cautious about what I trust here.

I've run a few. Gamma turns my case study writeup into a structured deck quickly and the first draft looks good, which helps me get past the blank file. Where it doesn't fit my world is control: I can't format things as precisely as I need, and the .pptx export wasn't clean enough to hand to the brand and compliance folks without rework. Beautiful.ai is tidier but the rigid templates fight the way our cases are laid out. Lately I've just used ChatGPT to draft the outline and built the deck in PowerPoint myself, which is slower but survives review.

For BAs in regulated work specifically, does an AI deck tool actually fit anywhere in your process, or is it only good for the throwaway first draft?


r/businessanalysis 5d ago

best Employee Messaging Systems for Retail and Restaurant Operations in 2026

3 Upvotes

retail and restaurant operations have a pretty consistent comms profile: hourly staff without work emails, everyone on their personal phones, high turnover, multi-shift schedules, and often more than one location. The problem isn't just sending a message. It's making sure updates reach the right people across shifts and locations without turning into ten different group chats

Breakroom app tends to be one of the top picks as an employee messaging system because it puts messaging into structured channels per site with a company-wide announcements layer for anything that has to reach everyone. Each location handles its own communication independently but stays aligned with company-wide updates, without duplicating group chats or bolting on another app. SMS-based login skips the work-email barrier that kills adoption in this category. Updates land in the same place staff check for their shifts, which is where the attention already is. Customer support also comes up regularly from operators who've switched over, and that matters when you're rolling out across multiple sites and something's going to go sideways somewhere. WhatsApp Business is still the default in small retail and restaurant setups. It's already on everyone's phone and there's no onboarding, which is why it hangs on. It works fine at one location with a small team. Where it starts to break is multi-location or high-turnover setups, because message history lives on personal phones, there's no central admin, and you can't tell whether anyone actually read anything.

7shifts fits best for tip management, and labor cost inside a pure restaurant environment is the main problem. Starts around $45 per location per month, billed monthly. Its strengths are POS integration, tip pooling, and labor forecasting for QSR, cafes, and full-service. The messaging layer is lighter than a comms-first tool, so operators with fragmented communication across locations usually pair it with a separate communication app rather than lean on it for everything but it can make shift coverage harder. For a single-location restaurant under 30 staff, scheduling-first tools are usually enough. Once you're multi-location retail or hybrid restaurant, you basically need a dedicated communication layer or your messaging just spreads out across WhatsApp and location-specific group chats


r/businessanalysis 6d ago

I had to go beyond traditional BA work to increase my rates. Anyone else?

12 Upvotes

Most BAs I know cap out around $100/hour in Toronto.

I've had to augment my BA skills with project management, business architecture, solution architecture, and a few other skillsets to be able to break through that barrier.

How's the situation in your job market?


r/businessanalysis 6d ago

Certification recommendations for an aspiring business analyst (with a specialisation in finance roles)

7 Upvotes

Hii, I'm starting college next month!!

my degree : BBA+Bsc(hons) in international business and finance

I'll spend my first year building skills in python, excel, sql, power BI but 2nd year onwards I wanna go for recognised certificates like I was planning on doing FMVA followed by FPAP

Do you guys have any other reccs?


r/businessanalysis 7d ago

Inclined but no offer yet. Would Appreciate some help. (Business Analyst intern- Amazon,India, July-Dec 2025)

4 Upvotes

Hi everyone, I am a final year student. I interned at Amazon,India as a Business Analyst from July to Dec 2025. I had gotten a positive inclination in January but no offer till now. I have tried contacting the hiring manager multiple times but no response. Would appreciate any help on what I should do next .Also any teams in India that can help me out please let me know. Can share my details in DMs.


r/businessanalysis 8d ago

Researching Pivot after 15+ Years as a Business Analyst

27 Upvotes

I have functioned as a BA for 15+ years (BA, Lead BA, PO, and Product Manager) in some capacity. All roles required me to write requirements to a certain extent.

I am beyond burnt out on writing detailed requirements and doing extensive analysis from a BA perspective. I love working with customers (internal and external), researching and understanding user pain points, and working with technology and the business to ensure solutions meet needs and solve problems.

I transitioned from a product role back to a lead BSA role at the beginning of the year, and I am miserable. Being in the weeds as it pertains to requirements and only focusing on execution is soul crushing.

I'm not certain if being a product manager is the best fit for me, but I know being a BSA is no longer an appropriate fit.

What roles have others transitioned to?


r/businessanalysis 7d ago

Business Development professionals in India; what do you actually do every day?

0 Upvotes

Business Development sounds interesting, but I still don’t understand what the role actually involves.

Is it just another name for Sales?
Or is it very different?
I’d appreciate detailed insights.

Questions:

Daily responsibilities?
Client acquisition?
Partnerships?
Market research?
Strategy?
Presentations?
Networking?

Skills

What matters most?
Communication
Sales
Negotiation
Market understanding
Data analysis

Career

Growth?
Salary?
International opportunities?

Work Culture

Travel?
Pressure?
Targets?
Burnout?

AI

How much has AI changed Business Development?

Advice

Would you recommend this career today?


r/businessanalysis 8d ago

Career Pivot - Engineering PM to Business Analyst

1 Upvotes

Hello everyone,

After 8 years working as a Project Manager in the refrigeration industry, I’ve recently moved from the UK to the Czech Republic. While job hunting here, I’ve been thinking about pivoting into BA.

I have Prince2 and ISO 9001:2015 certification. I was looking at ECBA certification. Is it worth it?

Would that open some doors for me? Does this career switch sound realistic? Any advice on how to make the transition smoother, what skills to prioritize, or potential challenges I should be aware of (especially in the Czech/European job market)?

Thanks in advance!


r/businessanalysis 8d ago

Switching to BA : Need tips regarding how to place myself as the worthy candidate when I do not have prior experience

4 Upvotes

Hi everyone. I've been working as a GIS Analyst and I am planning to switch to BA. I'm sure some of you went through the same journey as me. So I have a question, how do you get you resume reach the recruiter before getting rejected by ATS since we do not have any prior experience to BA? I have been applying to jobs but have not heard back and people on linkedin always tell me they are looking for people who already have an experience in BA(I guess they are skeptical to refer someone who is not from the background) any tips ?


r/businessanalysis 9d ago

How do you get stakeholders to read past the summary slide?

11 Upvotes

Something I keep running into and I don't have a clean answer for. I'll spend two weeks on an analysis, build a presentation that walks through the reasoning properly, and then watch a stakeholder read the summary slide, decide they've got the gist, and skip everything that actually supports it. Then three weeks later they're relitigating a decision using an assumption I'd already addressed on slide nine, which they never reached.

I understand why they do it. They're busy and the summary is doing its job. But a good summary slide is almost too good, it gives people permission to stop, and the nuance that would've changed how they act lives in the pages they never open.

I've tried a few things. Putting the one risk they most need to know right in the summary so it can't be skipped. Holding back a key number so they have to turn the page for it, which feels a bit manipulative. Walking them through it live instead of sending it, which doesn't scale.

For the experienced folks, how do you get busy people to engage past the top line without either dumbing the whole thing down or turning every review into a forced march through every slide? Is this just a fact of the job I need to make peace with?


r/businessanalysis 8d ago

Best roadmap for me?

0 Upvotes

Hi all, I’m 22M; just graduated with a bachelors in business administration (Hons, Business analytics) I have some prior experience in marketing and a bit in data extraction and analysis (barely enough to call it experience). I was learning power bi and was preparing for the PL300 exam but I felt certifications are redundant now as they might not promise great returns.

I know tableau, confident in SQL (bit rusty) learning power BI, need to sharpen my python skills. (I’m willing to learn more).

I really like the whole role of business analytics including stakeholder communication, solving problems and working with data.

I might also be leaning towards completing my masters (in MSc in business analytics and AI)

I have my own interests in economics and predictive data and analytics as well.

What would be a suitable roadmap for me?