Hello! I haven’t done Flex for a few years and was hoping to come back to it. I have a question regarding tax/national insurance. Am I right in thinking that I can deduct my miles driven at 55p per mile? For example if a block was £45, and I drove 48 miles, I could deduct £26.40 (48 miles x 0.55) as an expense and then pay tax and NI on the difference = £18.60?

Do I pay 20% tax on that amount? How much NI do I pay?

Ps. I’m not interested in debating whether £45 is worth it or 48 miles is too many or not enough - they are example figures.

Cheers!

Hi guys, i was looking around a Toyota dealership today and had a sit in the new Aygo hybrid. It's a cracking little car but my question is this. Can you get away with doing Flex in one ?

Someone called me crazy for leaving the car running while I get out and drop off a parcel even if I've parked right in front of the door.

Found that it keeps the flow if I leave the car running and don't have to faff around waiting for the car to start and waste fuel

Am I crazy for doing this or is anyone else with me lol ​​

Do they mean that our loading time is now the 15mins before a block when we work for free if you check-in early? (because we love Amazon)

Vaugly remember that official loading time was 30mins (15mins early check-in and 15mins on block). So, normally I just check-in 1min early, especially on Morrisons blocks.

Saw £16 an hour, which is hardly a good sign…

As I haven't received it yet and it's normally wednesday 00-03am

Has anyone else been finding that payment adjustments are taking forever to be processed recently?

I have two currently I have emailed about and I have been waiting 7 & 9 days respectively. Any time I have previously put in an ask for an adjustment they have been processed within 24/48h.

Will following up speed it up or is it just a pointless exercise and they’ll get to it eventually?

Do you guys use the Onsi/Shell card? How does it work do you have to load money on to the card to get the discount? As I use Costco for my fuel wondering if it’s worth it.

I always leave it in a secure location if no one answers and if their isn’t a safe location then I will take it back to the depot but very rarely! First time I got one of these in a whole year. What’s everyone take on this?

Just finished a block from Banbury (DoX2). 4 hour block, done in 2.5 in Oxford. When I finished, I got this message: sorry your parcels arent quite ready yet. Checked my itinerary and 2 more items have been added and it looks like I have to go Back to Banbury, collect 2 more parcels, then drive back to Oxford 🤣.

This is the second time this has happened in a week or so. Called driver support and they told me to ignore it and the list will be refreshed at the end of my block time - it's a glitch, she said!

However, I wonder if they're thinking of implementing this type of return to base for more deliveries if you finish early 🫪🫪

Has something changed with this store no 2hr blocks have been coming out for the last few days used to get them everyday anyone else having issues

Former flexer here just looking to recruit a driver or 2 if you fancy extra (guaranteed!) work around Manchester. I have now owned my business since 2023, and we have all kinds of contracts (mainly in medical logistics) but we have also started doing logistics for local businesses. As such, we have a new company we have just recently taken on board. They are a sourdough baker and they provide baked goods to cafes around greater Manchester. This is good and easy work for anyone that can spare 2 hours on Tuesday and Thursday mornings. On Tuesdays you will have 4 stops and on Thursdays it’s 5 stops, both routes covering around 20 miles. Pay is £40 on Tuesday and £45 on Thursday, and you will be getting paid weekly. Please message me for further details. Thank you

This image is from just 2 weeks ago where I earned £620 for the week. Now suddenly the blocks are being offered for £16 an hour but even more ridiculous is that they are being snapped up! I find it so frustrating that people want to snap these up when the potential for big earnings is there if they could just be patient! It wasn't hard to get these blocks for £25 an hour and didn't need to tap constantly either. I don't get it even if people are that desperate!

If you forfeit blocks in good time (before the 45 minute time limit) - will you be rejected from the app eventually?

hi, I’m having the issue where every time I try catch a block I have to solve the puzzle. obviously this means missing every block.

If anyone has found work around please let me know and or how long I can expect to have this for??

Hi,

I've been flexing for something like 4-5 months, I didn't have any problems with my insurance (INSHUR) yet

Now they sent me an email saying my insurance is ending soon and they are not able to cover me anymore.

As I am checking, no one, apart from ridiculously high priced insurance, won't cover me.

Given that literally nothing changed and I don't have anything on my licence and no claims, what can be reason for that?

Is this game over for me?

Thanks!

1.5 hour block, £31, 3 bags, 4.1 miles, 1 drop point 😂

looking at getting a new car, it’s technically classed as a van, it’s a nissan navara. i have been doing flex now for 18 months in a VW golf and have had zego insurance as inshur wouldn’t offer me insurance as my car was too old. i have had a look, and inshur won’t offer me it on the new car, and zego don’t seem to do pay as you go on vans. what does everyone do on here that has a van or car classed as a van, in terms of insurance?

I’ve had this warning 9 months ago, when I first received this warning it tanked my standing to the lowest possible, they will find out eventually no matter how careful you are.

Turn up to depot. No blocks available. Supervisor tried to get me to scan a single package (so I don’t get paid for nothing I guess). Wasn’t working. He then tried to discharge me which also didn’t work. Said he will put in a ticket for me so I get paid but I’m finding it hard to believe. Called support and sent an email too to explain.

Hadn’t done one since winter which actually was decent, so I thought I’d try it for £80, but now I understand why they’ve increased it from £72 to £80, I bet they’re all destined to Oxford. Took me nearly an hour to get to my first stop with traffic! Despite finishing my block 20 minutes early, by chance their was a stop where no one was at home and no where safe to leave their parcel (handy 😉), so had to make a return journey back to the depot which took me 40 mins over my block time, so not only did they have to pay me an extra £20 adjustment, I’ll be able to claim mileage for my return to the depot. #worksmarternoharder

亞馬遜越來越爛.2026年7月13號下午3:45分-8:15的區塊.我到車站時間是3點我等到3:30分掃描ID系統讓我到2023號碼格拿包裹.結果沒有推車在那號嗎格上.我跟車站穿紫衣背心反應.他說系統出錯要我聯絡司機客服.我聯絡了結果要我等24-72小時看是否符合補償.後面等待3天.沒任何補償.還在我帳號上紀錄說是我遲到.真搞笑.我遲到司機客服會跟我說總共有9個包裹.不想補償司機就找個理由玩弄司機.真的爛爆了.讓他們高傲自大的原因.就是還有很多人申請mazon flex 根本不缺司機.

I went to the warehouse and they turned everybody around saying blocks have been cancelled.

However they didnt scan any ones phone to discharge them and i received no email stating the block cancellation and i received no notification on the app.

How does this work? Do i need to email them
Also i didn’t check in when i arrived since they turned us around at the check in area.

Thank you