r/Airforcereserves • u/ProfessorStephen • 6h ago
Conversation Looking for advice: FSS never processed my separation.
Hi everyone,
I never would have discovered any of this if I hadn’t been actively trying to commission into the Army National Guard.
On April 26, I completed my final drill weekend and finished my wing out-processing checklist. I went to FSS to turn it in. When I arrived, the MSgt who was the POC told me, in a very rude manner, to go away because he was about to leave for a meeting. Since it was near the end of the day on a Sunday during my final drill weekend, I politely asked if I could turn in my completed checklist. He told me to just leave it on his desk.
Something didn’t feel right, so before leaving, I made a copy of my completed wing out-processing checklist, before placing the official one on his desk as instructed. I also went back to my shop and informed both my supervisor and shop chief about the interaction.
Fast forward to now: I’m trying to commission into the Army National Guard, and the process has come to a complete halt because my separation was apparently never processed. I never received a character of separation document.
I also have a copy of my PCARS, which shows I attended every drill, fulfilled all of my obligations, and everything on my end is “green.” There is nothing that should be preventing me from receiving this.
When I contacted FSS for assistance, they became combative and refused to help. Today, I reached out to my former commander, who gave me a new POC. She told me she would try to work with FSS on my behalf since they have been unwilling to assist me.
I also spoke with my former MXG CSS, and they told me I am still showing in the personnel system. When I relayed that information to FSS, they denied it and insisted I was no longer in the system.
I’ve also spoken with several people who told me I absolutely should have received separation orders by now. I contacted both the State IG and the base IG, but so far I haven’t received a call back as I simply left my name and number. I also verified everything with AFPC/ARPC, and they confirmed that my base never completed my out-processing.
At this point, I’m at a loss. I fulfilled my service obligation, served honorably, and simply want to move forward with commissioning into the Army National Guard. I’m not in the IRR or any similar status because I’m prior service.
Has anyone dealt with something like this before? What options do I have? Is there any legal avenue I should consider if the base continues refusing to correct what appears to be an administrative error? Thanks 🙏