hello everyone! this is my first time posting and asking for help on reddit. a few months ago i updated my nvidia driver on my predator helios neo 18 gaming laptop, and it freezed after. i was okay well i will restart my laptop and it'll probably okay now. it was okay. but then later i had to update my windows too, it also freezed my laptop (this freezing only was in the monitor, imean i still could hear that its working inside, only the screen froze), i restarted again, it was okay after a few times. BUT THEN after months i still came across this problem, chatgpt said that the problem is with nvidia, so i went to the blue screen, pressed on restart and pressed f5 for safe mode, deleted nvidia driver, then downloaded it again from the website. i had to do this a few times, i mean in time, like in a month maybe twice. sometimes after deleting nvidia and tried to restart again (it was suggested from chatgpt) it all froze again. last time i did this it worked fine, until now, yesterday night my laptop wanted me to update windows, i didnt want to do it, but there was no option for shut down without updating. now its july 22nd and its not working again, it freezes even tho it said that it deleted the latest windows update. my technician said that some of my programmes maybe blocking it, because it doesnt have a win license, after he said maybe my laptop needs a complete restart. i dont really wanna do it, because i have so many things here and its a chore for me signing in every place and redownloading every app.
has anyone had these issues before? im so exhausted. my last laptop was a pos and i cried many times using that for years. now i cry because this expensive laptop is on my nerves again. someone pls help :(