The old card is expiring. So I get a new one in the mail, with the same number as the old one but an updated expiration date and an updated CVV. Cool! Yay!

I'm told I can activate the card via the 5/3 mobile app, online portal, or by calling the phone number. Awesome! Super simple, and super easy!

I try the mobile app, have a time finding where I'm supposed to go, then end up seeing that the only options available are to lock/unlock (don't need), change pin (also don't need), or to report that my card was lost/stolen/damaged. There is no option for activating a new card when your old card isn't lost or stolen but only expiring ... like, this month.

Okay, no big deal... I'll go to the online portal. Easy, right? No!!!! I try to go through the same process, and find the SAME ISSUE!!! There is simply no way to activate a new card to replace an existing card on the app or online portal, unless the existing card was reported lost or stolen over a week ago, already deactivated, and you have a new number.

So now I have to call the phone number. I shouldn't have to call the phone number, but I do - because all the other options to activate my new card don't actually have the option to activate my new card. I don't want to call the number, when it should be faster and easier to have an option on the app where I simply enter in the new expiration date and new CVV after confirming my sign in details.

Frankly, it's annoying. What if i don't want to call a number and talk to a computer-phone voice that sounds like Aunt Sally who had one too many mojitos with her cocaine at Christmas way too happy? Why can't I just find the "activate new card -> old card is expired" option on the app or online? Wherever I look online says that's an option. When I follow the directions to utilize that option? I realize I was sent on a fool's errand, and I waste my entire afternoon. Like when Aunt Sally says you have to drive her to Uncle Rick's house because she forgot the Christmas presents, but the only Christmas present is the White Christmas she got for herself while you're stuck waiting for her in the car for the next hour.

Calling the phone number is like the ride home where you realize you've been played.

But at least Aunt Sally the computer-phone voice is super happy?

Fifth Third Completes Merger with Comerica to Become 9th Largest U.S. Bank

2/2/2026

CINCINNATI—Fifth Third Bancorp (Nasdaq: FITB) today announced it has closed its merger with Comerica Incorporated to create the ninth-largest U.S. bank with approximately $294 billion in assets. The combination of Fifth Third’s award-winning retail banking and digital capabilities with Comerica’s strong middle market banking franchise and attractive footprint further strengthens Fifth Third’s stability, profitability and growth potential.

https://www.53.com/content/fifth-third/en/media-center/press-releases/2026/press-release-2026-02-02-1.html

Who can open a military checking account?

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Both active-duty service members and Veterans can open a Fifth Third Momentum® or Fifth Third Preferred Checking Account1,2 with a military flag added to it, indicating military status.

https://locations.53.com/content/fifth-third/en/personal-banking/bank/checking-accounts/essential-military-checking.html

Earn a $300 Checking Account Bonus Offer from Fifth Third Bank Earn $300 when opening an eligible Fifth Third checking account with qualifying activities.1 Offer expires March 31, 2026. See all terms & conditions.

Your $300 offer code will be automatically applied when you click "Open Your Account."

https://www.53.com/content/fifth-third/en/mkg/checking-offer.html

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