r/healthIT Dec 24 '24

"I want to be an Epic analyst" FAQ

395 Upvotes

I'm a [job] and thinking of becoming an Epic analyst. Should I?

Do you wanna make stuff in Epic? Do you wanna work with hospital leadership, bean counters, and clinicians to build the stuff they want and need in Epic? Do you like problem-solving stuff in computer programs? If you're a clinician, are you OK shuffling your clinical career over to just the occasional weekend or evening shift, or letting it go entirely? Then maybe you should be an Epic analyst.

Has anyone ever--

Almost certainly yes. Use the search function.

I'm in health care and I work with Epic and I wanna be an Epic analyst. What should I do?

Your best chance is networking in your current organization. Volunteer for any project having to do with Epic. Become a superuser. Schmooze the Epic analysts and trainers. Consider getting Epic proficiencies. If enough of the Epic analysts and trainers at your job know you and like you and like your work, you'll get told when a job comes up. Alternatively, keep your ear out for health systems that are transitioning to Epic and apply like crazy at those. At the very least, become "the Epic person" in your department so that you have something to talk about in interviews. Certainly apply to any and all external jobs, too! I was an external hire for my first job. But 8/10 of my coworkers were internal hires who'd been superusers or otherwise involved in Epic projects in system.

I'm in health care and I've never worked with Epic and I wanna be an Epic analyst. What should I do?

Either get to an employer that uses Epic and then follow the above steps, or follow the above steps with whatever EHR your current employer uses and then get to an employer that uses Epic. Pick whichever one is fastest, easiest, and cheapest. Analyst experience with other EHRs can be marketed to land an Epic job later.

I'm in IT and I wanna be an Epic analyst. What should I do?

It will help if you've done IT in health care before, so that you have some idea of the kinds of tasks you'll be asked to handle. Play up any experience interacting with customers. You will be at some disadvantage in applications, because a lot of employers prefer people who understand clinical workflows and strongly prefer to hire people with direct work experience in health care. But other employers don't care.

I have no experience in health care or IT and I wanna be an Epic analyst. What should I do?

You should probably pick something else, given that most entry-level Epic jobs want experience with at least one of those things, if not both. But if you're really hellbent on Epic specifically, your best options are to either try to get in on the business intelligence/data analyst side, or get a job at Epic itself (which will require moving unless you already live in commuting distance to the main campus in Verona, Wisconsin or one of their international hubs).

Should I get a master's in HIM so I can get hired as an Epic analyst?

No. Only do this if you want to do HIM. You do not need a graduate degree to be an Epic analyst.

Should I go back to school to be a tech or CNA or RN so I can get clinical experience and then hired as an Epic analyst?

No. Only do these things if you want to work as a tech or CNA or RN. If you really want a job that's a stepping stone toward being an Epic analyst, it would be cheaper and similarly useful to get a job in a non-clinical role that uses Epic (front desk, scheduler, billing department, medical records, etc).

What does an entry-level Epic analyst job pay? What kind of pay can I make later?

There's a huge amount of variation here depending on the state, the city, remote or not, which module, your individual credentials, how seriously the organization invests in its Epic people, etc. In the US, for a first job, on this sub, I'd say most people land somewhere between the mid 60s and the low 80s. At the senior level, pay can hit the low to mid-100s, more if you flip over to consulting.

That is less than what I make now and I'm mad about it.

Ok. Life is choices -- what do you want, and what are you willing to do to get it?

All the job postings prefer or require Epic certifications. How do I get an Epic certification?

Your employer needs to be an Epic customer and needs to sponsor you for certification. You enroll in classes at Epic with your employer's assistance.

So it's hard to get an Epic analyst job without an Epic cert, but I can't get an Epic cert unless I work for a job that'll sponsor me?

Yup.

But that's circular and unfair!

Yup. Some entry level jobs will still pay for you to get your first cert. A few people here have had success getting certs by offering to pay for it themselves if the organization will sponsor it; if you can spare a few thousand bucks, it's worth a shot. Alternatively, you can work on proficiencies on your own time -- a proficiency covers all the same material as a certification, you just have to study it yourself rather than going to Epic for class. While it's not as valuable to an employer as a cert, it is definitely more valuable than nothing, because it's a strong sign that you are serious, and it's a guarantee that if your org pays the money, you will get the cert (all you have to do to convert a proficiency to a cert is attend the class -- you don't have to redo the projects or exams).

I've applied to a lot of jobs and haven't had any interviews or offers, what am I doing wrong?

Do your resume and cover letter talk about your experience with Epic, in language that an Epic analyst would use? Do you explain how and why you would be a valuable part of an Epic analyst team, in greater depth than "I'm an experienced user" ? Did you proofread it, use a simple non-gimmicky format, and write clearly and concisely? If no to any of these, fix that. If yes, then you are probably just up against the same shitty numbers game everyone's up against. Keep going.

I got offered a job working with Epic but it's not what I was hoping for. Should I take it or hold out for something better?

Take it, unless it overtly sucks or you've been rolling in offers. Breaking in is the hardest part. It's much easier to get a job with Epic experience vs. without.

Are you, Apprehensive_Bug154, available to personally shepherd me through my journey to become an Epic Analyst?

Nah.

Why did you write this, then?

Cause I still gotta babysit the pager for another couple hours XD


r/healthIT 8h ago

Questions for my fellow Cogito/Caboodle/Clarity friends

3 Upvotes

How do you deal with burnout?

I feel myself getting more burnt out and overwhelmed as time goes on, and I'm honestly wondering if this is just normal for BI/business analyst roles or if I'm in an unusually difficult situation.

For some background, I used to really love my job. I worked on a team that handled analytics requests from start to finish. We worked directly with stakeholders, had reasonable deadlines, rarely had after-hours work, and mostly built reports in Epic. When something more customized was needed then we pivot to sql. It was a very collaborative team, and I felt supported.
I was later promoted into a different analytics role on a completely new team. and the experience has been completely different to say the least. It’s only caboodle/clarity sql build. No more build within epic. The work feels much more reactive. Requirements are handed to me after they've already been discussed, so I don't have the opportunity to ask questions or understand the business need before I start building or even where the data point lives. INI’s are a thing of the past I’m afraid. I'm often given a LARGE list of fields to pull or existing SQL to fix with extremely tight turnaround times, sometimes same-day. A week timeframe is the norm for new builds. Its very overwhelming. Im starting to hate sql with a passion.

For anyone who might suggest it, moving back to my previous team isn't an option. I'm trying to figure out whether I just need a different environment or whether this is simply the reality of most analytics roles. The burnout is really getting to me though.

I'm starting to wonder if this is just what BI/analytics is like, or if this is more of a team or management issue?

TLDR; For those of you working in Epic analytics, Caboodle/Clarity, or in BI roles:

How do you keep from burning out?

Do you usually own projects from beginning to end, or do you mainly receive assigned development work?
Is it normal for nearly every request to be treated as urgent? Whats a normal project lifecycle timeframe for you?
Do you feel supported by your manager and team?


r/healthIT 7h ago

Careers Medicaid CM to Healthcare data analyst

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1 Upvotes

r/healthIT 8h ago

Can I get hired as an Epic analyst being a PT?

1 Upvotes

I’m currently a Principal Trainer ( instructional designer) for a healthcare company that uses epic. I have experience working with Ambulatory epic care, Willow Ambulatory, beacon, and Optime and Anesthesia workflows but I am only certified as a Principal in Willow Ambulatory and Optime and Anesthesia ( completed implementation ) I want to transition into an analyst role for a couple of reasons:
- i like solving things, love being involved in projects and finding solutions etc
- salary ( i know that experience is important )
- remote jobs
- instructional designer job market is so saturated, and requires a ton of experience. Not a lot of companies offer PT roles.

I want to move out of the city I live in and my current job unfortunately is hybrid.

How can I get hired as an analyst without any actual analyst experience. I only have experience building training environment is MST but I am familiar with most healthcare workflows as mentioned earlier.

Do I have a shot at being hired as an analyst?


r/healthIT 9h ago

Advice Has anyone automated medication cost reporting extracts from Cardinal Health using anything other than desktop Power Automate + RPA?

0 Upvotes

It’s crazy to me that they don’t have report automation/scheduling capabilities or a good API to request the data from.

Trying to avoid my users to have to log in and search costs by each NDC individually or keep manually pulling the data.

If there are truly no options other than RPA for full automation I might just have to suggest we keep a recurring manual report pull of all NDC’s we can and ingest that data into SharePoint or somewhere where PA can access.


r/healthIT 1d ago

4 more executives leaving Epic

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114 Upvotes

r/healthIT 11h ago

Integrations AI applied to cell research, bioinformatics for living information processors

1 Upvotes

"As laboratories continue to adopt more connected and scalable workflows, automation is improving the consistency, efficiency, and reproducibility of complex cell culture and organoid research. At the same time, AI-powered analytical tools are enhancing the speed and accuracy of cellular analysis, supporting more informed decision-making in research and diagnostic applications."

https://www.news-medical.net/industry-focus/Industry-focus-eBook-Cell-biology-(4th-edition)?erid=f296de632d1b45c0bc0f857bc0ec9b8a&erknd=4


r/healthIT 18h ago

Advice C-suite is obsessed with ambient voice AI but completely ignoring inpatient workflows

0 Upvotes

just got out of another strategy meeting where admin is pushing to roll out ambient listening tools across the entire hospital system. Ngl it is so frustrating trying to explain to non-clinical executives that inpatient medicine doesn't work like an outpatient family practice clinic

They saw one slick demo of a tool recording a 15-minute standard patient visit and now they think its the magic bullet for everything. But hospitalists and nps on the floor aren't having neat little interviews. They are sitting at a WoW for hours doing forensic chart biopsy, reading terrible copy-forwarded epic notes from three days ago, and trending labs. you literally cannot "ambient record" a doctor synthesizing raw chart data in their head

Its getting to the point where docs are just finding their own shadow IT solutions. Noticed a few of our nocturnists using around notes lately simply because it actually works off chart context and mdm instead of trying to force a microphone into a workflow where it doesn't belong.

how are you guys handling the disconnect between the shiny ai toys leadership wants to buy and the actual reality of inpatient documentation? tbh it feels like we are just buying hype at this point instead of actually fixing the bloated EMR problem


r/healthIT 1d ago

Looking for opportunities in Mental Health / HealthTech startups (Bangalore or Remote)

0 Upvotes

Hi everyone,

I'm looking to join an early-stage HealthTech startup, particularly one working in mental health, neurodiversity, caregiving, or digital health. I'm open to remote roles (preferred) or opportunities in Bangalore.

A bit about me:

  1. Experience across Product, Operations, Marketing, Research, and AI startups Comfortable working in fast-paced startup environments, owning cross-functional projects, and solving ambiguous problems.
  2. Strong analytical foundation (SQL, Excel, Python) with a keen interest in product, strategy, and operations.
  3. Deeply passionate about building technology that creates meaningful impact in healthcare and mental health.

I'm looking for roles such as Product Associate, Program Associate, Product/Business Operations, Founder's Office, Strategy & Operations, or Research.

If your team is hiring; or you know someone building something meaningful in this space; I would truly appreciate a referral or introduction. Happy to share my resume over DM.

Thank you for reading!


r/healthIT 2d ago

Failed Sphinx Assessment

12 Upvotes

I got the dreaded “moving on to another candidate” email. I saw people here said to wait 6 months but the email told me I can’t apply for another year. Does this apply just for their hospital or I can’t apply to any hospital that uses Epic? Pretty bummed because I have a friend who works in a different hospital organization that said they’ll refer me but unsure if I would be allowed to apply to them now.


r/healthIT 1d ago

Healthcare B2B data for US

0 Upvotes

I am trying to do outbound into US healthcare - Providers, FQHCs and Payors - where can I get reliable filters for speciality and good mobile number.

Because I have tried apollo, lusha, Zoominfo all seem to have generic Hospitals and healthcare filter which also includes tech companies, medical devices and other industries as they fetch how a company chooses to list itself on LinkedIn and phone numbers are mostly IVR/ Obsolete (retired) or outdated.


r/healthIT 2d ago

Integrations Sample Pyxis Return Message to EMR

2 Upvotes

I'm looking for a sample return message from Pyxis to EMR that contains a Prescription RX number.

We, a veterinary site, are working with a vendor to be the first site for InstyMeds cabinets. Our EMR vendor does not support outbound message in the format needed (which I have generated based off of InstyMeds HL7 interface documentation) but my EMR vendor wants us to reverse engeineer an HL7 message to send back to their Pyxis connector, which includes the Rx Number, which is supposed to mark the prescription as Dispensed.

I'm looking for an example HL7 message that someone might have where their Pyxis unit sent back to your EMR the message, which had originally been ordered in the EMR. (I hope this makes sense).

Currently we do send DFT messages but none of our messages include an Rx Number because the drugs dispensed are not ordered in the EMR, thus, do not contain such data. But the EMR vendor (who has no documentation to provide) said this:

  • The format of the PRESCRIPTION_NO in the database is stored as "[rxPrefix] - [rxFillNo]" -  So 10000-0 for example.
  • The PRESCRIPTION_NO field is actually sent to VetView via Cubex as  the field "profileId" in the HL7

I realize this says Cubex but I'm talking about Pyxis. We have Pyxis devices but their connector in the EMR is based off of Cubex.


r/healthIT 2d ago

Careers New to EPIC

0 Upvotes

I recently told my manager that I'd like to learn Epic. Although I don't currently work in Epic, I was granted access so I can start getting familiar with it.

The only challenge is that I'm not sure where to begin. For those of you who have experience with Epic, do you have any recommendations for a complete beginner? Are there any training modules, environments, workflows, or tips you'd suggest starting with?

I'd appreciate any guidance. Thanks in advance!


r/healthIT 3d ago

Hl7 v2 online exam

2 Upvotes

Has anyone recently prepared and gave HL7 v2 exam? And what are requirements for online exam? It says- an external web camera is needed. Not sure how it works.


r/healthIT 2d ago

Proof of Concept Trauma Tracker and Registry

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0 Upvotes

r/healthIT 3d ago

Advice Healthcare Leaders Uncensored?

4 Upvotes

I got a cold email inviting me to interview to appear on a guest on the podcast. I’m the IT manager of a mental health nonprofit (I report to the CEO). Does anyone have experience with it, either being a speaker or a listener? I’m trying to decide if it’s worth my time.


r/healthIT 4d ago

Nurse/ homelab nerd looking for career advice for my weird mix of skills.

17 Upvotes

Hi everyone, I’m a Registered Nurse in the US along with being a massive linux nerd and homelabber. I took some time away from the field after covid wanting to try and get into IT with little luck, however I did come away with a love of homelabbing/ linux. I’ve done lots of stuff with Docker, Kubernetes, and local AI deployment. I have done fun projects like building a workflow that uses local AI models to analyze pt wounds, parse the results into snomed codes via JSON, and push it to a self hosted FHIR server.

Here is my issue. I love medicine and I love working with servers. I don’t know really how to turn that into a job. A lot of the informatics jobs that I have found, along with not being remote (I live a rural area), are mostly just creating EMR workflows and doing very surface level stuff. When I do interviews and start talking about my homelab stuff their eyes just start glazing over. I feel like this has to be a valuable skillset but I have no idea how to use it.

Which comes to this post. Does anyone know of any niche “med-dev-ops” field I could fit into? Any ideas on certs? I currently have no certifications but feel like I am at an awkward middle point of being too advanced for A+ plus it’s expensive. I’m considering getting CAHIMS or CHISP though I worry those are still informatics-focused rather than infrastructure.

If anyone has any advice I would greatly appreciate it!


r/healthIT 4d ago

I keep hearing Health IT is saturated. Feeling hopeless about my HIMT degree.

21 Upvotes

Seems like all the threads I see about Health IT is negative news. I returned to get my bachelors last year and have about a year left, only to find out it’s going to be useless.

Running out of juice to keep returning to school. I’m in my mid 20’s, nursing and masters is out of the picture and too time consuming😅

Note: I have two years of clinical experience. I just want to make at least $28/hour.

️Hopefully someone can share their experience on how they are navigating this.‼️‼️


r/healthIT 5d ago

Advice How are you guys handling all the phone calls?

17 Upvotes

We run a small orthopedic clinic with 4 front desk staff and it feels like the phone calls have gotten out of hand. Every call matters, but a big chunk are people just asking about office hours, checking appointments or asking for directions. It gets to the point where someone barely finishes one call before the next one comes in. We could hire another receptionist, but before we do that I wanted to see how other practices have handled this, there has to be a smarter way than just throwing bodies at it every time call volume goes up.


r/healthIT 5d ago

Careers Any Michigan Healthcare IT Professionals? Looking for Cert Advice (32F Career Change)

2 Upvotes

Hi everyone! 😊

I'm a 32-year-old woman from Michigan starting the Cybersecurity program at Washtenaw Community College this fall. My goal is to transition from telecommunications into Healthcare IT, preferably in networking or network security.

I'm especially hoping to hear from anyone working at Henry Ford Health, Corewell Health, DMC, or Michigan Medicine, since those are my dream employers.

I worked at T-Mobile for several years in technical support, where I handled troubleshooting, password resets, ticketing, device issues, and network-related problems (coverage, towers, LTE/5G, etc.). I'm hoping those skills will transfer into Healthcare IT.

My current certification plan is:

  • Linux+
  • Network+
  • Security+
  • CCNA
  • CySA+ (later)

For those already working in Healthcare IT:

  • Would you change this certification path?
  • What certs helped you the most?
  • If you were hiring an entry-level candidate, what would make them stand out?

I'd really appreciate any advice. Thanks so much!


r/healthIT 5d ago

Careers Career change after ongoing COVID coplications

7 Upvotes

Hello all,

I live in Ontario, Canada as this may affect any suggestions.

Currently I am on workers compensation due to complications after COVID in 2020 (COVID induced hemiplegic migraines) that have left me home bound. I am trying re-learn how to learn/comprehension/focus/etc. due to ongoing neurological issues, brain fog and medication changes that have my baseline health bouncing all over the place.

At this point in my compensation claim I have to look for a program that would allow me back into the workforce. According to all those involved in my care, and my current limitations of file with workers comp, it would have to be 100% remote.

I am a Licensed Pharmacy Technician that has spent almost 20 years working in hospitals in acute care, outpatient care and long term care facilities in two provinces with acute care being the majority of my career. I was slowly working on transitioning to more of a health IT/informatics role but that all went sideways after being off work for almost 6 years. At this point so much has changed with the move to Physician order entry and most support roles being in person.

I am trying to build off of my background but I am open to anything that would be remote.

I have been tasked with finding online training programs/courses/certificates/etc. that I could work on to make transitioning to remote work possible. The big issue is finding programs that would satisfy what workers comp wants and finding a program that is less than 2 years.

Any ideas of careers or experiences for those that have had to pivot to other careers that can accommodate their disabilities would be greatly appreciated so I can research programs, skills, etc. that I can work towards.

Thanks for reading my long rambling post...it is really appreciated.


r/healthIT 5d ago

Advice Start up idea to help elderly

0 Upvotes

Hi everyone, I am looking for advice from founders or operators who have built businesses serving older adults or caregivers.

Ever since childhood, I’ve felt drawn to helping the elderly. I volunteered in nursing homes, worked as a medical scribe, spent time calling seniors for virtual companionship during COVID, and now I work in remote patient monitoring (RPM), where I help healthcare organizations scale programs that primarily serve Medicare patients. The more experience I gain, the more I realize something seems to be missing.

Healthcare has gotten better at collecting data (blood pressure, glucose, weight, etc.), but many older adults are still isolated, overwhelmed, or simply don’t have someone consistently checking in on them as a person. Adult children are busy. Care teams are stretched thin. There seems to be a gap between clinical care and human connection.

I’ve been thinking about starting something that focuses on regular companion calls, care navigation, helping seniors stay connected to their care plans, identifying non-medical needs, and escalating concerns to family or care teams when appropriate.

Here’s where I’m stuck:
I have experience in healthcare operations and client success, but I have zero startup experience. I don’t know how to build an app, validate an idea, find a technical co-founder, or even determine whether this should be a business, nonprofit, or something in between.

For those of you who have built companies in aging, caregiving, digital health, or healthcare services:
What would you do first if you were starting from scratch?
Is an app even the right place to begin, or should this start as a manual service?

Edit: US based, PA.


r/healthIT 5d ago

Career and remote jobs after Master's degree?

5 Upvotes

I'm currently doing an online health informatics MS with a data analytics concentration through a good US university, but am a bit concerned I may not be able to find any work in the current market. My bachelor's degree was in Neuroscience, and I have several years of work experience as a pharmacy tech in the US as well as some internships/placements in different UK-based research labs. Right now, I currently work remotely as a junior data scientist for a small non-healthcare related company that allows employees to digital nomad.

I don't want to be forced to relocate to random cities, but is it realistic to expect to find a remote job with this sort of degree? My masters offers a thesis option, so I wanted to go all in on doing more research and hopefully making some connections, which is difficult when you are studying fully online.


r/healthIT 6d ago

Who designs EHRs for school nursing?

7 Upvotes

I’m an LPN who spent 15 years as a school nurse before moving into ambulatory care/care management. I’ve always felt that school nursing EHRs are often designed by people who don’t fully understand school nursing workflows or documentation needs.
Does anyone here work on K-12 school health EHRs? Do vendors use school nurses as subject matter experts or consultants when designing these systems?
I feel like I could offer valuable insight into documentation, medication administration, immunizations, screenings, parent communication, and the day to day workflow. I’m curious if roles like this exist.


r/healthIT 7d ago

Proposed Security Rule - Faxing

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1 Upvotes