We bought our truck in 2024 with 47k miles on it since purchasing, we have replaced the driver side turbo twice. (And we found out that it had been replaced just before we purchased it, which was not disclosed to us before the sale). So 3 turbo replacements, all driver side, all in 70k miles. It just went out AGAIN (77k miles) we had it towed to the shop that repaired it 6 months ago, they said we needed to bring it to Ford as they guarantee their parts for repair within a certain window and we're in it.
We bring it to Ford, let them know its a parts warranty repair, they immediately tell us "well we have to charge you $190 for diagnostics because our guys need to get paid" I said okay, they call back a few days later and say "it's actually the passenger side turbo this time." (Which I feel is a cop out to not have to cover the repair for free, but really at this point that's just a small additional issue.)
I feel at this point (4 turbos in 77k miles) regardless of side, this is unacceptable and there is a larger underlying issue that Ford is failing to address. We've spent (even with our after market warranty) $2500 in repairs in the past year just on turbos. I don't want to pay for another without a root cause being determined just for it to go again in another 5k miles.
I am wondering if anyone here has had success getting something like this escalated within Ford corporate? Our local dealer doesn't really seem to be willing to help on this.