I'm writing this to get an idea of others' experiences, and to get an idea of the level of responsiveness I should expect from their support channel.
My order was for a GBA Pro, and a GB X7.
The package arrived late this evening, containing two small square brown cardboard boxes.
In one, the GBA Pro cart was loosely jumping around inside the case, probably from jostling during shipping.
The GB X7 cartridge was missing from the case altogether.
This package appears to have come from somewhere in New Jersey, via Meest USA, a warehouse/shipping/logistics company.
How long should I wait before I contact my card company and request a partial chargeback?
EDIT for info: I ordered directly from the Krikzz site, and submitted a request via their support form.