Hi all, thanks in advance.
I am a fairly new baby groomer, though I have a zoology degree with a focus in canine behavior and years of experience handling dogs. So I feel that I have a very good foundation for working with dogs.
I don’t do full haircuts yet, just a glorified bather who has their own clients and makes commission. I’m working on my outline trims and have an artistic eye so I expect once my scissor and clipper skills improve I’ll have a knack for the natural proportions.
But due to my bathing status and to my location (SW USA, where a lot of people have outside or farm dogs) a lot of my clients are folks whose pups have never been groomed before, or at least not regularly. I get tons of huskies, heelers, collies, pyrenees, chows, shepherds, shelter mixes, etc. A lot of them are very nervous and flighty especially in our high-volume cage free salon environment. I will say out of all the cage free setups I’ve seen ours is definitely very well managed and the dogs do truly enjoy it, but it’s also chaos all the time 😝
I have read The Other End Of The Leash and know a lot about how my body language and tone/handling conveys information to dogs even when we don’t intend it. I always take it very slow with my nervous babies, talk to them, tell them everything I’m doing, give them tons of love and praise and when I do need to correct a behavior I am firm but kind. Slow, firm, gentle massaging touch always. Lots of treats if they can have them. Always being positive even when frustrated, giving dogs breaks and taking them myself when needed. Overall reminding myself every day that this is a terrifying experience for a dog who has no idea what they’re doing, and trying to make it the absolute best I can!
I am very proud to say that every single one of my clients who has come in scared has been strutting their stuff and so happy, attached to me by the end. The pictured pup jumped at every touch yesterday, wouldn’t let anyone but me touch him/pick him up (he didn’t want it but we came to an understanding!) wanted to fight for bath, dryer, and nails. But he was so sweet and treat motivated and by the end he was bouncing around the salon, taking pets from others, even jumped up on my table by himself to hang out!
I really enjoy working with these nervous dogs and helping them to realize grooming isn’t a scary experience, or it doesn’t have to be. If anyone has further suggestions from their experience I would love to hear them. I am always looking to learn and improve so I can be the best I can for the babies that are entrusted in my care.