My wife’s Baby Lock Regalia won’t initialize and communicate with the carriage when turning on. She has replaced the tablet, updated the software on the tablet and the carriage, changed the data cables, uninstalled and reinstalled everything after turning everything off and unplugging it for an hour, everything…
This started after we moved her stuff into a new room 2x as big but apparently it had been acting wonky before. Have had repair guy out once with two more no-shows for the same guy and from hearing her tell me what he tells her, I doubt he’s got a clue as to what to do.
She took matters into her own hands over the past weekend and the first time she installed the same system on the tablet and carriage, it found the motors and fired right up. She did two quilts, turned it on and off between each one…no issues…and then we were supposed to have severe weather so she turned it off and unplugged it. When she plugged it back in…it’s a brick. The tablet works fine. It has the right software. It says the carriage has the right software. It connotative the motors.
Is there a closet Baby Lock technician on this subreddit that has heard of this before and has any answers? This is making her very crabby….
Please help!