r/lossprevention 5h ago

Body cams useful?

4 Upvotes

Hey guys We’re building a body cam for retail employees that continuously records (with a 30 second pre event buffer) and lets employees send a one-tap panic alert with live video and location.

Would body cams be helpful? Will companies buy them?


r/lossprevention 21h ago

DISCUSSION Bad Stop Stories

7 Upvotes

What are your anecdotal stories about bad stops working in LP? Bad-stops are usually zero-tolerance from what I’ve seen but i’m interested to see the situation and the outcome. Thank you!


r/lossprevention 17h ago

LP With Kohls?

3 Upvotes

Hi everyone,

I was recently offered a position with Kohls as an LPS. I’m currently employed with another retailer in LP and I’m trying to weigh the pros and cons for myself. iIt would be a pay raise and come with more management type experience compared to my current position.

If you work or have worked for Kohls:

  1. How metrics focused is the company? What are the internal/external expectations and do merchandise recoveries count towards external metrics?

  2. When was the last major restructure for the LP department? Do you foresee mass layoffs or positions being cut in the near future?

  3. How is the company culture? Do store teams feel receptive to LP initiatives or is there an us vs them mentality?


r/lossprevention 1d ago

Question First 2 shifts done training up as a lp honesty love it soo much to learn but never felt more welcome by a team by management in all my years of working anywhere question for any lp or ex lp how long did it take u to learn everything?i really wanna learn but alot to take in how u remember it all?

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1 Upvotes

r/lossprevention 1d ago

Career advancements

12 Upvotes

Currently I’m an AP coach for Walmart after being an API for about 3 years. Just wondering what company has the most possibilities for advancement. It seems as once your at AP coach for Walmart your capped unless you go to be a MAPM.


r/lossprevention 1d ago

QUESTION Burlington Asset Protection Supervisor

1 Upvotes

What does this role look like?? I heard it’s door deterrent and uniforms which is something i’m not at all looking for. Wondering if it’s more than that. I’m coming from home depot asset protection, plain clothes, floor observation.


r/lossprevention 23h ago

QUESTION I’m curious how this practice is ethical in situations where the consumer being followed is a veteran with PTSD.

0 Upvotes

Hi all workers in the loss prevention field of retail! I’m not in opposition to loss prevention. I get it. A company deserves to be allowed to protect its profits from theft. And I understand that AI is a technology being leveraged in this field. However, I’m curious about the ethical implications involved in floorwalking, specifically in the case of following a veteran with PTSD who may be trained in threat response. It feels like subjecting someone to circumstances that trigger their threat response is highly unethical. Has this issue ever surfaced in the world of loss prevention, and if so, can anybody weigh in on this?

Edit: I thought I was inquiring about a very real phenomenon, but it’s clear that I’m jUsT pRoJeCtInG. Thanks for showing me that the professionals in loss prevention are too scared to have a rationale discussion about their line of work.

Edit 2.0: I asked a question about people being triggered and the edge-lords came out because they got triggered. If you don’t like me questioning your ethics, then don’t be unethical. 🤣


r/lossprevention 2d ago

Target

0 Upvotes

If I did not get caught from target in person can they mail me chargesv


r/lossprevention 3d ago

DISCUSSION How long would this guy last where you work?

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197 Upvotes

r/lossprevention 3d ago

QUESTION Recognizing people during COVID

1 Upvotes

I was thinking about this today. Apparently some big stores like Target have a wall of pictures of banned customers and repeat shoplifters. With everyone wearing masks, I assume it made your job extremely hard? Just curious.


r/lossprevention 5d ago

VIDEO Crappy Lord & Taylor LP office & detainment room

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14 Upvotes

Office is at 38 minutes.

Wow this looks like an awful set up. I feel bad for the guy who had to sit with the SL while the rest of the team chilled in the main office.


r/lossprevention 5d ago

FLOOR SURVEILLANCE TIPS

7 Upvotes

Give me some of your best tips! Thanks


r/lossprevention 5d ago

QUESTION Is Lowes Ap Schedule being moved to chronos

4 Upvotes

Are Lowes AP schedules being put into chronos ?


r/lossprevention 5d ago

QUESTION Weirded out by amount of cameras at Barnes and Noble

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0 Upvotes

DISCLAIMER: Pic is NOT of this store, its just a publically available image I pulled to give an example since i didnt take a photo myself. Also not sure what sub to post this to, so...

A lot of B+N in my state are fairly old-school, but I recently checked out one of the newer ones that opened in the past 6 months. While there I started to notice a weird abundance of security cameras.

Obviously you have the classic lil dome like in the top right of the pic, but also the newer model ones in the tip left of the picture (look for the brightest light in the top middle, tgen slightly left). There was just cameras EVERYWHERE, hell even like 3 hanging within the same small space.

It caught my eye because I worked LP at other retailers for a couple years so i take more note of it, plus i am a big, non-white man who likes to carry a big slung bag so yeah... im used to a certain amount of following and noticing this stuff.

Anyways, just writing this because it weirded me out how many cameras there were. I've worked at more expensive brands that could barely afford 2 or 3, meanwhile B+N is stacking like 30 in new stores?? And these new stores dont seem the type of place where empty domes are placed. It feels slightly creepy, for a bookstore.

Anyone else find it really weird? Or seen these new styles of camera they put every 10 feet? Is there a GIANT shoplifting problem bankrupting B+N im not familiar with??


r/lossprevention 5d ago

Employment Question Amazon LP

2 Upvotes

Anyone have experience with the hiring process for an Amazon LP Specialist?


r/lossprevention 6d ago

Employment Question Next opportunity

9 Upvotes

Looking for some advice from other LP/AP professionals out there.

I’m in the process of job searching after a year and 4 months at my current company (private company that is winding down business). I have 11 years of corporate level experience in both internal and external investigations, fraud, corporate regulatory compliance, risk management, etc. I also have my CFE designation.

I’m having trouble finding positions to apply for. I’m based in N Texas. I’d love to get into banking but have no “true” banking experience. Besides LinkedIn does anyone have any other websites I could use for my job search?


r/lossprevention 8d ago

An unpopular opinion I have, you’re welcome to change my mind:

59 Upvotes

I’ve worked for 4 different companies over the last 10 years in LP. I’ve held higher, salaried roles and I’ve also had a role specialized in internal theft. In one of my previous positions, I ranked third in the company in closed internal investigations. I’ve caught plenty of shoplifters, interviewed plenty of internals, moved tons of cameras, and helped stores all across the country, and maybe I’m a bit jaded, but my conclusion from all of it is….

Your shortage isn’t caused by theft. Not by internals, not by externals. A small portion of you in huge metro areas where people are running out the doors with garbage bags full of expensive items, maybe. The rest of you? Your shortage is caused by operations.

Investigations are fun. It’s rewarding to find the bad guy and close out a case and hold someone accountable, but your inventory is still showing every year that you’re missing tens of thousands of dollars, if not hundreds of thousands of dollars, in some random departments that you’ve never seen your internals or your externals even set foot in for more than 25 seconds. Have you dug into the reporting in those areas?

How much of it is caused by a lack of training and accountability in the associates who are associated with that area and the processes that could cause shortage there? How much of it isn’t someone being dishonest, just incompetent? Personally, when I dug into those numbers, the answer was underwhelming. A lot of cameras got moved and areas throughly watched for shoplifters while in the meantime, someone lost 5k on a pallet of plastic totes up in the steel in the backroom.

Just curious to see if anyone else reached that point. I’ve been promoted to stay at home parent and my days consist of using the skills I learned to chase a toddler around and interrogate them, but I still have a fondness for this field.

ETA: my challenge to you if you’re reading this post is today, go check on the new guy in the back room. Let me know if he’s doing okay, because he probably isn’t.


r/lossprevention 8d ago

QUESTION Walmart Self Checkout AI(?) detection

7 Upvotes

Just a regular shopper here. At my local Walmart they have revamped the self-check out and it tracks the movement of product and it will flag any movement of product from cart to bag that it considers suspect. I am all for this, at first, but it seems to be flawed and is very frustrating now. I scan 2 bottles of Coke, but because I moved the wrong way, it tells me "Associate on the way". Wouldn't it be better to tie this AI Tracker to what is being scanned? i.e. I scan 2 bottles of coke, it sees I have 2 bottles of coke, do not flag it as suspect.

I (I should say my 2 boys as they help me scan things) have stumbled into flaws in the system that just allows skip-scanning. If I was a bad-actor and was intending to find flaws, I am pretty sure there are a lot more.

Does this new system even help LP? It seems to lead towards false sense of security through security by obscurity.

Of course, since I am just a shopper, I am not seeing the whole picture. I am just annoyed that this new system seems to frustrate the honest customer more that it helps catch losses.


r/lossprevention 8d ago

Employment Question Any insights? Neiman Marcus Asset Protection Investigator Interview

1 Upvotes

I have an interview this Tuesday for an Asset Protection Investigator position for Neiman Marcus.

I was wondering if anyone had worked there in this role before or interviewed for the position.

I really have no idea what to expect. The pay range is surprisingly high compared to a lot of other retail places in this area.

Thanks.


r/lossprevention 8d ago

NEWS I Went Inside America’s Top Lab to Prevent Shoplifting. It Was More Revealing Than I Could Have Imagined.

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24 Upvotes

r/lossprevention 8d ago

QUESTION Investigations Motivation Help

2 Upvotes

Hey all! Long time lurker. Throwaway for anonymity.

This is in regards to Supply Chain/Logistics Loss Prevention in a union environment, so we mainly deal with internal theft mitigation, and the external tends to be vendor concealment or dealing with over the road trailer break-ins which my team doesn't touch much.

I was wondering if anyone had any tips on increasing motivation for investigations with a team. I am still green as a supervisor, but I have been in security for about 8 years. When I was in their shoes, I was trying to chase the cases, and ask the "whys" and genuinely wanted to build cases. Does anyone have any tips on getting others excited or more willing to follow through with their findings? I want to try to approach this without accidentally micro-managing too much. Genuinely want my team to succeed.

Apologies if this post is rule breaking.


r/lossprevention 9d ago

QUESTION How can I be less obvious to surrounding customers when watching someone?

16 Upvotes

So I was signed off as an API at the end of March this year. On two occasions now I’ve been accused by a third party of looking like a kidnapper while watching someone. The first one completely burned me by yelling across the store, informing the subject I was watching her. Then approached me and demanded to know what I was doing. After explaining I wasn’t doing anything wrong she said that traffickers do the same thing I do. I disengaged and went back to my office. Then yesterday a woman seen me in one part of the store while I was watching someone and then seen me again in another area and approached me and asked if I was a kidnapper or a secret shopper. Again I informed her I wasn’t doing anything wrong. Luckily she didn’t make my subject aware of the situation this time but it’s really frustrating. I’m still getting my apprehensions but what can I do to avoid these situations? And how should I handle them when they happen?


r/lossprevention 9d ago

New AP Help

1 Upvotes

Hello all, two months ago I landed a job in asset protection for Home Depot. I worked for the company for two years in the garden department whilst I finished my bachelor's degree. Turns out that is rather rare as they informed me they virtually never hire a candidate who does not have previous experience. In my interview my DAPM and immediate supervisor mentioned they want to "purge the old guard". In their minds, AP's should be more attuned to the operations and operational issues within the company to mitigate theft and loss in general. I suppose they figure that an internal candidate will perform better in this regard but it has left me somewhat confused. They say that apprehensions are the most important thing but the landscape and nature of the job seems to be shifting to more of an observe and report type of job given all the restrictions AP's have to follow when making an approach. All of this is to say that I have been unsuccessful in getting anyone to come back to the office with me for processing. Instead, all of my apprehensions have come from RAI's or risk averted incidents(this is when I make an approach and the shoplifter refuses to return inside the store) which leads to law enforcement to ID my suspects and press charges. Given all this I have strived to build solid relationships with cops, detectives, and store associates. Recently I completed an internal investigation worth 5k and had a large bust involving 3 suspects and law enforcement on scene to intercept. All of this to say I feel like I am underperforming due to my physical apprehensions being low. For those more experienced could this be because of some personal failing on my part? What am I missing?


r/lossprevention 9d ago

QUESTION Target AP

6 Upvotes

I have been working at Target for a little under a year now in produce, and have been propositioned with a position in AP. Any tips or things to know so I can prepare? Thank you sm in advance :)


r/lossprevention 11d ago

QUESTION Target AP Specialists

9 Upvotes

Anything you've had happen to you recently that made question jumping ship to another company/role. Could be a change in policy or leadership.

Trying to gauge the current culture and see whether I should accept a role as an APS at Target.

Whats your day to day like, typical problems you come across, etc..

Just an fyi I have 8+ years experience in LP/AP. With comparable experience to an ETL/APTL. The Job market is ass right now, so looking to keep myself busy in the field.