r/DisneyPlus 21d ago

Tech Support Monthly Tech Support & Missing Content Thread

3 Upvotes

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.


r/DisneyPlus 5d ago

New on Disney+! "Descendants: Wicked Wonderland" || Disney Channel || now streaming!

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14 Upvotes

r/DisneyPlus 20h ago

Discussion Double Charge, EC?

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7 Upvotes

Is this double charge for Disney+ and Disney+ EC normal or am I wasting money unknowingly? I have the bundle with Hulu and HBO Max if that’s relevant?
I’m getting chargers $19.99 for Disney+ and $19.99 Disney+ EC separately.


r/DisneyPlus 1d ago

News Article ‘Afterlife With Archie’ Series Based On Comic Ordered By Disney+, Gets Halloween 2027 Premiere

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35 Upvotes

r/DisneyPlus 1d ago

New on Disney+! "Camp Rock 3" || Disney Channel || streams August 14!

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4 Upvotes

r/DisneyPlus 2d ago

New on Disney+! "King of the Hill" || Hulu || season 15 now streaming!

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54 Upvotes

r/DisneyPlus 2d ago

News Article ‘Shifter’ Series, Based On Graphic Novel, In The Works At Hulu From ‘Severance’ Trio Adam Scott, Ezra Claytan Daniels & Eli Jorné

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8 Upvotes

r/DisneyPlus 2d ago

What Should I Watch? Marvel TV series full watch ordee

0 Upvotes

I've just started to rewatch daredevil at episode 1, as I previously dropped it just after season 2 started. However with Spiderman and doomsday coming out, what order should in watch everything. Daredevil born again, Jessica Jones, Luke Cage, Iron Fist, Punisher ... I understand there is some cross over and tie in's but do I really need to watch all of them?


r/DisneyPlus 3d ago

Discussion Disney Plus officially launches in Croatian language (UI, subs, dubs).

12 Upvotes

Disney+ now officially supports Croatian across the platform, including:

  • User Interface (UI)
  • Subtitles
  • Dubbed audio

r/DisneyPlus 3d ago

Question Next Up Popup

2 Upvotes

I have auto-play disabled, but when the credits of a TV show start there is a popup in the lower right corner to go to the next episode. is there a way to get rid rid of that? On Roku and Fire TV, hitting the back button just goes to the previous screen. Rewinding back will get rid of it temporarily, but it comes right back up after a couple seconds.


r/DisneyPlus 4d ago

Question Block specific shows

27 Upvotes

Does anyone know if you can block certain shows? I do not want my kids to be able to watch the new creator series/YouTuber stuff.


r/DisneyPlus 5d ago

Discussion Horrible handling of July change to third-party-billed subscriptions

32 Upvotes

According to support, (support) leadership has passed down to agents that there was a change in July to split-billing for third-party-billed subscriptions. This affects, for example, those who get Hulu through Spotify, T-Mobile, DirecTV. It also seems to affect those who get Disney+ bundle through Kroger Boost.

All in all, this is a huge mess. Their public FAQ has not changed and still indicates that 3rd-party-billed subscribers should be getting their adjustment credit if they sign up for a bundle: https://help.disneyplus.com/article/disneyplus-existing-disney-hulu-espn (Note, the asterisk has to do with the ability to upgrade the bundle through the third-party biller and is irrelevant to this conversation.)

They clearly have not communicated (successfully) this change to support agents who still to this day are telling customers that this is a glitch whereas others are saying they have specific instructions that this is intended. To make matters worse, it appears the specific instructions, if they do exist, are to make it clear that this is a change to do with people getting these services "for free." However, this is not universally the case: for example, T-Mobile allows you to buy Hulu through them, and you would be paying the same amount as you would directly to Hulu. Of course, agents have basically been trained to just say that expecting a discount when you are getting something "for free" is wrong...

The only emails anyone seems to have gotten have been about "duplicate subscriptions" and a link to an entirely irrelevant FAQ page. There is no notification otherwise that this billing adjustment is going away and should not be expected going forward. Many people have been unexpectedly hit with this systemic change.

Support also acts like this is some sort of edge case, when in reality, this adjustment for combining subscriptions with split-billing has always been an integral part of their bundles and platform. It is truly shameful how this has been handled, and there is still no clarity or publicly-facing information.

This leaves people in a position where:

  1. There is no notification of a change in price, and people are getting charged more than expected.

  2. There is no public information regarding this change.

  3. Support agents cannot be trusted to give the correct information. Depending on who you get, you might get a different answer.


r/DisneyPlus 6d ago

New on Disney+! "Futurama" || Hulu || new season streams August 3!

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30 Upvotes

r/DisneyPlus 6d ago

Question Did anyone know when Disney+ Hotstar X version will migrate to Disney+ Global app?

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26 Upvotes

Rumors said that some content on the Global version of Disney+ has Thai, Malaysia, and Indonesian subtitles now


r/DisneyPlus 6d ago

New on Disney+! "Wizards Beyond Waverly Place" || Disney Channel || four-part finale event streams August 5!

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20 Upvotes

r/DisneyPlus 6d ago

Disney+ Perks Your chance to win a signed copy of The Testaments novel!

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8 Upvotes

Gilead awaits. Don't miss your chance to win a signed copy of Margaret Atwood's The Testaments - the #1 New York Times bestselling sequel that inspired the hit Hulu Original series. Enter now: http://di.sn/6005BDvx8J

NO PURCHASE NECESSARY. Ends 7/31/26 at 8:59 AM PT. 50 U.S./D.C.; 18+. Official Rules/Odds/Free entry method: http://di.sn/6000BEZ86w Void where prohibited. Sponsor: Disney Streaming Services


r/DisneyPlus 7d ago

New on Disney+! “It’s Always Sunny in Philadelphia” || FX || season premiere August 17!

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19 Upvotes

r/DisneyPlus 7d ago

Discussion Arabic and Hebrew audio tracks and subs now available on Disney+ for the USA!

17 Upvotes

They've technically been available since yesterday as far as I know but yes many movies and I'm sure series as well have both Arabic dialects (Egyptian and Modern Standard) as well as Hebrew available now for Disney+ in the United States.


r/DisneyPlus 7d ago

Discussion Croatian audio tracks are now available on USA Disney+! Not sure about subs though yet.

10 Upvotes

Since I technically only care about the audio tracks vs subtitles yes I am very pleased to report that as of this morning here in the USA Croatian audio tracks are available for many movies (Idk about series yet) including some more recent movies that did not get a HQ audio Croatian airing or on VOD services in the Baltic regions.


r/DisneyPlus 7d ago

Question Hello, does disney+ end your subscription after the full day or before the day starts , World Cup final on the line lol

6 Upvotes
  • You have cancelled your plan, and your access will end on 19 July 2026. Any add-ons you’ve subscribed to will expire at the end of their monthly billing cycles. Not ready? Restart your subscription to continue watching.

r/DisneyPlus 6d ago

Discussion Play Speed Options 🙏🏼

0 Upvotes

I realize it’s a pipe dream but on the very small chance an employee with pull sees this.

I want the option to watch at 1.5x- 2x speed please. Netflix lets me! 😂😩.


r/DisneyPlus 7d ago

New on Disney+! "LEGO Star Wars: The Mandalorian" || Star Wars || an all new special streams September 2!

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57 Upvotes

r/DisneyPlus 8d ago

News Article Netflix and Disney+ users could be hit with BBC licence fee under UK government plans

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121 Upvotes

r/DisneyPlus 7d ago

Discussion User Interface rant, from a demanding and insane man.

0 Upvotes

I just cancelled ALL my streaming services, because I'm changing jobs, and need to shuffle around the payment/renewal date. Not getting paid 25th OEM any longer, getting paid LWD. Pain in the neck, but it is what it is.

However, it does my nut in that these streaming (so called) GIANTS can't figure out a subscription date switch arrangement with people. I mean, it's like £0.49 and bit per day on a 30 day month for £14.99, charge me £2.50 or risk me not renewing in 5 days time.

Aaaaaaanyway, don't think I'm getting Disney+ back though. Here's a list why, in order of increasing lunacy :

  • On desktop, the full screen exits to normal between every episode. Annoying but not difficult to remedy. But a real pain when binging a series with a short episode run-time.
  • Login on a smart TV or streaming device. They are the only streamer that doesn't use a QR Code, and that logs you out for no reason, at an alarming frequency. Can't believe I have to sit here and type out with direction arrows. I'm old, so having a nice short AOL email is great. Until you get to the fancy password my PWM generated for me.
  • ADs. Why do I pay top tier for no advertisements, and still have to click and skip an internal add between episodes of a show? Since when did "No ADs" mean, only our ADs for things actually available on this service? Amazon does it too.
  • Auto-Play. Man fuck Auto-Play, all the homies hate that shit ass feature. Don't quit off something quick enough? Guess what, new something starts, and if you're not quick enough then ... Sits in your "continue watching".

Yeh, so not sure I want to renew when the time comes on the 1st of August. Especially since I'll need to sign back into 3 TV's.


r/DisneyPlus 9d ago

Disney+ Perks Your chance to win the Disney x Pandora Moana Collection

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10 Upvotes

Answer the call of adventure! 🐚

Now until July 24, enter our Disney × Pandora Sweepstakes for your chance to take home the entire Disney's Moana collection: http://di.sn/6000BDvvou

NO PURCHASE NECESSARY. Ends 7/24/26 at 8:59 AM PT. 50 U.S./D.C.; 18+. Official Rules/Odds/Free entry method: http://di.sn/6004BDuxEn Void where prohibited. Sponsor: Disney Streaming Services LLC.