Discord Support has ignored my phone number issue for over a year
About a year ago, I removed my phone number from my Discord account. Since then, I have been unable to add it back.
I have contacted Discord Support more than 10 times regarding this issue, but the response has always been the same automated message:
The issue is not that I don't receive confirmation emails. The issue is that my actual problem has never been investigated or resolved.
I understand support teams handle a large number of requests, but receiving the same automated response repeatedly for an entire year without any troubleshooting or escalation is extremely frustrating.
I have:
- Confirmed that I own the account
- Confirmed that the phone number belongs to me
- Submitted multiple support requests over time
- Followed the instructions provided by Support
However, the phone number still cannot be added back.
I am not looking for a generic ticket confirmation. I am asking for an actual review of the account restriction or phone verification issue.
If any Discord staff member can help escalate this case, I would appreciate it.