Crestron Mobile Pro (iOS) and CP3

First of all: This is not about the Crestron App, Crestron Go, or Smart Graphics. I'm referring exclusively to the old Crestron Mobile Pro app with the purple icon.

Has anyone successfully used the old Crestron Mobile Pro with a CP3? According to Crestron's (rather old) documentation, this combination should work.

Unfortunately, I can't establish any connection to the CP3. The app simply loops through:

Connecting → Reconnecting → Connecting

There is:

• no error message,
• no activity in the Text Console,
• no "Online" entry in the IP Table,
• no entries in the Error Log.

The CP3 requires SSL (TLS 1.2). This makes me wonder whether the old iPad 2 (iOS 9) and the legacy Mobile Pro app fully support TLS 1.2.

In theory, authentication should also be required. However, it's not clear whether this applies to a Crestron Mobile Client, since an old XPanel (EXE) connects to the same CP3 without any issues.

On the other hand, a Crestron Mobile Client can still be added in the latest version of SIMPL Windows without any warnings or compatibility messages, which makes me believe that this combination should still be supported.

My setup:

• Latest Crestron software and database
• CP3 running the latest firmware (I also tried downgrading to FW 1.6003 without success)
• iPad 2 running iOS 9
• Crestron Mobile Pro v2.00.75

The exact same project works perfectly with a Series 2 processor.

For troubleshooting, I reduced the test project in both SIMPL Windows and VT Pro-e to a single button, so the project itself is about as simple as it can be.

Has anyone managed to get this working with a CP3, or can anyone confirm whether the old Mobile Pro app is still compatible with current CP3 firmware?

I have a customer that we installed a Crestron Dell UC engine and they're getting choppy video when you share it through the UC engine. Here's the flow that we have going:

Crestron AM-3200-WF HDMI out --> UC-PR rx out --> HD-CONV-USB-260 with cam in from QSC Core 8 Flex --> dual USB to UC engine.

When content is shared from the touch panel, the video is very choppy and hard to watch. We've tried new cables between devices, different source devices, changing resolution, and even using a laptop in place of the UC engine for the sake of testing, and it all seems to come down to something in the Dell itself. We had it RMA'd and when we got the new one installed it was good for a day or two and is now having the same choppy video issue.

Has anyone else run into this problem or have any other suggestions of things to try? My next thought was trying just another HDMI to USB for the air media and USB from the QSC to the UC engine for audio and camera.

Hi everyone, I have a TS-1080-UC variant and want to switch it to standard HTML5 mode so I can upload my Crestron Construct UI. Is there any way to switch this UC model to standard touch screen mode?

Hi Guys,

So we are recently executing a lighting control project using crestron CP4 and the lighting contractor is providing his own KNX IP Gateway (Theben)
https://www.theben.de/en/ipsecure-router-knx-9070770?srsltid=AfmBOoptpMwVug3i-AYb-WbqmJwy4p7Y4Y3-J7dJsvtRqUFMB_9Wvul8

Im not really experienced in this, would really appreciate if anyone can help me with this integration.

I've been having a ton of issues getting PTZ control with my cameras. I have a 1beyond camera management system that is connected to a Vizrt TriCaster Flex. When this was set up it was set up with the default Sony VISCA port number and PTZ controls. This will not work with Crestron cameras because they default to port 52381 when Crestron provides controls over port 5500.

I hope this helps the other person in the world that runs into this!

saw this video https://www.youtube.com/watch?v=zueD2mppXEw and curious

i downloaded the latest version separately and tried to install. it download SQL server 2008 R2 and keep failed saying required component could not be downloaded. my windows version is shown.

i read that computer's name can't be more than 6 words, already change that.

tried downloading SQL server 2008 R2 separately SQLEXPR_x86_ENU from Microsoft and crestron studio still can't be install. it popped up a window saying requires Powershell 2.0

NET framework 3.5 already checked. should I install powershell 2.0 first? but SQL server installed succesfully and crestron studio still can't be install. any help would be very grateful!

I am based in the UK and have a few Crestron wall switches I no longer need. All are either unused, new in boxes or used and taken from my own installation. I have:

2 x CLWI-DIMUEX-W - new in original, opened, boxes

3 x CLWI-DIMUEX-W - used, working and cosmetically good. These include white surrounds

1 x CLWI-DIMUNEX-W - new in unopened box - now SOLD

2 x CLWI-DIMUNEX-W - used, working and cosmetically good. White surrounds included

2 x CLWI-SWEX-W - both new, 1 in original opened box, 1 unopened box

1 x CLWI-1SW2EX - unused in opened box but packing removed.

All available on eBay but open to offers here if anyone is interested. Happy to send photos.

it would also be cool if modern tvs and sources like rokus had av over ip built in and all you had to do is connect an ethernet cable to a switch to be able to see the content and the smart remote would recognize it automatically getting rid of an HDMI connection. - obviously this would not any time in the near future but would be a very seamless process for the end user.

I have been building Custom Crestron Home Drivers for a while now and have decided to begin make a selection available for sale. My drivers are focused on the UK market with Sky Stream, Sky HD, Sky Q (coming soon) IP control. I will be adding more over next few weeks and if any Crestron dealers/installers have an suggestions for drivers they would like to see please get in touch.

http://home-ergonomic-programming.co.uk/

All feedback good or bad is welcome.

I’m trying to set up an audio routing system and could use some advice. I have 3 inputs and 2 outputs, and I need to be able to control them completely independently.

For example: I want to play Input 2 through Output 1, while simultaneously playing Input 3 through Output 2. I also need the ability to switch any input to any output on the fly.

Using DSP 1283 with RM4/ TSW1050

I have everything programmed to work on the dsp, i just dont know how to do the input selection

I have a residential Crestron CP3N system that has worked great for years. After the processor's power supply failed, I replaced it myself. Since then, a few IR-controlled functions have stopped working. While replacing the power supply for the CP3N, the wiring behind the processor, the IR connections came out and need to be checked and reconnected. Unfortunately, there's very little slack in the wiring, so I can't access the back of the CP3N well enough to do it myself.

I already have:

• Original SIMPL Windows source code
• Crestron Toolbox access
• Support PC connected to the processor
• Full project backup

I'm not looking to upgrade the system (since I am sure the original dealer wouldnt be too happy with me doing that). Eventually I will replace the processor eventually but I don't mind to do some minor upgrades if we are able to. I'm simply looking for someone experienced with legacy Crestron systems who can open the rack, inspect the wiring, reconnect anything that's come loose, and troubleshoot the existing setup. Also if you know any programmers who can do some minor changes, that would be cool too.

I also have some minor things that need to be replaced like Speakers in some locations, also (checking on power on my Subs since its off on the rack)

If you're in Orange County (or nearby), please DM me with your experience, availability, and hourly rate.

Looking for the latest DigitalMedia firmware (.PUF) for a DM-MD16X16. I'm running v4.102.291100063 (2017). The chassis is reporting "Please upgrade card firmware" and "No CardReady Signal" after installing DMC-4K-HDO cards. I have legitimate hardware but Crestron won't provide firmware because I'm not a dealer. Looking for someone who can point me to the correct PUF package or assist with updating.

I'm having issues with my current setup of crestron, logitech, and biamp equipment. Everything is on a isolated network and were having time sync issues caused by the fact that there is no NTP server on the network or any way to reach one. Does anyone know how we can use the CP4N as a NTP server to fix this issue?

Edit: changed NTB to NTP

Hi folks - After my time in Vegas last a few weeks ago, i decided it would be fun (and potentially valuable) to attempt to build a roulette game in Crestron!

I built the UI in Construct, which is where the first challenges arose. The roulette "table" is an image file i made. The idea is a clear button would be over each number that allows you to place your respective bets. It's correct in CC, however does not appear that way in the browser. Secondly, the "Spin Wheel" button should be green. Again, correct in CC, but not here. Lastly, notice the clipping of the text in the payouts box.

Aside from those issues, the program is build using two S+ Modules - one to handle the winning number, the other to handle the player bets. It's been a fun challenge! I'm working through a few bugs and refactoring some code to make it simpler. I'd be happy to share if anyone is interested!

Also, considering making a video series of how i worked through it. It might be good content for new programmers.

Anyway, any ideas about the UI errors? :)

Does anyone know how many entries is available on DIN-DLI IP table? The previous model DIN-DALI-2 was supporting only one.

Hello everyone,

I recently got a used Crestron DMF-CI-8. When I power it on, the front display does not show anything at all. At this point, I am not sure if the unit is faulty or if the display was disabled in the configuration.

I do not have Crestron Toolbox, so I am trying to find another way to connect to the unit and factory reset it.

The chassis has two cards installed:

• DM-NVX-351C
• DM-NVX-350C

I tried connecting via Ethernet, but I do not know the IP address. I also tried connecting to the chassis through the serial port. I have three different RJ45 serial cables, but none of them worked.

I removed the top cover of the unit so I could access the cards directly. I noticed there is an SW4 switch on the cards, and from what I understand, it reboots the card.

My questions are:

1. Can SW4 be used to factory reset the DM-NVX cards so they go back to DHCP and I can connect to them over Ethernet?
2. Is there another way to factory reset the chassis or the cards without Crestron Toolbox?
3. Does anyone have the correct RJ45 serial pinout for connecting to the DMF-CI-8 or these NVX cards?

Any help would be appreciated.

Hey everyone — I wanted to share something I’ve been working on and get some feedback from the Crestron community.

I run a small site called Zentura Home where I’m building third-party drivers for Crestron Home. The goal is to help fill in some of the gaps where there are useful smart home products or APIs available, but not always a clean Crestron Home integration that’s easy to deploy and support.

A few of the drivers I’ve been working on include:

• Schlage Encode / Encode Plus WiFi locks
• Leviton Decora Smart WiFi devices
• ratgdo garage door control
• Google Nest Thermostat control

The focus is on making these practical for real Crestron Home systems: straightforward setup, clear documentation, no custom programming required for every install, and a simple one-time license model instead of subscriptions.

The site is here: https://zenturahome.com

I’m mainly posting because I’d like feedback from other Crestron Home dealers, programmers, and homeowners who are running into similar integration gaps.

Are there specific devices or services you wish had better Crestron Home support?
Are there integrations you keep having to work around manually?
Anything you’d want to see in a third-party Crestron Home driver catalog?

Appreciate any feedback.

I downloaded loaded the creston pyng for ipad app from the app store on 2 Ipads. I can't seem to get it to interface with the hub. I have 2 other Ipads that i got it to work on a couple years before, just can't remember how i did.

All the help videos seem to be out of date or of different creston apps. Anyone have any ideas?

1. I have the host name from the mac. I believe i got the other two that work to interface using that. Just not working now. Also got the IP address for the hub from my router. That didn't work.

2. I might have changed the HTTP Port and CIP to get them working last time just cant remember.

Hello Everyone,

Does anyone here tested the Crestron Airmedia 3100 and Huddly crew? Is it compatible to each other? Based on the Airmedia tested peripherals it seems that Huddly Crew is not present. Kindly confirm to your end? Thank you!

Hello Everyone,

Does anyone here tested the Crestron Airmedia 3100 and Huddly crew? Is it compatible to each other? Based on the Airmedia tested peripherals it seems that Huddly Crew is not present. Kindly confirm to your end? Thank you!

So we finally got past the Lib-USB nightmare in most of our MTRs by all accounts it would seem after either manually updating to the latest Flex firmware and/or letting the Windows updates push naturally in the handful it showed up in.

However the very last and most important room, our multi purpose room (MPR) is showing this error whenever you plug in BYOD host mode all of the sudden. While BYOD functions, it shows the “Speaker is not working” banner across the top of the screens and touch panel anytime BYOD host mode is initialized.

Anyone know why or how to fix it?

The Crestron softwares are dogshit compared to some other manufactures like QSC, and it makes using their products hard to recommend, let alone work on.

Toolbox has had the VTPro com server bug for over ten years (afaik)

Hey all, hoping someone has seen this before.

Background: I have an MC3 + TSW-752 I've been setting up at home (gifted years ago by a former Crestron employee, so no dealer account — been working through SIMPL/VTPro-e on my own).

Ran into a persistent SFTP/SSH Error -21 trying to upload a program, and attempted the documented HW-R + SW-R hardware recovery sequence to try to clear it. Right after, I got a USB console connection that showed firmware was still intact (v1.502.4324.33148 / package v1.502.0051) — but USB stopped enumerating shortly after and hasn't come back since (no Device Manager entry, no connection sound, tried multiple cables/ports/PCs).

Current state, next morning:

• Power LED solid, no blinking/error pattern
• No fan (I know MC3 is fanless, just confirming)
• The "Ethernet activity" I thought I saw turned out to be an internal LED bleeding through the case, not actual port activity
• No USB enumeration at all
• Tried full power cycle (wall unplug, 60 sec, replug) — no change
• Attempted HW-R/SW-R a second time per the documented "repeat if needed" guidance — no change

Has anyone dealt with an MC3 in this specific state? Trying to figure out if this is a failed/incomplete recovery boot, a hardware fault, or something else before I take further steps. Any diagnostic ideas welcome.

EDIT: I have backed up the SD card and done some troubleshooting. The card appears to be unable to have anything written to it. Knowing that I am getting a replacement SD card and loading the backup there. Todays moral: BACK UP YOUR STUFF (Thanks for all the help)

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