r/BinanceUS Oct 13 '25

Weekly Support Thread Weekly Support Thread | October 13, 2025

2 Upvotes

Welcome to the Binance.US Weekly Support Thread.

If you posted in our previous support thread, rest assured. We have logged all those tickets and our team is in the process of resolving your issue.

If you have not yet posted to the previous support thread, we would love to help you. To ensure we see your case, we will use this weekly thread to consolidate any support questions or queries. We are working to improve the way we support our customers, and we do appreciate your patience as we make these changes. Please keep in mind that we cannot provide official support through Reddit. Our moderators can advise on common issues and potentially escalate the most important cases.

First thing’s first, contact us for support.

Moderators and Binance.US staff will never ask for sensitive information on Reddit. The only information we need is your Chat ID and User ID. Your User ID can be located in the ‘Profile’ page in the app.

If you need assistance, simply reply to this post with:

  • Your Chat/Ticket ID
  • Your User ID
  • A brief description of your issue
  • If your case gets resolved, please delete your comment or update it to say RESOLVED. This will help users that still need help get the attention they need. Thank you.

r/BinanceUS Jun 09 '25

Weekly Support Thread Weekly Support Thread | June 09, 2025

1 Upvotes

Welcome to the Binance.US Weekly Support Thread.

If you posted in our previous support thread, rest assured. We have logged all those tickets and our team is in the process of resolving your issue.

If you have not yet posted to the previous support thread, we would love to help you. To ensure we see your case, we will use this weekly thread to consolidate any support questions or queries. We are working to improve the way we support our customers, and we do appreciate your patience as we make these changes. Please keep in mind that we cannot provide official support through Reddit. Our moderators can advise on common issues and potentially escalate the most important cases.

First thing’s first, contact us for support.

Moderators and Binance.US staff will never ask for sensitive information on Reddit. The only information we need is your Chat ID and User ID. Your User ID can be located in the ‘Profile’ page in the app.

If you need assistance, simply reply to this post with:

  • Your Chat/Ticket ID
  • Your User ID
  • A brief description of your issue
  • If your case gets resolved, please delete your comment or update it to say RESOLVED. This will help users that still need help get the attention they need. Thank you.

r/BinanceUS 6d ago

Binance.US x $SEI BOOST event is live! 🇺🇸

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0 Upvotes

The Binance.US x $SEI BOOST event is live! 🇺🇸

Earn your share of ~$100K $SEI:

🔸 Add $BTC, $USDT, or $USDC to the event
🔸 More crypto added = bigger share of rewards
🔸 Add or remove assets at any time
🔸 Be early and get rewards through July 30

bit.ly/binanceus-boost


r/BinanceUS 6d ago

Deposits for $VELO are now open on Binance.US!

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1 Upvotes

Trading on the VELO/USDT pair will begin on July 16 at 9 p.m. PDT.

Velo is a blockchain settlement network for moving money across borders in real time. It serves institutions with asset tokenization and compliant FX settlement, and everyday users with low-cost remittances that turn stablecoins into spendable local currency. The VELO token powers the network as collateral for stable settlement.

Learn more: bit.ly/binanceus-VELO


r/BinanceUS 12d ago

Discussion Help 😣

1 Upvotes

Just moved to the US from another country. I had my normal binance account but I cant seem to access it here as US has a separate binance. Im unable to trade, withdraw or basically do anything. Any suggestions what could be done?


r/BinanceUS 19d ago

Customer Support Closing account

5 Upvotes

Hi everyone,

I'm honestly getting frustrated and hoping someone from Binance.US can help.

I was told my account would be closed, but that I'd still be able to withdraw my funds after completing the required verification. I did everything they asked for, including submitting my ID and the verification video.

It's been several days now and I haven't received any update. My account is still inaccessible, and I can't withdraw my funds. I've also reached out through my support ticket, but I haven't heard anything back.

Ticket ID: #111562266

If anyone from Binance.US support sees this, could you please check the status of my case? I just want to know where things stand and when I'll be able to withdraw my funds.

I'd also appreciate hearing from anyone who's been through something similar. How long did it take before you got a response?

Thanks.


r/BinanceUS 23d ago

Binance US Support is trash

4 Upvotes

I made my ACH deposit on June 4, and my account has remained disabled ever since. My funds are in my Binance.US account, but I am unable to withdraw them because I keep receiving the message:
“Your account is disabled. Please contact support.”

I have been waiting for weeks without any response regarding ticket #107985529. If this matter continues unresolved and I do not receive an update soon, I will have no choice but to pursue formal complaints with the appropriate regulatory and consumer protection agencies

First time customer and this is the shitty experience i get

Every time I contact support through the chat, I only receive automated AI responses. There is no way to speak with a real support representative or anyone from the internal support team. I have not received a single meaningful update regarding my case.
I simply want access to my own funds and to understand why my account has been disabled. It is unacceptable to keep customers waiting this long without any communication from a real person.


r/BinanceUS 27d ago

Binance US is a joke

3 Upvotes

I deposited from my bank account over a 3 weeks ago, however I am still unable to withdraw.

You temporarily cannot withdraw your recently deposited funds and crypto assets bought with these funds

My Binance.US account was disabled shortly after an ACH deposit hold expired. The funds are available in my account, but whenever I try to withdraw, I receive the message:
“Your account is disabled. Please contact support.”
I opened support ticket and have been waiting for weeks without any meaningful response. I have followed up multiple times through the support chat, requested escalation, and asked to speak with a supervisor but I still talking to IA Agent what a joke


r/BinanceUS Jun 17 '26

Countdown to Boost x $WOJAK

Enable HLS to view with audio, or disable this notification

1 Upvotes

The Boost × $WOJAK event lands on Binance.US tomorrow, June 18 @ 12 p.m. EDT!

🎁 ~$100K (1.4T $WOJAK) in rewards up for grabs

🪙 Add $USDT, $USDC, or $USD1

🔓 Stay in control with no lockups

Preview the event: https://bit.ly/binanceus-boost


r/BinanceUS Jun 17 '26

Deposits for $WOJAK are now open on Binance.US!

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1 Upvotes

Trading on the 1MWOJAK/USDT pair will begin on June 17 at 10 p.m. EDT.

$WOJAK is a community-driven token inspired by Wojak, the iconic "Feels Guy" meme that originated in 2009 and is widely known across the internet.

Learn more: bit.ly/binanceus-WOJAK


r/BinanceUS May 29 '26

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1 Upvotes

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r/BinanceUS May 29 '26

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1 Upvotes

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r/BinanceUS May 29 '26

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1 Upvotes

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r/BinanceUS May 27 '26

Binance.US joins the Transparency Alliance as a founding member

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2 Upvotes

Hey r/BinanceUS

We've joined the Transparency Alliance, a new coalition launched by Blockworks that supports the Token Transparency Framework (TTF), an open-source disclosure standard for token projects.

TTF gives token projects a consistent way to disclose information that matters to participants: token economics, insider allocations, entity structure, market maker arrangements, and more.

Right now, this kind of information is often scattered across forums, social posts, and private agreements, with no common format. The TTF is designed to fix that by standardizing what gets disclosed and how.

Why we're in: clearer, more consistent disclosures make it easier for everyone to evaluate the integrity of a project. We think that's a good thing for the industry.

To learn more, visit the Binance.US blog: bit.ly/binanceus-transparency


r/BinanceUS May 27 '26

News Help

1 Upvotes

Guys can i get 0.5 usdt please guys ❤️

1078614174

I would be really appreciated if anyone helped me , thank u


r/BinanceUS May 27 '26

Deposits for WOD are now open on Binance.US!

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1 Upvotes

Trading on the WOD/USDT pair will begin on May 28 at 7 a.m. EDT.

World of Dypians is a Web3 MMORPG and metaverse project that is available in Early Access on the Epic Games Store. Powered by the WOD token on BNB Chain, the ecosystem supports player-driven economies, NFT assets, staking, in-game events, and multiplayer quests.

Learn more: https://bit.ly/binanceus-WOD


r/BinanceUS May 27 '26

Has anyone else faced this issue on Binance?

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1 Upvotes

r/BinanceUS May 26 '26

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1 Upvotes

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r/BinanceUS May 23 '26

Binance pizza day

1 Upvotes

Try out Binance puzzle

I just won 2 dollars with it


r/BinanceUS May 22 '26

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1 Upvotes

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r/BinanceUS May 21 '26

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1 Upvotes

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r/BinanceUS May 19 '26

Does Really Works???

1 Upvotes

I wonder if this application works here in the United States, specifically for the state of Florida???

On the other hand, I want to know if it is viable to create a personal account or a business account to use the application to trade cryptocurrencies...


r/BinanceUS May 17 '26

News [ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/BinanceUS May 14 '26

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1 Upvotes

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r/BinanceUS May 12 '26

Community content BNB/USDT – se detectó una Cuña bajista en 30m | Madurez: 86.2% [ChartScout]

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1 Upvotes